User manual VTECH CS5111-2

[. . . ] User's manual www. vtechphones. com Models: CS5111-2 CS5111-3 on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 34 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www. vtechphones. com. [. . . ] If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. If the product has been dropped and the telephone base and/or handset has been damaged. Avoid using a telephone (other than cordless) during an electrical storm. Do not use the telephone to report a gas leak in the vicinity of the leak. Only put the handset of your telephone next to your ear when it is in normal talk mode. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. SAVE THESE INSTRUCTIONS 34 www. vtechphones. com Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones. com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem My telephone does not work at all. Suggestion · Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use. · Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. · Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack. Allow up to one minute for the handset and telephone base to synchronize. If that still does not work, it may be necessary to purchase a new battery. · Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call your telephone service provider. LOW BATTERY is displayed on screen. · Place the handset in the telephone base or charger for recharging. · Remove and re-install the battery and use it normally until fully depleted, then recharge the handset in the telephone base or charger for 16 hours. · If the above measures do not correct the problem, the battery may need to be replaced. Appendix www. vtechphones. com 35 Troubleshooting Problem The battery does not charge in the handset or the handset battery does not accept charge. Suggestion · Make sure the handset is placed in the telephone base or charger correctly. · Remove the battery from the handset and then re-install it in the handset. [. . . ] The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. [. . . ]