User manual VTECH DS3111-2

[. . . ] Before using this telephone, please read the Important safety instructions on page 48 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www. vtechphones. com. In Canada, go to www. vtechcanada. com. Congratulations Table of contents Installation . [. . . ] · Make sure the telephone line cord is plugged firmly into the telephone base and the modular wall jack. Allow up to one minute for the cordless handset and telephone base to synchronize. · Charge the battery in the cordless handset for at least 16 hours. If that still does not work, it may be necessary to purchase a new battery. Appendix www. vtechphones. com 39 Troubleshooting Problem Registration failure. Suggestion · Only one handset can be registered at a time. If you have multiple handsets to register, please follow the steps on page 6 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered. · Make sure that the telephone base and handset(s) are in idle mode when registering a handset. · Follow the steps on page 47 for the common cure for electronic equipment. · Place the handset in the telephone base or charger for recharging. · Remove and re-install the battery and use it normally until fully discharged, then recharge the handset in the telephone base or charger for 16 hours. · If the above measures do not correct the problem, the battery may need to be replaced. LOW BATTERY is displayed on screen. 40 www. vtechphones. com Troubleshooting Problem The battery does not charge in the handset or the handset battery does not accept charge. Suggestion · Make sure the handset is placed in the telephone base or charger correctly. · Remove the battery from the handset and re-install it to the handset. Put the handset back in the telephone base or charger and let it charge for at least 16 hours. · If the cordless handset is in the charger or in the telephone base but the CHARGE light is not on, refer to the steps on this page for The CHARGE light is off. Please refer to the Battery section (page 38) of this user's manual. · Clean the charging contacts on the cordless handset(s), telephone base and charger each month using a pencil eraser or a dry non-abrasive fabric. · Make sure the power adapter is plugged in correctly and securely. Allow up to one minute for the cordless handset and telephone base to reset. The CHARGE light is off. Appendix www. vtechphones. com 41 Troubleshooting Problem There is no dial tone. Suggestion · · · · Ensure the handset has been registered to the telephone base (page 6). Disconnect the telephone base from the telephone jack and connect a working telephone. If there is no dial tone on that telephone either, the problem is in your wiring or local service. Contact your local telephone company. I cannot dial out. · First, try all the above suggestions. It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone. [. . . ] The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. [. . . ]