User manual SNOM 370

[. . . ] User Manual snom 300 | 320 | 360 | 370 deutsch english español français italiano www. snom. com © snom technology AG 2007 All rights reserved. For questions regarding the product, please contact your snom Certified Sales Partner. Also visit us on http://www. snom. com 130907_UMEV21_AF Table of Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important User Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] Press a "Line" key again to place the call on hold, see page 74 Press a "Line" key again to resume the call, see page 74 Press a "Line" key in idle state to select the extension (SIP identity) set under "Context" as the outgoing extension for this one call; for permanent selection see page 53 Making a call: Shared Line Note: This feature must be supported by your VoIP PBX (currently available for PBXnSIP, Sylantro and Broadsoft) Dependencies: · · Context: <SIP Identity> Number: <BLA / SLA resource URI > Description: This key function is used by the "Bridged or Shared Line Appearance (BLA or SLA)" feature which allows users to share SIP lines and also provides status monitoring of the shared line. Usage: When a user places an outgoing call using such an appearance, all members belonging to that particular SLA group are notified of this usage and are blocked from using this line appearance until the line goes back to idle state or when the call is placed on hold. Similarly all members of the SLA group are notified of an incoming call and the call can be picked up on a line appearance associated with the SLA extension. SLA members can monitor the status of the bridged line via the LED adjacent to the free function "Shared Line" key: · · LED "on" indicates the line is in use LED "off" indicates an idle status. For further information 21 consult our online knowledge database. © snom technology AG 2007 Phone Configuration · 4 1 English snom 3x0 VoIP Phones User Manual English Extension (formerly "Destination") Dependencies: · · Context: <SIP Identity> Number: <monitored extension> Description: This key function allows you to monitor the status (idle, ringing, or busy) of other extensions (SIP accounts) within your VoIP telephony environment and to pick up unanswered calls to those extensions. Additionally the "Speed Dial" and "Manual Call Forwarding" functionality is provided by this key function. Usage: · Extension Monitoring & Call Pickup: See the detailed description on page 89 Note: Your VoIP PBX must support this function (RFC 4235 compliant) · · Speed Dial Key: Press an "Extension" key during idle state to dial the extension specified under "Number". Manual Call Forwarding: Press an "Extension" key to forward an incoming call to the extension specified under "Number" without answering it first. Park Orbit Note: Your VoIP PBX must support this feature; a valid park orbit extension (SIP account) is required. Dependencies: · · Context: <SIP Identity> Number: <park orbit extension (SIP account)> Description: This key function allows you to park a call on one phone and continue the conversation from any other phone. Usage: · Call Parking: Press a "Park Orbit" key to park an active call in the "park orbit" specified under "Number". The adjacent LED starts blinking on your phone (and on any other phones using the free function "Park Orbit" key). · Parked Call Pickup: Press a "Park Orbit" key to pick up the parked call on any phone using this key function (adjacent LED is blinking). If several calls have been parked in the same "park orbit", the first or last call parked (depends on your VoIP PBX) can be picked. 4 2 · Phone Configuration © snom technology AG 2007 English snom 3x0 VoIP Phones User Manual English Voice Recorder Note: Your VoIP PBX must support this feature; a valid voice recording extension (SIP account) is required. Dependencies: · · Context: <SIP Identity> Number: <voice recorder extension (SIP account)> Description: This key function allows you to record a conversation during an active call as well as short memos or minutes of a meeting when the phone is idle. Usage: · Start Voice Recording: Press a "Voice Recorder" key once to start sending the audio stream to the "voice recorder extension (SIP account)" specified under "Number". The adjacent LED lights up and the audio stream is recorded on your VoIP PBX. · · Stop Voice Recording: Press the key again to stop recording. The adjacent LED is turned off. Listen to voice recordings: You can listen to the recorded audio stream by calling the "voice recorder extension (SIP account)" specified under "Number". DTMF Dependencies: · · Context: <SIP Identity> Number: <DTMF sequence> (allowed digits: "0-9", "*", "#", "A-D" and flash: "!"; for