User manual OKI OKIFAX 5650 SERVICE MANUAL

[. . . ] OKIFAX 5650 Facsimile Machine SERVICE MANUAL Table of Contents Page Service Guide OKIFAX 5650 0 Introduction Preface 1 General Information 1. 1 General Performance 1. 2 General User's Function 1. 3 General Maintenance Functions 1. 4 General Appearance 1. 5 Basic Performance Specifications . . . . Table 1. 5. 1 (1/8) Basic Performance Specifications . . . . Table 1. 5. 1 (2/8) Basic Performance Specifications . . . . Table 1. 5. 1 (3/8) Basic Performance Specifications . . . . Table 1. 5. 1 (4/8) Basic Performance Specifications . . . . Table 1. 5. 1 (5/8) Basic Performance Specifications . . . . Table 1. 5. 1 (6/8) Basic Performance Specifications . . . . Table 1. 5. 1 (7/8) Basic Performance Specifications . . . . Table 1. 5. 1 (8/8) Basic Performance Specifications @1. 6 Reports and Lists . . . . Call-back Message (Example) . . . . Sender ID Format: (Example) . . . . TSI Printing (Example) . . . . Cancel Report Format: Power Outage Report (Example) . . . . Activity Report (Example) . . . . Message Confirmation Report . . . . Broadcast Entry Report (Example) . . . . Broadcast Confirmation Report (Example) . . . . Confidential Rx Report (Example) . . . . Telephone Directory (Examples 1 through 6) . . . . . . . . Telephone Directory P1 . . . . . . . . Telephone Directory P2 . . . . . . . . Telephone Directory P3 . . . . . . . . Telephone Directory P4 . . . . . . . . Telephone Directory P5 . . . . . . . . Telephone Directory P6 . . . . . . . . Telephone Directory P7 . . . . . . . . Telephone Directory P8 1 2 3 4 5 6 7 8 9 10 11 12 13 14 16 17 18 19 20 21 22 23 24 25 26 26 26 26 26 26 26 26 26 Table of Contents Page 1. 7 Configuration . . . . Configuration Report P1 . . . . Configuration Report P2 . . . . Configuration Report P3 . . . . Activity Memory Files . . . . Protocol Dump 1. 8 Self-Diagnosis Report . . . . Transmission (Except Polling TX) . . . . Reception (Except Polling RX) . . . . Polling TX . . . . Polling RX . . . . Function Combinations during Communications . . . . Preparation TX as Dual Access . . . . Use Default Setting (1/2) . . . . Use Default Setting (2/2) . . . . Technical Default Setting (1/2) . . . . Technical Default Setting (2/2) . . . . Default Setting of Dial Parameter . . . . Plug & Play ID . . . . XPARA Bit 2 Installation Procedures 2. 0 Setup Information . . . . 2. 1 General . . . . 2. 1. 2 Site Selection . . . . 2. 1. 3 Unpacking . . . . 2. 1. 4 Check of Contents . . . . 2. 1. 5 Installation of Attachments . . . . 2. 1. 6 AC Cord Connection . . . . 2. 1. 7 Telephone and Line Connections . . . . 2. 1. 8 Packing for Shipment 2. 2 Initial Settings . . . . 2. 2. 1 General Procedure of Key Operation . . . . 2. 2. 2 Technical Functions . . . . 2. 2. 3 Technical Functions Table . . . . 2. 2. 4 (1/2) Technical Default Setting . . . . 2. 2. 5 (2/2) Technical Default Setting 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 28 28 29 30 31 32 33 34 35 36 37 38 39 39 39 Table of Contents Page . . . . 2. 2. 6 TEL/FAX Automatic Switching . . . . 2. 2. 7 TAD Mode . . . . 2. 2. 8 Technical Functions Example . . . . . . . . Technical Functions 01 to 12 . . . . . . . . Technical Functions 13 to 17 . . . . . . . . Technical Functions 18 to 23 . . . . . . . . Technical Functions 24 to 29 . . . . . . . . Technical Functions 30 to 41 . . . . . . . . Technical Functions 42 to 43 . . . . 2. 2. 