User manual PLANTRONICS SAVI W430-M

[. . . ] Savi W430-M Wireless Headset System TM User Guide Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W430-M (D100-M USB Adapter + WH210 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Plantronics Savi User Guide Contents 1 Package Contents and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1. 1 USB Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1. 2 Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] The USB adapter light will flash red for four seconds upon entering narrowband mode and flash green four seconds upon entering wideband mode. Conferencing In Up to Three Additional Headsets While on a call you can subscribe up to three additional headsets to your USB adapter for conferencing. As you add headsets to the adapter an additional headset icon will appear in the Plantronics software screen with a number from 1 to 3 indicating the number of additional headset subscribed to the adapter. Guests may conference in as described below: Setting the range The Savi W430 ships with high range set as the default. You can change the range setting by holding in the subscription button of the USB adapter for three seconds while it is in an idle state. The USB adapter light will flash green for high range, yellow for medium range, and red for low range. 1 While you are on a call, place the guest's headset into subscription mode by pushing the headset volume up button for three seconds until the headset indicator light becomes solid green. Ending Subscription If the USB adapter is in subscription mode, and you want to end the adapter from searching for a headset, press the subscription button again. The subscription light will turn solid red for four seconds and then go to its previous state. 2 Short press (less than one second) the subscription button on the USB adapter. The USB adapter light will flash yellow and green. 3 The USB adapter light will then turn solid yellow and you will hear a tone in the master headset indicating a guest wishes to join the call. Placing the Headset in Sleep mode If you won't be using the headset for a long duration and the headset will not be in the charge cradle, you can put the headset in sleep mode by pressing the call control button for three seconds while in an idle state. To exit sleep mode, press the headset call control button again for three seconds. 4 If you press the call control button on the master headset within five seconds, the guest is joined to the call. If you do not press the call control button within five seconds, the request to join the call is rejected and the guest will hear an error tone in their headset. Plantronics Savi User Guide 11 Talk Time The Savi W430-M will provide up to 6 hours of talk time. When unmuted you will hear three low tones. While not in a link, long press Enables and disables headset volume down (at least 3 in-use indicator light seconds) Plantronics Savi User Guide 12 6 Plantronics Software Platform Softphone Support Download Plantronics software for remote call answer/end with supported softphones at plantronics. com/software. Remote call answer/end from the Savi headset is available for all softphones with no additional steps by the user except SkypeTM. For Skype support, please follow these steps: Plantronics Update manager All required software for Savi W430-M can be remotely updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates. Check for Updates Automatically: By enabling this check box, you will activate a periodic automatic check for available software updates. Check for Updates Now: You can choose to check for available software updates at any time by clicking on the Check For Updates Now button in Update Manager: From the Start menu, click Programs, then Plantronics, then open Plantronics Update Manager. Install Checked Updates: Following an automatic or manual check for updates, this field will be populated with any applicable software updates and the install checked updates will begin installation. 1 Skype will display the following message during the install of Plantronics Unified Runtime Engine "PlantronicsURE. exe wants to use Skype". Choose "Allow Access" to connect. 2 You can also check Savi W430 Skype connection status by going to Skype and checking the Tools>Options> Advanced>Advanced Settings>"Manage Other Programs Access" setting. Plantronics Savi User Guide 13 Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery. 100% 50% 25% Less than 5 mins Devices Tab To configure your settings, select Plantronics D100 from the pull down menu and click the Device Settings box. Below are the setting options and defaults for the USB adapter and headset. NOTE Some parameters that do not apply to a particular Plantronics device may appear grayed out. Device Settings ­ USB Adapter Feature General Range Auto Answer Audio Feature Set Lock PC Audio Bandwidth* (See Device Settings - Security) Settings High/Med/Low Selected/Not selected Wideband/Narrowband Default High Not selected Wideband *The system will support both narrowband and wideband audio from the PC. Wideband audio delivers heightened speech clarity and lifelike fidelity. However, wideband audio consumes more battery power and has more stringent access criteria which reduces the number of systems that can be deployed in a small area. [. . . ] Wideband audio delivers heightened speech clarity and life-like fidelity. However, wideband audio consumes more battery power and has more stringent access criteria which reduces the number of systems that can be deployed in a small area. When switching between narrowband and wideband audio, you must re-establish the audio link for the changes to take effect. *Assumes use of a softphone that is supported by Plantronics software. [. . . ]