adding breaks use the character caret "^". Each "^" adds a break of 100 ms) Description: This key function allows sending the specification of arbitrary key sequences via DTMF. Usage: Press a "DTMF" key during an active call to send the key sequence specified under "Number" via DTMF. © snom technology AG 2007 Phone Configuration · 4 3 English snom 3x0 VoIP Phones User Manual English Push2Talk Note: Your VoIP PBX must support this function. The following settings must have been configured in advance: Your phone: Setup Advanced Behavior Enable Intercom: <ON> Other phones: Setup Advanced Behavior Auto Answer Policy: <Always> Dependencies: · · Context: <SIP Identity> or <Active> Number: <extension> Description: Similarly to the "Intercom" function, users can make intercom calls. Usage: · Enable Intercom mode: Press this key to connect your phone directly to the extension specified under "Number", if authentication has been set up properly. The intercom call will remain active as long as the · programmed key is pressed. Disable Intercom mode: The intercom call will be terminated as soon as the free function "Push2Talk" key is released. The adjacent LED will be turned off. Intercom Note: Your VoIP PBX must support this feature. [. . . ] Setup <ON> Setup Setup Setup Advanced Behavior Phone Behavior Dialog-Info Call Pickup: Identity X SIP Extension Monitoring & Call Pick Up List: <ON> Identity X SIP Extension Monitoring & Call Pick Up URI: <SIP URI> Function Keys: S1 / S2 / S3 / S4 <Calls> Action: Check the call status of other phones assigned to your call group. snom 300 Not supported snom 320 Not supported Calls S4 snom 360 Press snom 370 Calls S4 -------- Calls -------- extA extB extC extD Calls extA extC time extB extD Result: The Calls list is displayed and the call statuses ringing ( ) and connected ( ) of other phones assigned to your call group can be monitored. Use to navigate when there are several simultaneous calls. Call Pickup Action: Pick up an incoming call to one of the monitored extensions snom 300 snom 320 snom 360 snom 370 If the status of any of your monitored extensions is ringing you can select that call and press Result: The selected call is picked up. 9 0 · Advanced Phone Functions © snom technology AG 2007 English snom 3x0 VoIP Phones User Manual English Appendix Mapping of Context-Sensitive Function Keys The following table gives an overview of the individual functions and its relation to the text or symbol displayed above each key as mentioned on page 8. Idle screen Functionality Calls up Registration List (default S1) Calls up Call History Lists (default S2) Calls up Phone Directory (default S3) Speed Dial Prompt (default S4) Calls up Presence State List Calls up Contact List Calls up Extension Monitoring List Retrieves new voice mail messages snom 320 Text Reg CHist Dir Speed Presence VMail snom 360 Icon snom 370 Text Reg CHist Dir Speed Presence Contacts Calls Calls VMail Basic navigation Functionality Cancels or aborts actions Confirms actions Scrolls down in a list Scroll up in a list Moves the Cursor to the right Moves the Cursor to the left Moves to Next Item snom 320 Text Cancel Ok Next Next snom 360 Icon snom 370 Text Cancel Ok Down Up << >> >> © snom technology AG 2007 Appendix · 91 English snom 3x0 VoIP Phones User Manual English "Edit" / "Enter number" screen Functionality Deletes the last character Deletes left character Input Mode numeric Input Mode lower case Input Mode upper case lower case upper case numeric snom 320 Text Clear C 1a aA A1 snom 360 Icon snom 370 Text Clear C << 1>>a a>>A A>>1 "Ringing", "Calling", "Connected", "Holding", "Transfer", "Conference" screens Functionality Denies an incoming call Denies incoming calls automatically Places a call on hold / Resumes a call Establishes a three-party conference Disconnects a three-party conference Mutes the active microphone Unmutes the microphone Turns on hands free mode Turns off hands free mode Turns on casing speaker simultaneously Turns off casing speaker snom 320 Text Deny DenyAll R Cnf. On Cnf. Off Mute Unmute +Spkr -Spkr snom 360 Icon snom 370 Text Deny DenyAll R Cnf. On Cnf. Off Mute Unmute Mute Unmute SpOn SpOff +Spkr -Spkr +Spkr -Spkr 92 · Appendix © snom technology AG 2007 English snom 3x0 VoIP Phones User Manual English Mapping of Key Events Key Event F_REC F_RETRIEVE F_REDIAL F_REDIRECT F_HELP F_CALL_LIST F_DENY F_DENYALL F_SPEED_DIAL F_REGS F_MUTE F_ADR_BOOK / F_DIRECTORY F_CONFERENCE F_TRANSFER F_R F_DND F_CC / F_CALL_COMPLETION F_LOGOFF_ALL F_LOGON_USER F_PRESENCE F_BUDDIES F_DIALOG Description Toggles recording on/off during an active call. (Needs confirmation) Launches the logon wizard to setup a SIP line on the phone. [. . . ]