User manual PLANTRONICS M120

[. . . ] You can adjust it when you place your first call (see page 6). STEP 4 set telephone/amplifier Compatibility Switch 1. Lift the phone's handset off the cradle and place it on your desk. If you don't hear a dial tone, adjust the Telephone/Amplifier Compatibility Switch as indicated below: 1. Remove the Telephone Compatibility Switch Access Door by placing two fingers or thumbs on the raised bumps and pushing down. [. . . ] Remove the flat, plastic screwdriver from the bottom of the amplifier by sliding it through the braces holding it in place. Make sure the amplifier is in the default settings, and your telephone handset is off of its cradle. Using the screwdriver, slide the Compatibility Switch until you hear a clear dial tone. Experimenting with various switch settings will not harm the amplifier or your telephone. 4 english english 5 VISTA. engl. mech 9/16/02 5:12 PM Page 6 MAKE A TEST CALL. PA R T II make test call a 1. Refer to your headset's User Guide to adjust the microphone position for best performance. Lift the phone's handset off the cradle and place it on your desk. Adjust the Outgoing Volume Control until the person on the other end can hear your voice at an appropriate level. If your friend cannot hear you, or you hear a buzz or hum, try changing the Compatibility Switch. Try activating the Mute function by depressing the Mute Switch (colored indicator showing). Release the Mute Switch (no colored indicator showing) to deactivate the Mute function. If you used batteries in your Vista amplifier, try removing the batteries. Monday through Friday 8:00 AM to 5:00 PM PST 800 544-4660 12 english 13 VISTA. engl. mech 9/16/02 5:12 PM Page 14 MAINTENANCE AND TROUBLESHOOTING Maintenance Hints Trouble Shoot ing Guide PROBLEM MY CALLERS SAY THAT THEY CAN'T HEAR ME AT ALL OR THEY CAN'T HEAR ME VERY WELL. ITEMS TO CHECK Make sure the microphone of your headset is positioned in front or near your mouth. If you are using a "noise-cancelling" headset, the position of the microphone is very important. Confirm that the Telephone/Amplifier Compatibility Switch is in the correct setting for your phone (see "Set the Telephone/Amplifier Compatibility Switch" on page 5). You may want to try moving the switch through all of the positions until your caller hears you clearly. Experimenting with various switch settings will not harm the amplifier or your telephone. Try moving the Telephone/Amplifier Compatibility Switch through all of the positions until the hum disappears. Experimenting with various switch settings will not harm the amplifier or your telephone. If you are using batteries to power the Vista Amplifier, the three `beeps' tell you that the batteries are low and need to be replaced. See "Install Batteries"on page 2. english I GET A LOW PITCHED HUM IN MY HEADSET SPEAKER AND/OR MY CALLERS COMPLAIN THEY CAN HEAR HUM. I HEAR THREE `BEEPS' IN THE HEADSET. 14 SECTION B parts and accessories 15 VISTA. engl. mech 9/16/02 5:12 PM Page 16 R E P L A C E M E N T PA R T S A N D A C C E S S O R I E S F O R V I S TA R E P L A C E M E N T PA R T S A N D A C C E S S O R I E S F O R V I S TA For information on accessories and spare parts, call Plantronics at 1-800-544-4660, or visit the Plantronics web site at www. plantronics. com AC Power Supply ITEM PA R T # Velcro ® Amplifier Attachment Kit ITEM PA R T # AC Power Supply 26503-01 Velcro Amplifier Attachment Kit 17521-01 Telephone/Amplifier Compat ibility Slide Switch Door ITEM PA R T # Amplifier Security Device (attaches amplifier to desk. ) ITEM PA R T # Telephone/Amplifier Compatibility Slide Switch Door Battery Door ITEM 44015-01 Amplifier Security Device 40696-01 Plantronics Custom Cradle Mate PA R T # Battery Door 44014-01 (holds handset "off-hook" and a flashing "BUSY" light indicates when headset is in use) ITEM PA R T # Amplifier to Telephone Coil Cable (male to male modular plugs) PA R T # Amplifier to Telephone 40974-01 Coil Cable ITEM Plantronics Custom Cradle Mate Cradle Mate only 40715-01 (easy-to-use device that mechanically holds handset "off-hook") ITEM PA R T # Amplifier to QD Coil Cable (QD to male modular plug) ITEM PA R T # Cradle Mate only 40714-01 Amplifier to QD Coil Cable 26716-01 16 english english 17 VISTA. engl. mech 9/16/02 5:12 PM Page 18 WARRANTY AND SERVICE WARRANTY AND SERVICE WARRANTY AND SERVICE The following warranty and service information applies only to the U. S. For information in other countries, please contact your local distributor. To obtain in or out of warranty service, please prepay shipment and return the unit to the appropriate facility listed below: IN THE UNITED STATES Plantronics Service Center 345 Encinal Street Santa Cruz, CA 95060 Tel. [. . . ] To obtain in or out of warranty service, please prepay shipment and return the unit to the appropriate facility listed below: IN THE UNITED STATES Plantronics Service Center 345 Encinal Street Santa Cruz, CA 95060 Tel. (8 00) 54 4 - 4 660 (831) 458-7700 Fax (800) 279-0162 IN CANADA Plantronics Service Center 1455 Pitfield Blvd. (800) 540-8363 (514) 956-8363 Fax (514) 956-1825 FCC REGISTRATION INFORMATION This equipment complies with Part 68 of the FCC rules. On the bottom of the modular adapter is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. [. . . ]