User manual POLYCOM MGC-50

[. . . ] MGC+50/ MGC+100 Getting Started Guide Version 7. 5 Copyright © 2006 Polycom, Inc. DOC2124B Version 7. 5 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent a commitment of any type on the part of Polycom, Inc. [. . . ] Operations can also be performed at the conference level or at the participant level. For example, you can terminate a conference before its scheduled ending or you can extend its duration. Alternatively, you can disconnect an individual participant while the conference is in progress, or temporarily mute transmission to and from a site so that the other participants can hold a private discussion. You can also connect dial-out participants during the conference and add a new participant while the conference is in session. Three levels of monitoring are available with the MGC Manager: · General Monitoring - You can monitor the general status of all the On Going Conferences and their participants in the MGC Manager main window. Conference Level Monitoring - You can view additional information about the conference setup and definition, using the Conference Properties option. Participant Level Monitoring - You can view detailed information about the participant's status using the Participant - Properties option. When an operator is available to attend participants, you can view the status of participants in the Participants Queue window. For more information about the Participants Queue, see the MGC Manager User's Guide, Volume I, Chapter 5. · · General Monitoring You can monitor a conference to keep track of its participants and its progress. When monitoring a conference, you can check whether its participants are correctly connected and whether errors or faults have occurred. The MGC Manager allows you to monitor several On Going Conferences simultaneously. The On Going Conference information is easily available and clearly represented. 5-7 MGC+50/MGC+100 Getting Started Guide Monitoring a Conference When you click a conference icon, the conference appears in the Status pane. However, to get more details about the conference and participants statuses, it is better to monitor the conferences through the Monitor pane in the main window. Automatic Monitoring of conferences is available. For details, see the MGC Manager User's Guide, Volume I, Chapter 5. Displaying the conference and participants statuses in the Monitor pane: 1. Double-click the On Going Conferences icon to list the On Going Conferences. Right-click the conference to monitor, and then click Monitor to view all the conference participants. Alternatively, on the conference right-click menu, click Monitor Filter to view only participants of the selected filtering category. 5-8 Chapter 5 - Basic Operations The Participant Monitoring Filter dialog box opens. Select the appropriate check boxes that indicate the statuses to monitor. The following statuses may be selected: Table 5-1: Participant Statuses to be Monitored Filtering Option Faulty participant Participants Requesting Assistance Asked question Description Participants who have problems connecting to the conference. Participants who have requested the operator's assistance and have yet to be assisted by the operator. Participants who wanted to ask questions, were added to the Question-and-Answer Queue and are now waiting for their turn to ask a question. Participants who the MCU detected as having noisy lines. Noisy Line The conference details appear in the Monitor pane. 5-9 MGC+50/MGC+100 Getting Started Guide The Status and Monitor panes are displayed as a table. [. . . ] The name of the functional card occupying the slot appears next to the slot number. occupied slot empty slot 8-8 Chapter 8 - Management Tools When the Cards icon in the Browser pane is double-clicked, the Status pane displays the status of the card. Occupied slots appear in green while empty slots appear in grey. Table 4-2 describes the Status pane columns. Table 8-2: MCU's Cards Status Columns Field Slot Description Displays the slot icon and number; a grey icon indicates an empty slot and a green icon indicates an occupied slot. The following card types are available, as listed in Table 4-1: · Network (Net-2, Net-4, Net-8, MPI-4, MPI-8), IP+12, IP+24, IP+48 Type · · · · MUX+ Data Audio+ Video+ 8-9 MGC+50/MGC+100 Getting Started Guide Table 8-2: MCU's Cards Status Columns Field Clock Description This column is valid only for ISDN and Serial (MPI-8) Network Interface cards. On the Net-2/Net-4/Net-8 Network Interface Module, the Master and the Backup clocks can be set on any of the spans connected to the module. [. . . ]