User manual OKI C910

[. . . ] C910 User's Guide 59102301 my. okidata. com Copyright Information Copyright © 2010 by Oki Data. All Rights Reserved C910 User's Guide P/N 59102301 Revision 1. 1 September, 2010 Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. [. . . ] Display panel messages about paper jams and relevant actions are given in this section while a list of other typical messages and suggested responses is given in "Appendix A ­ Display Panel Messages" on page 92. Paper Jams ­ Printer If a paper jam occurs, a message appears on the display panel in the printer Control Panel. You can press the Help button to display guidance on how to clear the jam. For full details of clearing jams, refer to the following paragraphs, which correspond to the paper jam messages. Open cover, paper jam, tttttt side cover Tray 1, or any one of Tray 2 to Tray 5 (if installed), can appear in place of the tttttt characters in the display panel message. In this example Tray 1 is used, the procedure being similar for all other trays. 54 ­ C910 Troubleshooting 1. Squeeze the catch (1) on Tray 1 side cover and open the cover. 1 2. Holding it by the tab (2), turn the paper guide outward. 2 3. Carefully remove the jammed paper. 55 ­ C910 Troubleshooting 4. Put the paper guide back into position and close Tray 1 side cover. Open cover, paper jam, side cover 1. If the MP Tray is open, close it so that the side cover (1) is visible. 1 2. Pull the release lever (2) and pull open the side cover. 2 56 ­ C910 Troubleshooting 3. Carefully remove the jammed paper. 4. Close the side cover. 57 ­ C910 Troubleshooting Open cover, paper jam, top cover 1. Squeeze the top cover handle (1) and open the top cover. 1 WARNING! Be careful not to touch the fuser unit which is hot after printing. 2. Squeeze the basket handle (2) and raise the drum basket. 2 58 ­ C910 Troubleshooting 3. Carefully remove any paper on the belt. 4. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. WARNING! Be careful not to touch the fuser unit which may be hot after printing. If the fuser unit is hot, wait until it cools before attempting to remove any jammed paper. Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. 4 3 59 ­ C910 Troubleshooting 5. Pull up the jam release levers (5) and remove the jammed paper. 5 6. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. 6 60 ­ C910 Troubleshooting 7. If paper is jammed near the paper exit, open the face-up stacker (7). 7 8. Open the side cover (paper exit) (8) and remove the jammed paper. 8 61 ­ C910 Troubleshooting 9. Close the side cover (paper exit) and then the face-up stacker. 10. Return the image drum basket (9) into position and check it is locked. 9 11. Close the top cover and ensure it is latched. 62 ­ C910 Troubleshooting Paper Jams ­ Duplex Unit (if installed) Check duplex unit, paper jam 1. If a Finisher unit is attached to your printer, operate the lever (1) of the Inverter unit to separate the Inverter from the printer. 1 2. Operate the duplex cover release button (2) and open the cover. 2 63 ­ C910 Troubleshooting 3. Carefully remove any jammed paper. 4. Operate the levers (3) and pull out the duplex unit. 3 3 64 ­ C910 Troubleshooting 5. Holding the front top cover by the grip (4), push it gently inwards and raise it. 4 6. Remove any jammed paper. 7. In similar manner, check for and clear any paper jammed under the rear top cover. 65 ­ C910 Troubleshooting 8. Replace the two top covers. 9. Raise the front cover of the duplex unit. 10. Push the duplex unit back into position. 66 ­ C910 Troubleshooting 11. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit. 67 ­ C910 Troubleshooting Paper Jams ­ Finisher (optional accessory) Check Finisher, paper jam/paper remains Press the Help button on the printer control panel to check the number displayed. The following paragraphs explain what to do for each of the indicated numeric codes. Numeric Codes 591, 592, 593, 599/ 643, 645 (Paper Jam Around Finisher) 1. Remove any paper at the Finisher paper exit. 68 ­ C910 Troubleshooting 2. Operate the Finisher lever (1) and move the Finisher away from the Inverter. 1 3. Open the Finisher top cover. 4. Carefully remove any jammed paper. 69 ­ C910 Troubleshooting 5. Close the Finisher top cover. 6. Move the Finisher back into position and connect it to the Inverter. 70 ­ C910 Troubleshooting Numeric Codes 594, 597, 598/ 644, 646 (Paper Jam in Finisher) 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter. 1 2. Open the Finisher front cover (2). 2 71 ­ C910 Troubleshooting 3. Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. 3 4. Remove the ejected paper. 5. Close the Finisher front cover. 72 ­ C910 Troubleshooting 6. Open the Finisher right side cover. 7. Carefully remove any jammed paper. 8. Close the Finisher right side cover. 73 ­ C910 Troubleshooting 9. Move the Finisher back into position and connect it to the Inverter. Numeric Code 590 (Paper Jam in Finisher/Punch Unit) 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter. 1 74 ­ C910 Troubleshooting 2. Move the tab (2) on the right side of the Finisher to align it with the mark (3). 3 2 3. Open the Finisher top cover. 4. Carefully remove any jammed paper. 75 ­ C910 Troubleshooting 5. Close the Finisher top cover. 6. Move the Finisher back into position and connect it to the Inverter. 76 ­ C910 Troubleshooting Check Inverter, paper jam 1. Operate the Finisher lever (1) and move the Finisher away from the Inverter. 1 2. Squeeze the recessed handle (2) and open the left side cover of the Inverter. 2 77 ­ C910 Troubleshooting 3. Carefully remove any jammed paper. 4. Close the Inverter left side cover. 5. Move the Finisher back into position and connect it to the Inverter. 78 ­ C910 Troubleshooting 6. Operate the Inverter lever (3) and separate the Inverter from the printer. 3 7. Open the right side door (4) of the Inverter. 4 79 ­ C910 Troubleshooting 8. Remove any jammed paper. 9. Close the right side door. 80 ­ C910 Troubleshooting 10. Move the Finisher and Inverter back into position and connect to the printer. Avoiding Paper Jams The following table summarizes possible causes of paper jams and suggests ways of avoiding them. Possible cause The printer is not level. Your print media is not aligned properly in the paper tray. Suggested remedy Place the printer on a steady, level surface. Use media that has been stored in appropriate temperature and humidity conditions. Adjust the paper stop and paper guides of the tray, or the manual feed guide on the MP Tray to align the media properly. 81 ­ C910 Troubleshooting Possible cause Your envelopes to be printed are not oriented properly. The media weight or type have been wrongly set. Suggested remedy Adjust the orientation as required. [. . . ] Black Setting Value 0 +1 +2 -2 -1 Description Used for fine black adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on transparencies. Decrement setting when a white horizontal dotted line or a snowy image occurs in high-coverage print portions. Used for fine color adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on transparencies. Decrement setting when a white horizontal dotted line or a snowy image occurs in high-coverage print portions. [. . . ]