User manual POLYCOM SOUNDPOINT IP500

[. . . ] Administrator Guide SoundPoint®/SoundStation® IP SIP Version 1. 4. x 17 November 2004 Copyright © 2004 Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www. polycom. com Part Number: 1725-11518-140 Rev A Copyright © 2004 Polycom, Inc. All rights reserved. Administrator Guide - SoundPoint® IP / SoundStation® IP Table of Contents Table of Contents 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2. 1 Installation Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2. 2 Installation Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2. 2. 1 Basic Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] The phone's presence and instant messaging features are integrated with the contact directory features, using its contact database. 3. 4. 1 Presence The Presence feature allows the phone to monitor the status of other users/devices and allows other users to monitor it. The status of monitored users is displayed visually and is updated in real time. The user can block others from monitoring her phone and is notified when a change in monitored status occurs4. Phone status changes are broadcast automatically to monitoring phones when the user engages in calls or 3. Notification when a change in monitored status occurs will be available in a subsequent release. Copyright © 2004 Polycom, Inc. 45 Administrator Guide - SoundPoint® IP / SoundStation® IP Features invokes do-not-disturb. The user can also manually specify a state to convey, overriding, and perhaps masking, the automatic behavior. XML file: <Ethernet address>-directory. xml The <bw>0</bw> (buddy watching) and <bb>0</bb> (buddy blocking) elements in the <Ethernet address>directory. xml file dictate the Presence aspects of directory entries. · Web Server (if enabled) Local Phone User Interface Local For more information, see 3. 1. 16. 1 Local Contact Directory File Format on page 28. Central (boot server) None. The Watch Buddy and Block Buddy fields control the buddy behavior of contacts. Changes will be stored in the phone's flash file system and backed up to the boot server copy of <Ethernet address>-directory. xml if this is configured. When the phone boots, the boot server copy of the directory, if present, will overwrite the local copy. 3. 4. 2 Instant Messaging The phone supports sending and receiving instant text messages. The user can choose to view the messages immediately or when it is convenient. For sending messages, the user can choose to either select a message from a pre-set list of short messages, or an alphanumeric text entry mode allows the typing of custom messages using the dial pad. Message sending can be initiated by replying to an incoming message or by initiating a new dialog. The destination for new dialog messages can be entered manually or selected from the contact directory, the preferred method. 3. 5 Localization Features 3. 5. 1 Multilingual User Interface All phones except SoundPoint® IP 300 have multilingual user interfaces. Support for major western European languages is included and additional languages can be easily added. Support for 46 Copyright © 2004 Polycom, Inc. Administrator Guide - SoundPoint® IP / SoundStation® IP Features Asian languages (Chinese, Japanese, and Korean) is also included but will render only on the SoundPoint® IP 600's and SoundStation® IP 4000's higher resolution displays. Basic character support includes the following Unicode character ranges: Name C0 Controls and Basic Latin C1 Controls and Latin-1 Supplement Cyrillic (partial) Range U+0000 - U+007F U+0080 - U+00FF U+0400 - U+045F Extended character support available on SoundPoint® IP 600 and SoundStation® IP 4000 platforms includes the following Unicode character ranges5. Name CJK Symbols and Punctuation Hiragana Katakana Bopomofo Hangul Compatibility Jamo Bopomofo Extended Enclosed CJK Letters and Months CJK Compatibility CJK Unified Ideographs Hangul Syllables CJK Compatibility Ideographs CJK Half-width forms Range U+3000 - U+303F U+3040 - U+309F U+30A0 - U+30FF U+3100 - U+312F U+3130 - U+318F U+31A0 - U+31BF U+3200 - U+327F U+3300 - U+33FF U+4E00 - U+9FFF U+AC00 - U+D7A3 U+F900 - U+FAFF U+FF00 - U+FFFF Note The multilingual feature relies on dictionary files resident on the boot server. The dictionary files are downloaded from the boot server whenever the language is changed or at boot time when a language other than the internal US English language has been configured. If the dictionary files are inaccessible, the language will revert to the internal language. Within a Unicode range, some characters may not be supported due to their infrequent usage. Copyright © 2004 Polycom, Inc. 47 Administrator Guide - SoundPoint® IP / SoundStation® IP Features Note Currently, the multilingual feature is only available in the application. At this time, the bootROM application is English only. Central (boot server) Configuration file: ipmid. cfg Specify the boot-up language and the selection of language choices to be made available to the user. For more information, see: · 4. 6. 1. 1. 1 Multilingual <multilingual/> on page 66, and · 4. 6. 1. 1. 1. 1 Adding New Languages on page 67. Web Server (if enabled) Local Local Phone User Interface None. [. . . ] y and z must both follow single step increasing numbering starting at 1. Attribute dialplan. x. routing. emergency. y. value Permitted Values Comma separated list of entries or single entry representing a or a combination of SIP URL. Default Null Example: "15, 17, 18", "911", "sos". Interpretation This represents the URLs that should be watched for emergency routing. When one of these defined URL is detected as being dialed by the user, the call will be automatically directed to the defined emergency server. dialplan. x. routing. emergency. y. server. z positive integer Null Index representing the server defined in 4. 6. 3. 4. 2. 2 Emergency <emergency/> on page 128 that will be used for emergency routing. 4. 6. 3. 5 Messaging <msg/> Message-waiting indication is supported on a per-registration basis. Permitted Values 0, 1 Attribute msg. bypassInstantMessage Default 0 Interpretation If set to 1, the display offering a choice of "Message Center" and "Instant Messages" will be bypassed when pressing the Messages key. Instant Messages will still be accessible from the Main Menu. 128 Copyright © 2004 Polycom, Inc. Administrator Guide - SoundPoint® IP / SoundStation® IP Optimization 4. 6. 3. 5. 1 Message Waiting Indicator <mwi/> In the following table, x is the registration number. IP 300: x=1-2; IP 500: x=1-3; IP 600: x=1-6; IP 4000: x=1. Attribute msg. mwi. x. subscribe Permitted Values ASCII encoded string containing digits (the user part of a SIP URL) or a string that constitutes a valid SIP URL (6416 or 6416@polycom. com) contact or registration or disabled Default Null Interpretation If non-Null, the phone will send a SUBSCRIBE request to this contact after boot-up. msg. mwi. x. callBackMode "registration" for x = 1, "disabled" for others If set to "contact", a call will be placed to the contact specified in the callback attribute when the user invokes message retrieval. [. . . ]