User manual ZYXEL IPC3605N

[. . . ] IPC-3605N The First Consumer-Friendly Network Camera Edition 1, 1/2012 www. zyxel. com Copyright © 2011 ZyXEL Communications Corporation 1 2 Contents Getting to know your IPC-3605N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2. 1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2. 2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2. 3 Camera Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] The wireless signal level seen in the network settings is measured in dBm. To gain the optimal wireless connection quality, a signal level greater than -60 dBm is recommended. When the signal level is too low, you may have to place your wireless Access Point in a different location, use a wireless repeater, or remove obstacles between the camera and the wireless AP. This is a common problem when the network's quality is low or the video setting is too high. Lower your camera's video bit rate and see if the problem continues. Part of the image becomes pixilated/Image artifacts appear Gray images are seen repeatedly Ghost image is seen Symptom A warning message appears stating "Your video quality is too high for your Internet bandwidth. " Possible cause/solution Network quality is not high enough. This means the camera's browser interface, WebVUer, could not receive a steady stream of video data from your camera. The loss of video data might also be caused by network congestion or insufficient bandwidth. Additionally, if the CPU usage on your viewing computer is too high, the same warning message will be showed. You can monitor the CPU usage by right clicking on your Windows taskbar and choose "task manager", and then click the Performance tab. To verify if your SD card is properly installed, go to [Setup] > [Recording Setup] > [Micro SD], and check if [SD Card Status] and [SD Card Capacity] shows correct information. If "not detected" is shown, remove and re-insert the card again, refresh the WebVUer, and verify again. Go to main setup page, and choose [Recording Setup] from the left menu. Choose [Micro SD] for the "Destination" field, and then press the [Format] button. If still not functioning properly, try storing still snapshots onto the SD card. Failure in storing snapshots often suggests a problem with the memory card. Your IP camera may not fully support high capacity memory cards from all manufacturers. Contact ZyXEL if you think you've encountered an SD card compatibility problem. You may experience minor issues in video recording when your SD card doesn't meet writing speed requirements. A motion detection region has not been configured for recording triggered motion events. If you want to record video clips of detected motion to an SD card, you'll need to set at least one motion detection region before setting up event-based recording in Recording Setup. Cannot store recordings on a microSD card Technical Support Information In the event of problems that cannot be solved, please contact your vendor. If you cannot contact your vendor, contact a ZyXEL office in the region in which you bought the device. Regional offices are listed at www. zyxel. com/web/contact_us. php ZyXEL communications Corporation ­ Worldwide Headquarters www. zyxel. com Tel. [. . . ] Later license versions may give you additional or different permissions. However, no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version. THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. [. . . ]