User manual POLYCOM SOUNDPOINT IP 650 Frequently Asked Question

[. . . ] Polycom's strategy is to ensure that our phones are fully interoperable with Partner platforms, so that our joint customers can enjoy the benefits of an integrated end-to-end VoIP solution. In order to ensure interoperability and full business telephony functionality, the SoundPoint IP and SoundStation IP telephones should be operated in conjunction with Partners' IP PBX (customer premise equipment similar to a legacy PBX or Key System) or Softswitch (hosted telephony similar to the traditional home phone service) solution. Polycom does not recommend using the phones in conjunction with call server platforms that have not been certified by Polycom. While many PBX and Key System vendors now provide optional VoIP gateways that are standards-based, interoperability testing must still be conducted between these systems and Polycom IP phones to ensure proper operation and feature support. [. . . ] The SoundStation IP 4000 supports a broad range of IP telephony features, including directories, call forwarding, hold, transfer, pickup, three-way local conferencing, and presence. With superior room coverage and microphone pickup for small to mediumsized conference rooms, the SoundStation IP 4000 is expandable for larger rooms with optional extension microphones. The SoundPoint IP and SoundStation IP phones are engineered to provide a highquality, rich and secure communications experience by delivering superb sound quality, an intuitive user interface, and a rich feature set, including shared call / bridged line appearance, multiple call- and flexible line appearances, three-way local conferencing, presence, messaging, and custom ring tones. To ensure a high level of security, all Polycom IP phones support digest authentication, HTTPS secure provisioning, "signed" software executables, TLS security, and encrypted configuration files. Features available on SoundPoint IP phones will vary depending on the model and telephony server that the phone is operated with. Please refer to the respective product datasheets and check with your call server platform provider to determine the list of supported features. The SoundPoint IP Expansion Module is protocol agnostic and supports the protocol of the host SoundPoint IP 601 (SIP). The SoundPoint IP Expansion Module enhances the user interface of the SoundPoint IP 601 with a high-resolution graphical LCD and 14 multifunctional keys that can be configured as a line appearance or speed-dial with busy lamp field (BLF) functionality. A high-performance attendant console based on the SoundPoint IP 601 and up to three SoundPoint IP Expansion Modules provides a productivity-enhancing solution for telephone attendants - receptionists, administrative assistants, and other "power users" who manage and monitor multiple simultaneous telephone calls on a daily basis. The SoundPoint IP 601 is the only telephone model that supports the SoundPoint IP Expansion Module. How are powering and signaling implemented on the SoundPoint IP Expansion Module?The SoundPoint IP Expansion Module's powering and signaling are provided by the host phone. ©2006 Polycom, Inc. Polycom and the Polycom logo are registered trademarks of Polycom, Inc. or their respective companies. Polycom® VoIP Products Frequently Asked Questions How does the SoundPoint IP Expansion Module communicate with the host phone and other attached Expansion Modules?The communications happen through the host phone's and Expansion Modules' infrared ports. What does it take to install and configure the SoundPoint IP Expansion Module?Installation and configuration of the SoundPoint IP Expansion Module are very simple, since both power and signaling are taken from the host SoundPoint IP 601 phone. Just snap the Expansion Module onto the host phone ­ and it works. Up to three Expansion Modules may be attached to and detached from an idle SoundPoint IP 601 at any time. located on the rear of the phone. The SoundStation IP 4000 only supports AC adapter as a powering option at this time. The handset and headset volumes both reset following each call to comply with FCC requirements and with the recommendations of the Americans with Disabilities Act. This feature can be disabled through a modification to the configuration file. [. . . ] Please contact the reseller you purchased your IP telephony solution from if you have any software needs. An FTP, TFTP, HTTP, or HTTPS boot server must be available anytime a configuration file change or firmware upgrade needs to be performed. The phone will boot from a flash image if the boot server is not available or if there are no new files located on the boot server that need to be loaded to the phone. Polycom recommends that the boot server be available at all times as the phone does upload log files to the boot server that can be useful if troubleshooting is required. What happens to the phones if there is a power failure during the upgrade process? [. . . ]