User manual PLUSTEK OPTICFILM 7200I

[. . . ] HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. Environmental Protection Agency. Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U. S. A. Contents 1 Getting to know the printer Printer features and benefits . . 13 2 Getting to know the Copier/Scanner Scanner features and benefits . [. . . ] 1 1 Unplug the power cord from the printer, and then allow the printer to cool. Rotate the bottom of the pickup roller towards the front of the printer. 2 3 4 2 Continued on next page. 3 4 86 Chapter 8 Troubleshooting the printer EN 5 5 6 7 Gently pull the pickup roller straight out. Rotate the bottom of the new pickup roller towards the back of the printer until it snaps into place. Use the eraser end of a pencil to press the spring arm behind the white cam roller. 6 8 WARNING!7 9 Reinstall the toner cartridge and close the printer door. Note Plug the printer in to turn it back on. 8 9 EN Clearing printer paper jams 87 Cleaning the pickup roller If you wish to clean the pickup roller rather than replace it, follow the instructions below: Remove the pickup roller as described in "Changing the pickup roller. " 1 1 Dab a lint-free cloth in isopropyl alcohol, and then scrub the roller. WARNING!Allow alcohol to dry completely before closing the printer and plugging in the power cord. 2 2 Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. Allow the pickup roller to completely dry before reinstalling it in the printer. 3 3 88 Chapter 8 Troubleshooting the printer EN Resetting the printer To reset the printer, press and hold the Go button on the printer control panel for 5 seconds. EN Resetting the printer 89 90 Chapter 8 Troubleshooting the printer EN 9 Troubleshooting the Copier/Scanner This chapter provides information on the following subjects: q q q q q q Finding the solution Improving scan/copy quality Calibrating the scanner Cleaning the scanner Clearing scanner jams Removing the scanner EN 91 Finding the solution Use this section to find the solution to common scanner problems. Scanning problems q q q q q q q The scanner did nothing No preview appeared on screen Scanned image is of poor quality Part of the image did not scan or is missing text The text cannot be edited The scan takes too long Error messages appear on the screen Copying problems q q No copy came out or the scanner did nothing Copies are blank, missing images, or faded 92 Chapter 9 Troubleshooting the Copier/Scanner EN The scanner did nothing Is the scanner correctly connected and latched to the printer?See "Removing the scanner" for instructions on removing the scanner. CAUTION To prevent damage, unplug the printer before checking the scanner connection. Have you printed a self-test page to verify the scanner is recognized by the printer?See "Enhancing the scanned image. " Print the scanned image to see if the quality is better. See "Calibrating the scanner. " Verify your resolution and gray-scale settings are correct for the type of scan job you are performing. See "Scanner resolution and gray scale. " q q q Is the image quality better when printed?The image displayed on screen is not always an accurate representation of the quality of the scan. q Try adjusting the settings on your PC monitor to display more colors (or levels of gray). Typically, this is adjusted by selecting "Display" found in the Control Panel. Try adjusting the resolution and gray-scale settings in the scanner software. To learn more about these settings, see "Scanner resolution and gray scale. " q Is the image skewed (crooked)?See "Loading Copier/ Scanner originals. " Does the scanned image have unwanted blots, lines, vertical white stripes, or any other defect?If the scanner is dirty, the image produced will not have optimum clarity. See "Cleaning the scanner. " Do graphics appear different from the original?The graphics settings may not be suitable for the type of scan job you are performing. [. . . ] If possible, please attach a printout sample illustrating what the defective cartridge is printing. The warranty does not cover cartridges which have been refilled, are emptied, are abused, are misused, or are tampered with in any way. 170 Appendix E Warranty and licensing EN How do I return the faulty cartridge?In the event the cartridge proves to be defective, complete the Service Information Form and attach a print sample illustrating the defect. Return the form and cartridge to the place of purchase, where the cartridge will be replaced. [. . . ]