User manual POLYCOM GLOBALMANAGEMENTSYSTEM

[. . . ] Global Management System User Guide Polycom, Inc. Copyright © 2003 Polycom, Inc. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. retains title to and ownership of all proprietary rights with respect to the software contained within its products. [. . . ] Note that, if a ViewStation is turned off within that 5 minute cycle, it will not be designated online until Global Management System polls that device again (up to 5 minutes later). If the ViaVideo application is closed but it's PC remains connected to the network, it will immediately show up as not responding. However if a video device is in a call, the video quality during the call may be compromised. Change the value to the desired value representing the time between polls. Click on Update Setting. Global Management System User's Guide Chapter 8 System Configuration 103 Server Preferences Device Specific Configuration For Polycom Video Endpoints Default Password If each video endpoint in your organization has the same administrative password, enter the default password information. This will enable you to manage systems that have an existing administrative password. This does NOT reset the administrative password on the video endpoint. Instead, by setting the default password on the server, Global Management System will now be aware of the unit's password. If you want to configure an administrative password for all Polycom group video endpoints on your network, you will need to provision this setting. To set the default password, click on the "Modify default password" check box and enter the password in the Password field and the Verify field in the Default Password section. Otherwise, leave these fields blank if the Polycom group video endpoints in your organization require individual passwords or have no passwords. For ViewStation only Hide Admin Password When connecting to a ViewStation via the Manage System button, the unit's admin password is exposed in the URL line at the bottom left hand corner of the browser window. Check this option to hide the password and require the user to enter the admin password (in a login dialog box) for each Manage System request. Modify Tracing Setting The duration for when a "Device Trace" log file is generated for a specific endpoint is specified under "Days to keep tracing logs". The default is 7 days, however, the default can be specified at a higher number. The longer the file is kept, the more files will be maintained on the server. Check this option to specify the number of days to keep the tracing logs on the server. Global Management System User's Guide Chapter 8 System Configuration 104 Server Preferences Device Tracing Configuration This new window will set the configuration parameters for the number of devices that can have data logged at one time. The recommended maximum number of devices to be traced at one time is 60. To enable device tracing for the endpoint, go to the Device Tracing page under Reports or on the System Management page, edit an endpoint. Global Management System User's Guide Chapter 8 System Configuration 105 Server Preferences CDR Maintenance Configuration Report configuration enables the user to set the variables for storing CDR data. Archive data older than - How often data is archived and written to disk. At this point, the data that is archived is removed from the database and can only be viewed by using the archived files on disk. Delete archives older than - The number of days archived data remains on disk before deletion. [. . . ] Within this log, the message "Error in password" means that Global Management System does not have the correct password for this ViewStation. The message "Could not connect" means that the ViewStation was not responding. Account Validation I have created several accounts and set Account Validation on ViewStation to enable. When making video call, ViewStation always drop call even when I enter the correct account. Account Validation only works with the first URL in the Manager URL list. [. . . ]