User manual POLYCOM 6000 LINKPLUS INTERFACE GUIDE REV J

[. . . ] Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom, Inc. Contact Information Please contact your Polycom Authorized Reseller for assistance. 4750 Willow Road, Pleasanton, CA 94588 http://www. polycom. com 2 PN: 1725-36142-001_J. doc About LinkPlus Polycom is the market leader in multi-cellular wireless telephone systems for the workplace. All Polycom products use our LinkPlus digital integration technology to integrate with various digital switch platforms. Using LinkPlus technology, Wireless Telephones (handsets) emulate digital telephone sets to deliver advanced capabilities such as multiple line appearances and LCD display features. [. . . ] Likewise, when the right characters are being displayed a left arrow icon is displayed indicating that the user can press LINE + to see characters at the beginning of the line. Certain characters may be used by the Hicom CS that are not implemented in the handset. Flashing characters are not implemented on the handset, nor is rolling or scrolling of text. Although the optiset E Basic telephone does not have a display, any display information sent by the Hicom CS will be displayed on the handset. 6 PN: 1725-36142-001_J. doc Plan the Interface Handset icons The line indicators are associated with line access keys. The status indicators or icons are associated with voicemail, low battery function, service interruption and other functions. In addition, a left or right arrow is displayed when the screen can be toggled either left or right to display more characters as described above. When lines are programmed as shown on the key-map diagrams, the numeral icons on the handset display will be mapped to any deskset LEDs associated with the corresponding feature keys. The icons will be displayed as follows: Line State On-hook Off-hook Ringing On hold optiset LED Status Off On Rates 2, 3, 5, & 6 Rates 4 & 7 Handset Line Status Icon State Off On Fast flash Slow flash Feature Programming Requirements When planning the interface, the following information must be taken into account: Line sequences The handset uses two types of key sequences to access PBX features and multiple lines. Line sequences are those where the user presses the LINE key and then a number key. The key-map design designates "line" optiset E keys that should be programmed for line appearance so that they correspond to line sequences on the handset. The line icon on the handset will reflect activity on the corresponding optiset E telephone key. For this reason, it is recommended that line appearance keys on both the Hicom 150/ HiPath 3000 E Basic optiset E and the Hicom 300/HiPath 4000 Standard optiset E should be used only for line access. If only one line is assigned to a particular handset, leave the other designated line keys identified on the key maps unassigned on the optiset E. The handset key sequences LINE +2 to LINE +4 will then have no function. PN: 1725-36142-001_J. doc 7 LinkPlus Interface Guide: Siemens Hicom/HiPath optiset--SpectraLink 6000 System Function sequences Function sequences are those where the handset user presses the FCN key and then a number key. Designated "function" deskset keys programmed to system features such as Transfer and Conference may have their corresponding menu items display on the handset function menu. See the key-map diagram for the function keys that are available for feature programming. Function Menu Programming SpectraLink 6300 MCU Note that the function menu defaults set for the handsets associated with the SpectraLink 6300 MCU can be changed via the SpectraLink Operator's Console. To minimize unwanted interaction between the OptiGuide display and the handset function menu display, configure the handset menu to include a delay of one function key. The user will then have to press FCN twice before the handset menu displays, allowing the first press of the FCN key to access OptiGuide functions. See SpectraLink 6300 MCU: Operator's Console for further procedural information. Another option is to disable the optiset menu at the Hicom CS and exclusively use the SpectraLink menu. This would remove any unwanted interaction, but would also restrict the number of available features to the number of programmable keys on the SpectraLink handset. SpectraLink 6100 MCU For the SpectraLink 6100 MCU, the handset function menu can only be changed via remote configuration through the services of Polycom Customer Support. Hold The Hold feature should be programmed to the Hold key as shown on the key-map diagrams so that when the HOLD button or softkey is pressed on the handset, the call is placed on hold. 8 PN: 1725-36142-001_J. doc Plan the Interface Mute The handset Mute function is hard-coded to FCN +1 on the PTB4xx handset. This function sequence is recommended, but the system administrator can assign the Mute function to any available function key sequence or leave the function unassigned. [. . . ] Some of these functions (Mute, Redial, Forward, etc. ) are covered by softkeys or FCN menu options on the SpectraLink 6020 Wireless Telephones. FCN + 0 = Select FCN + 1 = Mute (pre-programmed to mute the microphone in the PTB 4xx. ) FCN + 2 = Voice mail (corresponds to the Mailbox feature key above) FCN + 9 = Exit (exits the function menu) FCN + * = Previous FCN + # = Next PN: 1725-36142-001_J. doc 13 LinkPlus Interface Guide: Siemens Hicom/HiPath optiset--SpectraLink 6000 System Siemens optiset E Basic Hicom 150/HiPath 3000 Key-mapping PQRS TUV WXYZ 7 8 0 9 # * 14 PN: 1725-36142-001_J. doc Interface Implementation The FCN and LINE labels represent the key sequence on the handset mapped to the corresponding key on the optiset E. The feature labels to the right of the keys represent one possible mapping scheme, but any feature may be programmed to keys that do not have setup restrictions described in the Feature Programming Requirements section. The handset displays the lines that correspond to each line key identified in the diagram (LINE + 1 to LINE + 2). The message-waiting icon displays on the handset when there is voice mail. [. . . ]