User manual POLYCOM VIAVIDEOII Release Note

[. . . ] Release Notes ViaVideo 5. 1 This Polycom® ViaVideoTM multimedia conferencing system software release bulletin provides information about maintenance update 5. 1. What's New in 5. 1? If you are currently using software version 3. x or 5. 0, Polycom recommends that you install update 5. 1. This maintenance update contains the following improvements from version 5. 0: Improvements to the user interface, based on customer feedback. · · · · · · · Improved legibility Easier access to controls Streamlined configuration pages New speed dial list. User option to display local and global directory entries either together or separately. [. . . ] If the system is registered with an Internet Locator Server or a Global Directory and you delete the server address, the system displays a server error message. When ViaVideo is configured to auto-start in the background, the ViaVideo icon appears in the system tray. Audio Issues Users may experience various audio anomalies using USB audio. You may notice loss of far-end audio when you speak at the same time as the far end. Users may experience audio clipping in a videoconference call when minimizing or maximizing the any application. To avoid audio clipping, set applications to 75% of the maximized screen size. Users may notice an increase or decrease of the audio volume level when starting the ViaVideo application. Customized Sound Events ViaVideo 5. 0 does not support customized sound events. Users who upgrade from ViaVideo 2. 5 or later will lose their customized sound events. When users are in an audio-only call, they may lose their local video if they click the PIP button. Calling Issues If your system is registered with a gatekeeper, you must use quotes when you call an alias or extension that includes a space in the name. For example, to dial Polycom Austin as an alias, you must enter "Polycom Austin" in the address field to connect the call. The Global and Local directories are not currently available in the web interface. When you select a call speed in the Directory window, the speed you select becomes the default for all calls placed from the directory. If you change the available speeds on the directory drop-down list (via the H. 323 > Dialing Speeds tab), If you remove the current directory default speed, you must go back to the directory and explicitly change to the new speed. If you do not select a new speed rel_vv510. doc updated 10. 14. 2003 -5- Hardware Issues Installation Microsoft Windows Network Issues Video Issues VideoMail Issues Release Notes ViaVideo 5. 1 in the directory, ViaVideo will continue to place calls at the previous default speed, even though that speed no longer appears in the list. If users are having problems with E. 164 or ISDN dialing, check on the Setup > Directory screen that they have the Dial using H. 323 extension when connected to a gatekeeper option enabled. Users may see incorrect information in the Recent Calls tab when dialing E. 164 prefixes through an MCU. This issue will be addressed in a future release of the ViaVideo software. Hardware Issues In this version, the software may intermittently fail to recognize the camera. Users using USB hubs may experience problems loading the camera's firmware. If this happens, connect the ViaVideo unit directly to computer's USB port. [. . . ] MGC100 ViaVideo 5. 0 does not support sending snapshots when in a conference call with a MGC100 using H. 261 protocols. Users may experience ghosting and freezing image video when in a videoconference call with an MGC100 bridge running software version 5. 0. Microsoft ISA Firewall Microsoft ISA firewall does not work with videoconferencing systems. Microsoft NAT MN-100 When you use this version with the Microsoft NAT MN-100, setting the NAT to use Application Port Forwarding results in frozen video. [. . . ]