User manual PHILIPS 56480-31-16

[. . . ] 9 SmartContrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Philips' Flat Panel Monitors Pixel Defect Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 General FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] There are two categories of pixel defects and several types of sub pixel defects within each category. Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects: One lit red, green or blue sub pixel Two adjacent lit sub pixels: - Red + Blue = Purple - Red + Green = Yellow - Green + Blue = Cyan (Light Blue) Pixels and Sub pixels A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors. Three adjacent lit sub pixels (one white pixel) 28 7. Customer care and warranty Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots. Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects. Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or go to the http://www. philips. com/support website for additional support before contacting the Philips helpdesk. To solve your problem quickly, please prepare the following details before contacting the Philips helpdesk: · · · · Philips type number Philips serial number Purchase date (copy of purchase may be required) PC environment Processor: 7. Customer care and warranty · CUP and Graphic card name and driver version Operating system o Application being used Other cards installed o o Having the following information available will also help speed up the process: · Your proof of purchase indicating: date of purchase, dealer name, model and product serial number. · The full address to which the faulty monitor has to be collected and the good model should be delivered. Or you can reach us via: Website: http://www. philips. com/support Contact Information for West European region: Germany United Kingdom Ireland Spain Finland France Greece Italy Netherlands Denmark Norway Sweden Poland Austria Belgium Luxembourg Portugal Switzerland +49 +44 +353 +34 +358 +33 +30 +39 +31 +45 +47 +46 +48 +43 , , 32 +352 +351 +41 01803 386 853 0207 949 0069 01 601 1161 902 888 785 09 2290 1908 082161 1658 00800 3122 1223 840 320 041 0900 0400 063 3525 8761 2270 8250 08 632 0016 0223491505 0810 000206 078 250851 26 84 30 00 2 1359 1440 02 2310 2116 0, 09 Local call tariff Local call tariff 0, 10 Local call tariff 0, 09 Free Of Charge 0, 08 0, 10 Local call tariff Local call tariff Local call tariff Local call tariff 0, 07 0, 06 Local call tariff Local call tariff Local call tariff 32 7. Customer care and warranty Your Guarantee in Central and Eastern Europe Dear Customer, Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver highquality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips Warranty conditions. This service warranty entitles you to get a solution depending on the model you purchased when your monitor turns out to be faulty or defective. This Philips Guarantee in Central and Eastern Europe applies within Czech Republic, Hungary, Russia, Slovakia, Slovenia, Turkey, Romania, Bulgaria, Ukraine, Baltic states, Serbia & Montenegro and Croatia and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries. Warranty coverage begins as from the day you buy your monitor and be serviced in case of defects provided for under the warranty coverage, for a warranty period of 24 months for Philips C, E, T, V, and X models and for models B, P and S we give 36 months. [. . . ] Ans. : Simply press the OK button, then select 'Reset' to recall all of the original factory settings. Ans. : In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. Troubleshooting & FAQs Q7: How should I clean the monitor surface? [. . . ]