User manual SEAGATE ST380011AS

[. . . ] You can download this free disc drive installation software from our web site at www. seagate. com/support or run the program directly from your web browser. In either case, you should run DiscWizard before you install your drive. Older versions of DiscWizard do not recognize Serial ATA model numbers. Make sure that you use DiscWizard 2003 or later when installing a Barracuda 7200. 7 Serial ATA disc drive. [. . . ] If your computer does not automatically detect your new drive, follow the steps below. While the computer restarts, run the system setup program (sometimes called BIOS or CMOS setup). This is usually done by pressing a special key, such as DELETE, ESC, or F1 during the startup process. Within the system setup program, instruct the system to auto detect your new drive. If your system still doesn't recognize your new drive, see the troubleshooting section on the back of this sheet. Some older systems may see the drive and classify it as a SCSI device if you are using a Serial ATA host adapter. If these tips do not answer your question or solve the problem, contact your dealer or visit http://seatools. seagate. com to download SeaTools disc diagnostics software and more troubleshooting advice. Seagate support services For online information about Seagate products, visit www. seagate. com or e-mail your disc questions to DiscSupport@Seagate. com. If you need additional help, call a Seagate technical support specialist. Before calling, note your system configuration and drive model number. Africa Australia Austria Belgium Denmark France Germany Hong Kong India Indonesia Ireland Italy Malaysia Middle East Netherlands +31-20-316-7222 1800-14-7201 0 800-20 12 90 0 800-74 876 80 88 12 66 0 800-90 90 52 0 800-182 6831 800-90-0474 1-600-33-1104 001-803-1-003-2165 1 800-55 21 22 800-790695 1-800-80-2335 +31-20-316-7222 0 800-732-4283 New Zealand Norway Poland Spain Sweden Switzerland Singapore Taiwan Thailand Turkey United Kingdom USA/Canada/ Latin America Other European countries 0800-443988 800-113 91 00 800-311 12 38 900-98 31 24 0 207 90 073 0 800-83 84 11 800-1101-150 +886-2-2514-2237 001-800-11-0032165 00 800-31 92 91 40 0 800-783 5177 1-800 SEAGATE or +1-405-936-1234 +31-20-316-7222 Microsoft Operating System Installation Instructions For detailed information about installing a Microsoft operating system on your new Seagate drive, refer to the Microsoft Knowledgebase Article references below. To locate an article, go to http://support. microsoft. com and enter the article number in any search box on the Microsoft web site. For example, to view the Knowledgebase article for installing Windows XP on your new Seagate drive: 1. Microsoft Knowledgebase Article Numbers 313348 308209 See also: 175761 255867 See also: 166172 Warranty. To determine the warranty status of your Seagate disc drive, contact your place of purchase or visit our web site at www. seagate. com for more information. Run SeaTools to diagnose your drive before requesting a return authorization. In addition, please verify that your drive is defective by following the troubleshooting checklist in this guide. Seagate offers comprehensive customer support for all Seagate drives worldwide. Seagate customer service centers are the only facilities authorized to service Seagate drives. Drive return procedures vary depending on geographical location and are subject to current international trade regulations. Seagate assumes no responsibility for data lost during shipping or service. [. . . ] I'm running Windows 98 and FDISK is not reporting the full capacity of my drive. You need to upgrade your version of FDISK if you are using the diskettes or CD that came with your original Windows 95 or 98 operating system. See Microsoft Knowledgebase article number: 263044 located at http://support. microsoft. com. Scandisk is a utility located on your Windows startup diskette that scans the drive for defects. [. . . ]