User manual POLYCOM 6020 ADMINISTRATION GUIDE FOR HANDSET ADMINISTRATION TOOL REV C

[. . . ] Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom, Inc. Contact Information Please contact your Polycom Authorized Reseller for assistance. 4750 Willow Road, Pleasanton, CA 94588 http://www. polycom. com 2 PN: 1725-36094-001_C. doc About This Document This document explains the configuration and administration of the SpectraLink 6020 Wireless Telephone (the handset) using the Handset Administration Tool, a software utility developed by Polycom for this purpose. SpectraLink 6020 Wireless Telephones are supported on SpectraLink 6000 Systems (WTS) using the SpectraLink 6100 Master Control Unit (MCU) or the SpectraLink 6300 MCU. MCU versions prior to the Mod-3 (M3) MCU are not supported. Polycom Model Numbers This document covers the following registered model numbers: Link 602X, PC232 Related Documents SpectraLink 6100 MCU: Facility Preparation (1725-36096-001) SpectraLink 6100 MCU: Installation and Operation (1725-36097-001) SpectraLink 6300 MCU: Operator's Console (1725-36098-001) SpectraLink 6020 Wireless Telephone and Accessories User Guide (1725-36092-001) SpectraLink 6020 Wireless Telephone Quick Reference Guide (1725-36093-001) SpectraLink 6020 Wireless Telephone Advanced Features Template (1725-36095-001) Available at http://www. spectralink. com/resources/manual_linkwts. jsp PN: 1725-36094-001_C. doc 3 SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number corresponding to the type of PBX) Available at http://www. spectralink. com/resources/manual_linkwts. jsp. Customer Support Hotline Polycom wants you to have a successful installation. [. . . ] The USB driver may be left on the Installation Manuals CD and installed from there if preferred. Place the Dual Charger on a flat, horizontal surface, and plug the power supply into the Dual Charger and into an appropriate wall outlet. Plug the USB cable into the Dual Charger and into an available USB port on the PC. Power off a SpectraLink 6020 Wireless Telephone and place it in the Charger. Microsoft Windows will start the Found New Hardware Wizard and ask if it can connect to Windows Update to search for software. Click the Next button. 12 PN: 1725-36094-001_C. doc Handset Administration Tool Installation 6. The next screen prompts you for information about installing the USB device. Click the Install from a list or specific location option and click the Next button PN: 1725-36094-001_C. doc 13 SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System 7. Select the Include this location in the search check box and browse to the location of the USB driver files. Click the Next button The USB driver may be left on the Installation Manuals CD and installed from there if preferred. In this case browse to the USB Driver folder on the CD. 14 PN: 1725-36094-001_C. doc Handset Administration Tool Installation 9. The USB software has been fully tested in Polycom's laboratories and will not harm your system. The Handset indicator blinks when the handset's password needs to be entered. · · · A prompt line at the bottom of the window provides information about what action should be taken or the status of the utility. PN: 1725-36094-001_C. doc 19 SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System Connecting the Handset 1. The first window prompts you to insert a handset into the Dual Charger. The tab labels describe each of the available functions. 20 PN: 1725-36094-001_C. doc Using the Handset Administration Tool 2. When the handset is inserted for the first time, the password must be entered. If you select the Remember password check box, the password is retained as the default password for all handsets. Click the Submit button PN: 1725-36094-001_C. doc 21 SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System 6. When a connection is established between the program and the handset, the Handset connected indicator turns green and Connected displays on the prompt line. The handset is now ready for configuration. 22 PN: 1725-36094-001_C. doc Using the Handset Administration Tool Password Configuration In order to change a password, the existing password must be entered. If the Enable password check box is cleared, no password will be required to access Admin Settings in the handset's standby menu. A password may be up to 18 characters. PN: 1725-36094-001_C. doc 23 SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System The following table illustrates how numbers and letters are entered on the handset's keypad. [. . . ] Open the template, fill in the table and copy/paste it into the remaining cells. Print on stock labels (Avery address label #5168). Feature Key Press Transfer FCN + _________ Forward FCN + _________ Conference FCN + _________ Camp on FCN + _________ Redial FCN + _________ Voicemail FCN + _________ Flash FCN + _________ Application FCN + _________ mode _________ FCN + _________ _________ FCN + _________ _________ FCN + _________ _________ FCN + _________ _________ FCN + _________ _________ FCN + _________ 30 PN: 1725-36094-001_C. doc 6 Software Maintenance The SpectraLink 6020 Wireless Telephones use proprietary software programs written and maintained by Polycom. The software versions that are running on the handsets can be displayed during power on by holding down the END button. If using the Handset Administration Tool, the version displays under the Firmware tab in the handset ver window. Obtaining software updates Polycom Customer Service or an authorized dealer will provide information about software updates and how to obtain the software (for example, downloading updates from a website. ) Upgrading handsets via the Handset Administration Tool See Chapter 4, section Software Updates. Upgrading handsets via over-the-air downloading (SpectraLink 6300 WTS only) After software updates are obtained from Polycom, they must be transferred to the SpectraLink 6300 MCU by Polycom Customer Service or an authorized dealer. [. . . ]