9 Table G3 Fallback Object Service Code List . . . . 2. 2. 10 User's Functions . . . . . . . . Feature Specifications . . . . . . . . Dual Access Combination Table . . . . . . . . One-Touch Key Operations . . . . . . . . One-Touch Key Program Settings . . . . . . . . Function Program . . . . . . . . User's Functions Table . . . . 2. 2. 11 User's Functions Example . . . . 2. 2. 12 User's Functions Table . . . . . . . . 2. 2. 12. 1 Clock Adjustment . . . . . . . . 2. 2. 12. 2 Dual Access Operation . . . . . . . . 2. 2. 12. 3 System Data Programming . . . . . . . . 2. 2. 12. 4 Dial Parameters Settings . . . . . . . . 2. 2. 12. 5 Dial Parameters Settings Table . . . . . . . . 2. 2. 12. 6 Off-line Tests . . . . . . . . 2. 2. 12. 7 On-line Tests 2. 3 Installation of Optional Units . . . . 1. Second Paper Cassette Unit 3 Brief Technical Description Electric Photographic Process Flow 3. 1 Fundamentals of the Electro-Photographic Process 3. 2 Actual Electo-photographic Process 3. 3 Boards and Units / Block Diagram 40 41 42 43 44 45 46 47 47 47 48 49 50 52 53 54 56 55 55 57 58 59 60 61 62 63 64 65 66 67 68 70 69 71 72 Table of Contents Page . . . . Block Diagram 3. 4 Overall Dimension and Mechanical Structure 4 Disassembly 4. 1 General . . . . 4. 1. 1 Precautions for Parts Replacement 4. 2 Tools 4. 3 How to Disassemble and Reassemble . . . . . . . . Disassembly Procedure Flow 4. 1 (1of 2) . . . . . . . . Disassembly Procedure Flow (Figure 4. 1) 2 of 2 . . . . 4. 3. 1 LED Print Head . . . . 4. 3. 2 Image Drum, Covers (Rear, NCU, Main) Separation Plate, Boards (NCU, Modem) . . . . 4. 3. 3 Control Panel Assembly, Paper Guide (U) Assembly . . . . 4. 3. 4 Sub-roller, ADF Roller Assembly, Pinch Roller, Contact Image Sensor, Document Detectors (PC1 and PC2) . . . . 4. 3. 5 Motors (Resist, Drum), Assemblies (Release Guide, Manual Guide) Stacker Cover, Fusing Unit . . . . 4. 3. 6 Lower Base, Motor Assembly, Back-up Roller, Transfer Roller . . . . 4. 3. 7 Resist Roller, Hopping Roller, Sensor Plates . . . . 4. 3. 8 MCNT Board, Power Supply Unit, Contact Assembly 5 Adjustments 5. 1 Setting of LED Print Head Drive Time 5. 2 Confirmation Items 5. 3 Measurement . . . . Measurement Points on M60 Board 6 Cleaning and Maintenance 6. 1 Consumables Replacement . . . . Service Technician Replaceable . . . . Replaceable Items Diagram . . . . Others - Reliability 6. 2 Routine Inspection . . . . Routine Inspection Table . . . . Preventative Maintenance Diagram 6. 3 Printer Counter Display/Clear (User) 6. 4 Printer Counter Display/Clear (Service) 73 74 75 76 77 78 79 80 81 82 83 84 85 86 86 86 89 90 91 92 93 94 95 93 97 98 99 100 101 Table of Contents Page 6. 5 Self-Diagnosis Test . . . . Self-Diagnosis Report 6. 6 Sensor Calibration Test 6. 7 LED Test 6. 8 Tone Send Test 6. 9 High-speed Modem Send Test . . . . High-speed Modem Send and Receive Test Diagram 6. 10 High-speed Modem Receive Test 6. 11 MF Send Test 6. 12 Tone (TEL/FAX) 6. 13 Protocol Data Dump . . . . Protocol Dump . . . . Data Analysis . . . . FCF - Facsimile Control Field Conversion Table 6. 14 System Reset 6. 15 Service code . . . . Service Codes Table 7 Troubleshooting 7. 1 Overview . . . . 7. 1 Overall Troubleshooting Flow Chart . . . . 7. 2 No LCD Operation . . . . 7. 3 Alarm LED On . . . . 7. 4 Printing Test Failure . . . . 7. 5 No Local Copy . . . . 7. 6 Auto Dial Failure . . . . 7. 7 Transmission Problem . . . . 7. 8 Auto Reception Failure . . . . 