User manual VTECH DS6211-3

[. . . ] c o m Models: DS6211/DS6211-2/ DS6211-3/DS6211-4 Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 37 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. [. . . ] To reset the handset, remove the handset from the telephone base and place it back in. · You cannot register a handset if any other system handset is in use. 30 Appendix Replace a handset If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset. To make de-registration easier, read all of the instructions on this page before you begin. Press and hold FIND HANDSET on the telephone base for about 10 seconds (until the IN USE light on the telephone base turns on and starts to flash), then release FIND HANDSET. Unplug the power from the telephone base, then plug it back in. · You cannot de-register a handset if any system handset is in use. · To re-register a handset, see Add and register a handset on the previous page. 31 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones. com or call 1 (800) 595-9511. My telephone does not work at all. · Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use. · Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. · Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack. Allow up to one minute for the cordless handset and telephone base to synchronize. · If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen (page 3). If that still does not work, it might be necessary to purchase a new battery, especially if it has been in service for more than one year. · Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call your telephone service provider. LOW BATTERY shows on screen. · Place the handset in the telephone base or charger for recharging. · Remove and re-install the battery and use it until fully depleted, then recharge the handset in the telephone base or charger for 16 hours. · If the above measures do not correct the problem, replace the battery. The battery does not charge in the handset or the handset battery does not accept charge. · Make sure the handset is placed in the telephone base or charger correctly. · If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section. · If the battery is completely depleted, it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen (page 3). Refer to the Battery section (page 29). 32 Appendix Troubleshooting The CHARGE light is off or blinking. · Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. [. . . ] In most, but not all areas, the sum of all RENs should be five (5. 0) or less. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. [. . . ]