User manual NOVELL ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 ADMINISTRATION

[. . . ] novdocx (en) 13 May 2009 AUTHORIZED DOCUMENTATION Administration Guide ZENworks® Handheld Management 7 SP1 IR4 June 17, 2009 Novell® www. novell. com Novell ZENworks 7 Handheld Management Administration Guide novdocx (en) 13 May 2009 Legal Notices Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. [. . . ] If you want to review the results of the query that you have defined, click Test. The result is displayed in the Test Query dialog box. Using Queries and Groups 83 novdocx (en) 13 May 2009 8 Click OK to save the query. 3. 1. 2 Using Logical Operators Logical operators in a query allow you to refine or expand the scope of the query. ZENworks Handheld Management provides the following logical operators: Table 3-1 Logical Operators provided by ZENworks Handheld Management Operator Description Example AND OR NOT Find devices that match the object criteria All Pocket PC devices AND less than 10 MB joined by the AND. Find devices that match at least one of the All Pocket PC devices OR all devices with criteria joined by the OR. All Palm OS devices and NOT with the application FileZ installed. If you insert multiple objects for querying, ZENworks Handheld Management automatically adds an AND operator between the two object statements. Understanding the Order of Operations When evaluating a query, the following order of operations is used: 1. Expressions joined by OR 3. 2 Using Groups Placing devices in groups can save you time when scheduling distributions, defining filters, and checking system status. With groups, you can use a single entity to manage multiple devices. 84 Novell ZENworks 7 Handheld Management Administration Guide novdocx (en) 13 May 2009 The following sections contain information to help you create and use groups: Section 3. 2. 1, "Creating Groups, " on page 85 Section 3. 2. 2, "Viewing the Properties of a Group, " on page 89 Section 3. 2. 3, "Changing Group Membership, " on page 91 Section 3. 2. 4, "Changing the Update Schedule of Query-Based Groups, " on page 92 Section 3. 2. 5, "Deleting a Group, " on page 93 Section 3. 2. 7, "Changing a Group's Type, " on page 95 3. 2. 1 Creating Groups You can create custom groups based on the way you manage the handheld devices in your organization. For example: Functional groups: Sales, Marketing, Development, Admin, and so forth. Think about the way you want to manage your handheld devices before you create groups. Keeping a clean and uncluttered group structure helps minimize confusion when scheduling distributions or defining filters for multiple groups. ZENworks Handheld Management provides two types of user-created groups: Static Groups: Handheld devices are assigned to the group manually by the administrator or according to the settings specified in the Handheld Import policy. Query-Based Groups: Handheld devices are automatically placed in a group by ZENworks Handheld Management because they meet criteria specified in the query (for example, operating system version, manufacturer, and so forth). Handheld devices can belong to multiple groups; they do not need to be limited to one group. The following sections contain additional information about creating and viewing groups: "Creating Static Groups" on page 85 "Creating Query-Based Groups" on page 87 Creating Static Groups Handheld devices are manually assigned to a static group by the administrator. To create a static group and assign members to it: 1 In ConsoleOne, click the container where you want to create the static group. 4 Specify a descriptive name for the group, select the Define Additional Properties check box, then click OK. 5 Select Static Group - Members Updated Manually. Using Queries and Groups 85 novdocx (en) 13 May 2009 6 Click the Members tab. 7 Click Add Select Objects to display the Select Objects dialog box. 86 Novell ZENworks 7 Handheld Management Administration Guide novdocx (en) 13 May 2009 8 Select the handheld device objects that you want to be members of this static group. You can use Shift+click or Ctrl+click to select multiple handheld device objects. (yellow folder icon) in the ZENworks Handheld Management Creating Query-Based Groups Handheld devices are automatically placed in a query-based group by ZENworks Handheld Management because they meet criteria specified in the query (for example, operating system version, manufacturer, and so forth). To create a query-based group: 1 In ConsoleOne, click the container where you want to create the query-based group. 4 Specify a descriptive name for the group, select the Define Additional Properties check box, then click OK. [. . . ] 3d Specify the desired port that you want the ZENworks Handheld Management Access Point to use for communicating with the ZENworks Handheld Management server. 3e Click OK. B. 4 Changing the Default Ports for the ZENworks Handheld Management Access Point and the Handheld Devices Communication 1 Launch cfgip. exe from zfhap directory. 2 In the Configure IP - ZENworks Handheld Management Access Point dialog box, do the following: 2a Deselect the Use Default Ports check box 2b Specify the desired TCP, SSL, HTTP, and HTTPS ports that you want the ZENworks Handheld Management Access Point to use. 164 Novell ZENworks 7 Handheld Management Administration Guide novdocx (en) 13 May 2009 2c Click OK. 3 On the Handheld device, open the ZENworks console and do the following: For PalmOS devices, click the ZENworks menu > Server, then deselect the Use Default Port check box. Specify the port that you want the device to use for connecting to the ZENworks Handheld Management Access Point or For Windows CE devices, click Configure > Use SSL, then deselect the Use Default Port check box. [. . . ]