7. 9 Reception Problem . . . . 7. 10 Sensor Calibration Test . . . . 7. 11 LED Test . . . . 7. 12 Tone Send Test . . . . 7. 13 High-speed Modem Test . . . . 7. 14 MF Send Test . . . . 7. 15 Tone (TEL/FAX) Send Test . . . . 7. 16 No Acoustic Line Monitor . . . . 7. 17 Low Power Supply Unit 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 131 Table of Contents Page . . . . 7. 18 High Power Supply Unit . . . . 7. 19 No Document Feeding . . . . 7. 20 Multiple Document Feeding . . . . 7. 21 Document Skew . . . . 7. 22 Document Jam . . . . 7. 23 Printer Unit . . . . . . . . 7. 23. 1 Precautions . . . . . . . . 7. 23. 2 Troubleshooting Flow Charts of Printer Unit . . . . . . . . . . . . Overall Troubleshooting Flowchart . . . . . . . . . . . . 1: Top Cover is Open . . . . . . . . . . . . 2: Replace Image Drum Message . . . . . . . . . . . . 3: Engine Controller Error . . . . . . . . . . . . 4: Fan Motor Rotation Error . . . . . . . . . . . . 5: Fuser Unit Thermal Error . . . . . . . . . . . . 6: Paper Jams . . . . . . . . . . . . 7: No Paper Tray or No Paper . . . . . . . . . . . . Action Items (Printer Unit-LCD Message) Table . . . . . . . . 7. 23. 3 Image Problems Table . . . . . . . . . . . . Sample Image Problems . . . . . . . . . . . . 8: Light or Blurred Output . . . . . . . . . . . . 9: Smeared Background on Output . . . . . . . . . . . . 10: Blank Output . . . . . . . . . . . . 11: Vertical Black Stripes on Output . . . . . . . . . . . . 12: Evenly Spaced Marks on Output . . . . . . . . . . . . 13: Missing Print on Output . . . . . . . . . . . . 14: Vertical White Stripes on Output . . . . . . . . . . . . 15: Poor Fusing 8 PC Board Description 8. 1 Unit Configuration and Block Diagram . . . . Block Diagram . . . . Block Diagram Abbreviations 8. 2 Function of Each Unit 8. 3 Signal Flow Explanation . . . . (1) Copy Mode . . . . Copy Picture Signal . . . . (2) G3 Send Mode 131 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 164 165 166 167 168 169 170 171 Table of Contents Page . . . . G3 Send Pciture Signal . . . . (3) G3 Receive Mode . . . . G3 Receive Picture Signal . . . . (4) PC Print . . . . PC Print Picture Signal . . . . (5) PC Scanner . . . . PC Scanner mode . . . . (6) PC-FAX G3 TX . . . . PC-FAX G3 RX . . . . (7) PC-FAX G3 RX 8. 4 Main Control Board (M60) Circuit Diagrams . . . . 8. 4. 1 M-60 - Related Signals of CPU . . . . 8. 4. 2 M60 - FLS, MASK and Real Time Clock Circuit Diagram . . . . 8. 4. 3 CIS - Contact Image Sensor . . . . 8. 4. 4 IEXSEED300 Diagram . . . . 8. 4. 5 M60 - Related Signals of Send Motor . . . . 8. 4. 6 M60 - Related Signals of Drum / Resist Motor . . . . 8. 4. 7 M60 - Related Signals of LED Head & Fan Motor & 2nd Tray . . . . 8. 4. 8 M60 - Audio Monitor Circuit . . . . 8. 4. 9 M60 - Related Signals of Modem . . . . 8. 4. 10 M60 - Related Signals of PLD . . . . 8. 4. 11 M60 - NCU - P60 Boards . . . . 8. 4. 12 M60 - MEM - CTR (PC Interface) . . . . 8. 4. 13 M60 - Sensors & Switch / Fuser Unit Temp / Voltage Controls 8. 5 OPE (P60) Circuit Diagram . . . . Block Diagram of OPE (operation unit) Diagram 8. 6 EN9 and INU Circuit Diagram . . . . Block Diagram of EN9 . . . . Block Diagram of INU 8. 7 Power Supply Board 8. 8 High-Voltage Power Supply Circuit (H08) 8. 9 MEMO (memory) Circuit Diagram (option) 8. 10 TQSB (Second tray) Circuit Diagram: option 172 173 174 175 176 177 178 179 180 181 183 184 186 186 192 188 194 196 200 202 204 206 209 214 219 220 220 220 220 220 220 220 Table of Contents Page 8. 