User manual PLANTRONICS SAVI GO WG101/B

[. . . ] 12 Battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Help for USB adapter settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 PC panel screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] In this case the call will be directed to the default speakerphone which may not be your headset. Consult Microsoft Office Communicator Help for more information. For your safety, do not use headset at high volumes for extended periods of time. For more information on headsets and hearing, visit: www. plantronics. com/healthandsafety. Plantronics Savi User Guide 8 4 System information muting a headset during a call To mute a call, press and hold the call control button down (in the volume down position) for two seconds. To unmute a call, push and hold the call control button down (in the volume down position) for two seconds. Volume down button USB adapter indicator light USB adapter status Headset in talk mode Adapter and headset pairing Connected, no activity Powered on - headset not paired Indicator light Flashes blue Flashes red and blue Solid blue Solid red Headset indicator lights and tones Headset status Headset charging Headset fully charged Headset battery low Headset ready Incoming call Active call Headset indicator light Solid red Off Flashes double red Slow blue flash (every 10 sec. ) Flashes purple Flashes blue Plantronics Savi User Guide 9 out of range warning If you are on a call, you will hear the audio degrade as you move out of range. Calls will be re-established when you walk back into range. Pairing headset to USB adapter The headset and USB adapter are supplied paired to each other. However, if you wish to use a replacement headset with your existing USB adapter, the units can be paired to each other by the following method: 1 Ensure your replacement headset is fully charged. Low battery warning A repeating high/low tone pair every 10 seconds indicates the battery is low. You should recharge the headset immediately. 2 Power the headset off by pressing and holding the call control button for six seconds. The headset indicator light will be red for four seconds. 3 Place the headset in pairing mode by pressing and holding the call control button until the indicator light flashes red and blue. Checking battery level You can check the battery level by moving the call control button to the volume down position, then pressing inwards and holding for two seconds. The headset indicator will flash red to indicate the remaining battery charge level. One red flash = low charge level Two red flashes = medium charge level Three red flashes = high charge level 4 Place the USB adapter in pairing mode by pressing and holding the pairing button on the adapter for two seconds. The pairing light will flash red and blue. 5 When the pairing light on the USB adapter goes solid blue, the headset and the USB adapter are paired. turning headset indicator blue flash on/off By default, the headset indicator flashes blue to indicate the headset state as described in the section Headset indicator lights and tones. This feature may be disabled by moving the call control button to the volume up position, then pressing inwards and holding for two seconds. Repeat this operation to turn the headset blue flashing indicator back on. notE: Take care when pairing the USB adapter. Please "press" with both fingers rather than push on the USB adapter to avoid damage to the USB adapter or USB port. mute warning When mute is activated, you will hear a single low tone which will repeat every 30 seconds. Plantronics Savi User Guide 10 5 Using your headset with your Bluetooth mobile phone ® Pairing your headset to your Bluetooth mobile phone 1 turn on your mobile phone and enable Bluetooth. For most phones, select Settings>tools>Connections> Bluetooth>on. See your phone's user guide for more information. notE The headset will stay in pairing mode for three minutes. 4 Use the commands on your phone to locate the headset. For most phones select Settings>tools>Connections> Bluetooth>Search>Savi Go WH100. See your phone's user guide for more information. 5 When prompted for a password, enter 0000 (4 zeros). The headset indicator light will flash blue when paired successfully. notE For detailed pairing instructions for popular mobile phones, visit: www. plantronics. com/easytopair. 2 If the headset is powered on, power the headset off by pressing the call control button in for six seconds. the name of the program will appear as "PerSonoSuite. exe" with the publisher "Plantronics, Inc. " You must select "allow this program to use Skype" and click oK. Softphone support For a list of softphones supported by PerSono Suite, refer to www. plantronics. com/SoftphoneCompatibility PerSono Suite software supports all the softphones on the list with no additional steps by the user except SkypeTM. To allow Skype to be a supported softphone in PerSono Suite, please follow these steps: 4 to confirm that PerSono Suite is now supporting Skype, go to the "PC Panel" tab in PerSono Suite and ensure that Skype is listed under "Softphones". 1 Ensure PerSono Suite software is running on your PC. You will see a headset icon in the lower right-hand portion of the PC tray bar when PerSono Suite software is running. 2 If Skype is running on your PC, Skype will notify you of the event that "PerSonoSuite. exe wants to use Skype". Go to the "new event" tab located in the upper right of the Skype window and click on the red flag. [. . . ] Press the call control button for approximately 4 seconds until you hear a tone or see the indicator glow blue. See "Fitting headset" on page 7. Audio quality is poor. Your headset is out of range. Move the headset closer to the Bluetooth phone. Callers cannot hear me. Make sure that the headset is sitting correctly on your ear with the boom pointing towards the corner of the mouth. See "Fitting headset" on page 7. My headset falls off my ear. Make sure that the headset is sitting correctly on your ear with the boom pointing towards the corner of the mouth. [. . . ]