User manual TOSHIBA SATELLITE P845T

[. . . ] If you are having problems with a third party application, please contact the publisher of that application. 2 Making backups of data and applications on your CLIÉ handheld Sony recommends that you make a backup of your data in case of unexpected Troubleshooting problems. Backing up your data will ensure that it can be restored again on your CLIÉ handheld, even if you have to perform a hard reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making a backup using Memory Stick Backup Use "Memory Stick" media and Memory Stick Backup on your CLIÉ handheld to back up data and applications on your CLIÉ handheld. b "Memory Stick" media (sold separately) is required. For details, refer to "Backing up your CLIÉTM handheld data and applications: Backing up data and applications to "Memory Stick" media using Memory Stick Backup" in the "Handbook" (PDF format). Making a backup using the HotSync® operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Data and installed applications on your CLIÉ handheld are backed up to your computer when the HotSync® operation is performed. If you need to perform a hard reset, this would erase all user data and applications stored on your CLIÉ handheld. However, the erased data and applications can be restored with the next HotSync® operation. Note Some add-on applications (not installed at the factory), and some application data and settings may not be backed up using the HotSync® operation. [. . . ] If USB controller is not displayed b For details, refer to the manual of your computer. I cannot perform a HotSync® operation via a modem Verifying your CLIÉ handheld B Check that you enter the correct phone number. B If you use a call waiting feature on your service line, select [Disable call waiting:] to enter the correct number in the Phone Setup screen which is displayed by tapping the box next to [Phone:] in the Preferences screen for [Network]. 24 I cannot perform a HotSync® operation via a modem (continued) B If a prefix is required, select [Dial prefix:] to enter the correct number in the Phone Setup screen. B When using a modem other than a mobile communication adapter, check the battery power of the modem. Troubleshooting Verifying your computer B Check that your computer is turned on and the automatic shut-off setting in the power saving mode is disabled. B Click (HotSync) in the task tray (Notification area) at the bottom right of your computer window, and check that [Modem] is selected. You cannot turn on a modem that has an Auto-off feature using your CLIÉ handheld. B Check that the modem is properly connected to the serial port of your computer. B Check that the setting for [Setup string:] in [Modem] in the Setup window of HotSync Manager is correct. B If problems arise when the setting for [Speed:] in [Modem] in the Setup window is set to [As Fast As Possible] or some other specific speed, reduce the transmission speed setting. B Check that the setting for [Speed:] in [Modem] in the Setup window is appropriate for your modem. Then reconnect the modem. 25 I cannot perform a HotSync® operation via a wireless LAN (for SATELLITE P845T only) B If a HotSync® operation is performed once, your computer's name is displayed in [Primary PC Name:] in the Primary PC Setup screen, which can be displayed by tapping [Primary PC Setup. . . ] form [Options] in the menu of the HotSync screen. You need to delete this name the next time you perform the wireless LAN HotSync® operation. Tip · If you enter "!!" as [Primary PC Name:], you do not need to delete the name every time you perform the wireless LAN HotSync® operation. b For details, refer to "Backing up your CLIÉTM handheld data and applications: Backing up data and applications to "Memory Stick" media using Memory Stick Backup" in the "Handbook" (PDF format). 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot connect to the Internet (for SATELLITE P845T only) Troubleshooting I cannot connect to the Internet via a wireless LAN (for SATELLITE P845T only) B Check that [Profile Name:] is correctly selected in the Wireless LAN Setup screen, which can be displayed by tapping [Network]-[V Service:][Wireless LAN]-[Details. . . ] in the Preferences screen. B Check that the settings for [Profile Name:], [WEP:] or [KEY:] are correct in the Wireless LAN Setup screen, which can be displayed by following the procedure below. B Your CLIÉ handheld may be connected to a wireless LAN access point other than the target one when [-Auto Connect-] is selected. In the Wireless LAN Setup screen, check that the target wireless LAN access point is listed just below [-Auto Connect-] and [-Auto Connect-] is selected. (The list can be reordered by tapping or . ) You can also select the profile name for the target wireless LAN access point instead of selecting [-Auto Connect-] from [Profile Name:] in order to explicitly connect to the target one. B The channel setting must be from channels 1-11 for the wireless LAN access point. b For details on setup, refer to the manual of the wireless LAN access point. Continued on next page ························· 29 I cannot connect to the Internet via a wireless LAN (for SATELLITE P845T only) (continued) B Your CLIÉ handheld and the wireless LAN access point may be too far away. You need to be closer to the wireless LAN access point when trying to connect to it. B SSID may be set to be hidden from the wireless LAN access point side. In such a case, your CLIÉ handheld cannot detect it via the scan operation. b For connection details, refer to the manual of the wireless LAN access point. [. . . ] You need to save image files into a "Memory Stick" media from your computer. b For details, refer to "CLIÉ Application Manual" (HTML format) or [Help] of Image Converter. I cannot save a beamed or exchanged image file under a different file name B You cannot change file names when you save beamed or exchanged still image files. If a file with the same name already exists on your CLIÉ handheld, the beamed or exchanged image file will overwrite that file. However, new image file names are assigned automatically when you save the image files as JPEG format on "Memory Stick" media. 44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems with the CLIE Launcher I cannot start the CLIE Launcher B When the Palm OS® Standard screen is displayed, select [Go To CLIE Launcher View] from [Options]. [. . . ]