11 CTT (PC Interface Unit) Circuit Diagram (option) 8. 12 TELU, TEL-W2, TEL-W1, TEL-W2D and TEL-W2F Circuit Diagram (option) . . . . 8. 12. 1 Explanation of TEL circuit diagram . . . . 8. 12. 2 TEL-W2 circuit diagram . . . . 8. 12. 3 TEL-W1 circuit diagram . . . . 8. 12. 4 TEL-W2D circuit diagram . . . . 8. 12. 5 TEL-W2F circuit diagram 8. 13 NTIF (NCU and TEL interface) Circuit Diagram (option) 8. 14 OKIFAX 5650 Facsimile Transceiver 9 Descriptions of Print Operation Overview B. 1 Mechanical Components . . . . 1) Image drum cartridge . . . . 2) Resist motor . . . . 3) Drum motor . . . . 4) LED head . . . . 5) Fuser . . . . Layout of Print Station Components B. 2 Description of Print Operations . . . . B2. 1 Process Operations . . . . . . . . 1) Hopping and feeding . . . . . . . . 2) Charging . . . . . . . . 3) Exposure . . . . . . . . 4) Developing . . . . . . . . 5) Transfer . . . . . . . . 6) Fusing . . . . . . . . 7) Cleaning . . . . . . . . 8) Cleaning of rollers . . . . B. 3 Errors . . . . . . . . B. 3. 1 Errors List . . . . . . . . B. 3. 2 Major Trouble Errors . . . . . . . . . . . . B. 3. 2. 1 Fuser Error . . . . . . . . . . . . B. 3. 2. 2 Fan Error . . . . . . . . . . . . B. 3. 2. 3 Paper Feed Monitoring . . . . . . . . . . . . B. 3. 2. 4 2'nd Tray Communication Error (Printer Alarm 2) 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 Table of Contents Page . . . . . . . . . . . . B. 3. 2. 5 Cover Open . . . . . . . . B3. 3. 3 Recoverable Errors . . . . . . . . . . . . B3. 3. 3. 1 Toner Low Detection . . . . . . . . . . . . Composition . . . . . . . . . . . . Operation . . . . . . . . . . . . Operation during toner full state . . . . . . . . . . . . Operation during toner low state . . . . . . . . . . . . Low Toner Alarm . . . . B. 4 Other Special Cases . . . . . . . . B. 4. 1 Manual Paper Feed . . . . . . . . B. 4. 2 Cleaning A Circuit Diagrams & Block Diagrams C. 1 General Information B Parts List Assembly 1: Cabinet Assembly 2: Control Panel Assembly 3: Printer Assembly 4: Base Assembly 5: Scan Unit 6: Paper Guide U Assembly 7: Cables 9A: Second Paper Feed (Option) C Second Paper Tray (option) 1. Outline . . . . 1. 1 Functions . . . . 1. 2 External View and Component Names 2. Mechanism Description . . . . 2. 1 General Mechanism . . . . 2. 2 Hopper Mechanism 3. [. . . ] See the Oki Data Business Partner Exchange (BPX) for any updates to this material. (http://bpx. okidata. com) Service Guide OKIFAX 5650 Chapter 6 Cleaning and Maintenance 6. 13 Protocol Data Dump Page: 143 Copyright 2000, Oki Data, Division of OKI America, Inc. See the Oki Data Business Partner Exchange (BPX) for any updates to this material. (http://bpx. okidata. com) Service Guide OKIFAX 5650 Chapter 6 Cleaning and Maintenance Protocol Dump Purpose: Page: 144 To allow the serviceman to obtain a list of protocol signals transferred between the transmitter and receiver. Print conditions: l l l l Modem trace information for each TX/RX is printed. (Information for RX is added on 2nd page. ) Modem result code is printed. "00" is printed always since the received SID on the 2nd page is invalid. Method: The report will be manually printed out for maintenance purpose. If the previous communication is G3, G3 communication protocol dump is printed out. Identification of remote station l CSI and/or telephone