User manual PLANTRONICS VOYAGER PRO UC WG201/B

[. . . ] 12 Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 PC Panel Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Support Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] For more information on headsets and hearing visit: www. plantronics. com/healthandsafety. Plantronics Voyager PRO UC User Guide 8 4 System Information muting Headset During a Call To mute a call, press and hold the volume + and - buttons simultaneously until you hear a status prompt. The sequence will start with low-high tones plus a voice prompt "Mute On" (in English). The low-high tones repeat after 15 minutes to advise mute is activated. The full sequence repeats every 30 minutes until mute is de-activated. To unmute a call, press and hold the volume + and - buttons simultaneously until you hear high-low tones followed by a voice prompt "Mute Off" (in English). Volume Up (+) and Down (-) Buttons USB Adapter Indicator Light USB Adapter Status Headset in talk mode USB adapter and headset pairing Connected, no activity Powered on - headset not paired Indicator Light Flashes blue Flashes red and blue Solid blue Solid red Headset Controls and Indicators Action Power On/Off Press Power/Off button 2 seconds Short press call control button or volume + or - button None Short press call control button Indicator Light On: solid blue for 2 seconds Off: solid red for 2 seconds Short blue flash tone On: ascending tone Off: descending tone None Check if headset is powered on Incoming call Call answer/end Flashes blue Short blue flash Three single low tones Single low tone followed by lowlow-high tones Tone at each change in volume. Double tone when min/max volume level reached Single low tone Adjust the volume (during a call) Short press volume + or button Single blue flash Call indicator light (enable/disable) With headset powered on, press Turn indicator on: blue glow power, volume + and - buttons increases for 2 seconds simultaneously for 1 second Turn indicator off: blue glow fades for 2 seconds Single blue flash Reconnect after leaving range for Short press call control button more than 30 seconds Plantronics Voyager PRO UC User Guide Single low tone 9 Checking Battery Status To check the battery status, the headset must be powered on. The indicator light flashes red to show the battery charge level as shown below. Charge Indicator Lights Red Flashes S Battery Level More than 2/3 full 1/3 to 2/3 full Less than 1/3 full Pairing Headset to USB Adapter The headset and USB adapter are supplied paired to each other. However, if you wish to use a replacement headset with your existing USB adapter, the units can be paired to each other by the following method: 1 Ensure your replacement headset is fully charged. 2 Press and hold the power button until the indicator light flashes red and blue. notE If you don't see the red and blue flash, press and hold the power button to turn your headset off. Then press and hold the power button again until you see the red and blue flash. SS SSS 3 Place the USB adapter in pairing mode by pressing and holding the pairing button on the adapter for two seconds. The pairing light will flash red and blue. 4 When the pairing light on the USB adapter goes solid blue, the headset and the USB adapter are paired. Automatic Battery Status Alerts When the battery charge is very low, a tone and voice prompt in English will automatically occur. Low Battery Warnings Battery Level 30 minutes of talk time remaining (this alert only occurs during an active call) 10 minutes of talk time remaining Tone Double high tone every 15 minutes Voice Prompt "Battery Low" repeats every 30 minutes notE Take caution pairing the USB adapter. Please "press" with both fingers rather than push on the USB adapter to avoid damage to the USB adapter or USB port. Triple high tone every 30 seconds "Recharge Battery" repeats every 3 minutes out of Range Warning If you are on a call you will hear the audio degrade as you move out of range. Calls will be re-established upon walking back into range. Plantronics Voyager PRO UC User Guide 10 5 Using Your Headset with your Bluetooth mobile Phone ® Pairing your Headset to your Bluetooth mobile Phone 1 turn on your mobile phone and enable Bluetooth. For most phones select Settings>tools>Connections> Bluetooth>on. Though your Voyager PRO UC system will operate without the software running it will limit the system's capabilities. PerSono Suite software allows you to do the following with your Voyager PRO UC system: · Answer/end calls from the PC remotely with the headset (requires use of supported softphone) · Customize your headset and USB adapter settings to your personal preferences · Automatically manage your PC multimedia so you never miss a call · Quickly access links to product support and software/firmware upgrade information 3 the "manage API Access Control" screen will pop up stating that "Another program is trying to access Skype". the name of the program will appear as "PerSonoSuite. exe" with the publisher "Plantronics, Inc. " You must select "Allow this program to use Skype" and click oK. Softphone Support For a list softphones supported by PerSono Suite refer to www. plantronics. com/SoftphoneCompatibility PerSono Suite software supports all the softphones on the list with no additional steps by the user except SkypeTM. To allow Skype to be a supported softphone in PerSono Suite please follow these steps: 4 to confirm that PerSono Suite is now supporting Skype, go to the "PC Panel" tab in PerSono Suite and ensure that Skype is listed under "Softphones". 1 Ensure PerSono Suite software is running on your PC. You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running. 2 If Skype is running on your PC, Skype will notify you of the event that "PerSonoSuite. exe wants to use Skype". [. . . ] See "Fitting Headset" on page 6. Audio quality is poor. Your headset is out of range. Move the headset closer to the Bluetooth phone. Callers cannot hear me. Make sure that headset is sitting correctly in ear with boom pointing towards corner of mouth. See "Fitting Headset" on page 6. My headset falls off my ear. Make sure that headset is sitting correctly on your ear with boom pointing towards corner of mouth. See "Fitting Headset" on page 6. Plantronics Voyager PRO UC User Guide 16 Plantronics, Inc. [. . . ]