User manual POLYCOM CX700 REV C

[. . . ] User Guide for the Polycom® CX700 IP Phone Microsoft® LyncTM 2010 Edition | December 2010 | 1725-31402-001 Rev. C Trademark Information POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom. [. . . ] During a call, if you are using the headset, pressing the Volume key adjusts the headset volume. If you press the Volume key when not in call, the ringer volume is adjusted. You can also adjust volume by selecting the Settings soft key and the Volume screen. Refer to Adjusting the Volume on page 2-7. Placing Calls on Hold During a call, press the Hold soft key. This will be indicated on the graphic display by the hold on the graphic display. Press the Resume soft key again to resume the call. As using the Hold feature typically generates music or a beeping tone, avoid putting a conference call on hold. Note Hosting Conference Calls You can initiate a conference call by selecting one or more contacts, by selecting a contact group, or by selecting a distribution group. You start a conference call as an initial phone call and then add more contacts. You can join two calls into one conference through the Merge Calls selection. 3-6 Using the Basic Features of Your Phone To set up a conference: 1 Call the first party. You can either dial the phone number directly or search for the number in the Contact Directory or Call Lists. For more information, refer to Placing Calls on page 3-2, Searching For a Contact on page 2-15, or Managing Call Lists on page 2-12. Note 2 After the first party answers, press the Conference soft key, then press the Add Someone soft key. 3 Call the second party. To end a conference call: >> Press the EndCall soft key or hang up. Joining Meetings You can only join a Communicator online meeting that was created by using the latest version of Microsoft Lync 2010 Conferencing Add-in. IFor more information, contact your system administrator. You can view your meetings and join a meeting directly from your phone. 3-7 User Guide for the Polycom CX700 IP Phone To view meetings on your phone: 1 On the left-hand side of the graphic display, press the Calendar soft key, . To join meetings on your phone: 1 On the left-hand side of the graphic display, press the Calendar soft key, . 2 Select the meeting that you want to join, and then press the Join soft key. Transferring Calls A call can be transferred in two ways: · Consultative transfer--The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. Blind transfer--The call is automatically transferred after you dial the number of the party to whom you want to transfer the call. · You can also park calls in the `parking lot'. Calls in the `parking lot' will be answered depending on the priority of the call. The `parking lot' service must be enabled for you tobe able to transfer calls there. For more information, contact your system administrator. 3-8 Using the Basic Features of Your Phone To perform a consultative transfer: 1 During a call, press Transfer soft key. The active call is placed on hold. 2 3 4 Press the Consult then Transfer To. . . As soon as the ring-back sound is heard or after the party answers, press the Complete Transfer soft key to complete the transfer. You can talk privately to the party to which you are transferring the call before the transfer is completed. You can cancel the transfer before the call connects by pressing the Cancel soft key. To perform a blind transfer: 1 During a call, press Transfer soft key. The call is transferred if the party answers, otherwise the call is sent to the party's voice mail. You can cancel the transfer before the call connects by pressing the Cancel soft key. 3-9 User Guide for the Polycom CX700 IP Phone Forwarding Calls You can configure your phone so that all incoming calls are forwarded to another party (known as static forwarding). You can also forward calls while the phone is ringing (known as dynamic forwarding). You may also forward calls to your voice mail. This feature requires that you have access to Microsoft Exchange 2007. Note Static Forwarding To enable call forwarding: 1 2 At the top of the graphic display, select the Forwarding icon to the right of your name. On the Forwarding screen, do one of the following steps: a Select Forward to contact or phone number. [. . . ] The repaired or replaced item will be shipped to Customer, at Polycom's expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer. The product software comes with 90-day software warranty, providing for software updates (minor releases/bug fixes). To continue to receive support, purchasing a maintenance contract is the most economical solution. Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from: · Failure to follow Polycom's installation, operation, or maintenance instructions. · Unauthorized use of common carrier communication services accessed through the product. [. . . ]