number 8. Modem trace (page 2) Copyright 2000, Oki Data, Division of OKI America, Inc. See the Oki Data Business Partner Exchange (BPX) for any updates to this material. (http://bpx. okidata. com) Service Guide OKIFAX 5650 Chapter 6 Cleaning and Maintenance Data Analysis Page: 145 The printed out data permits to analyze G3 facsimile communication protocol signals between two facsimile machines. Below is the result of an analysis on the printed data (referring to the Sample Protocol Data Dump). Copyright 2000, Oki Data, Division of OKI America, Inc. See the Oki Data Business Partner Exchange (BPX) for any updates to this material. (http://bpx. okidata. com) Service Guide OKIFAX 5650 Chapter 6 Cleaning and Maintenance FCF - Facsimile Control Field Conversion Table Page: 146 This table shows all Facsimile Control Field (FCF) signals which are needed to analyze the printed out protocol dump data. Some signals have two different hexadecimal codes in accordance with the calling party or called party. Abbreviation Hex. Codes Description of Function NSF CSI DIS NSC CIG DTC NSS TSI DCS CFR MCF FTT MPS EOM EPO RTP RTN PIP PIN PRI-MPS PRI-EOM PRI-EOP DCN ECM CRP CTC CTR EOR ERR FCD 04 02 01 84 82 81 44 C4 42 C2 41 C1 21 A1 31 B1 22 A2 72 F2 71 F1 74 F4 33 B3 32 B2 35 B5 34 B4 7A FA 79 F9 7C FC 5F DF 58 D8 48 C8 23 A3 73 F3 38 B8 60 Non-Standard Facilities Called Subscriber Identification Digital Identification Signal Non-Standard Facilities Command Calling Subscriber Identification Digital Transmit Command Non-Standard Set-Up Transmitting Subscriber Identification Digital Command Signal Confirmation to Receive Message Confirmation Failure to Train Multi-Page Signal End of Message End of Procedure Retain Positive Retrain Negative Procedure Interrupt Positive Procedure Interrupt Negative Procedure Interrupt-MPS Procedure Interrupt-EOM Procedure Interrupt-EOP Disconnect Error Correction Mode Command Repeat Continue to Correct Response to Continue to Correct End of Retransmission Response to End of Retransmission Facsimile Coded Data PPS PPR RCP RNR RR 7D FD 3D BD 61 37 B7 76 F6 Partial Page Signal Partial Page Request Return to control for Partial Page Receiver not Ready Receiver Ready Copyright 2000, Oki Data, Division of OKI America, Inc. See the Oki Data Business Partner Exchange (BPX) for any updates to this material. (http://bpx. okidata. com) Service Guide OKIFAX 5650 Chapter 6 Cleaning and Maintenance 6. 14 System Reset Page: 147 Copyright 2000, Oki Data, Division of OKI America, Inc. See the Oki Data Business Partner Exchange (BPX) for any updates to this material. (http://bpx. okidata. com) Service Guide OKIFAX 5650 Chapter 6 Cleaning and Maintenance 6. 15 Service code Page: 148 1) The service code is printed on the Activity Report to document the result of each communication. 2) The activity report prints the service code "0000", when a communication terminates normally. [. . . ] See the Oki Data Business Partner Exchange (BPX) for any updates to this material. (http://bpx. okidata. com) Service Guide OKIFAX 5650 Chapter C Second Paper Tray (option) 4. Troubleshooting Page: 304 4. 1 Precautions Prior to the Troubleshooting 4. 2 Preparations for the Troubleshooting 4. 3 Troubleshooting Method 4. 3. 1 LCD Status Message List Copyright 2000, Oki Data, Division of OKI America, Inc. See the Oki Data Business Partner Exchange (BPX) for any updates to this material. [. . . ]