User manual NOVELL ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 ADMINISTRATION QUICK START 10.3

[. . . ] novdocx (en) 16 April 2010 AUTHORIZED DOCUMENTATION Administration Quick Start Novell® 10. 3 March 30, 2010 ZENworks® 10 Configuration Management SP3 www. novell. com ZENworks 10 Configuration Management Administration Quick Start novdocx (en) 16 April 2010 Legal Notices Novell, Inc. , makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. , reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, Novell, Inc. , makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. , reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes. [. . . ] 2 Navigate the Servers or Workstations folder until you locate the device you want to manage. 4 In the task list located in the left navigation pane, click Remote Control Workstation or Remote Control Server to display the Remote Management dialog box. Device Management 55 novdocx (en) 16 April 2010 5 In the Remote Management dialog box, fill in the following fields: Device: Specify the name or the IP address of the device you want to remotely manage. Operation: Select the type of the remote operation (Remote Control, Remote View, or Remote Execute) you want to perform on the managed device: Authentication: Select the mode you want to use to authenticate to the managed device. The two options are: Password: Provides password-based authentication to perform a Remote Control operation. You must enter the correct password as set by the user on the managed device or as configured by the administrator in the security settings of the Remote Management policy. The password set by the user takes precedence over the password configured by the administrator. Rights: This option is available only when you select the managed device on which you want to perform the remote operation. If an administrator has already assigned Remote Management rights to you to perform the desired remote operation on the selected managed device, you automatically gain access when the session initiates. Port: Specify the port number on which the Remote Management Agent is listening. Session Mode: Select one of the following modes for the session: Collaborate: Allows you to launch a Remote Control session and a Remote View session in collaboration mode. However, you cannot first launch a Remote View session on the managed device. If you launch the Remote Control session on the managed device, then you get all the privileges of a master Remote Operator, which include: Inviting other Remote Operators to join the remote session. 56 ZENworks 10 Configuration Management Administration Quick Start novdocx (en) 16 April 2010 Delegating Remote Control rights to a Remote Operator. After the Remote Control session has been established for the managed device in the Collaborate mode, the other remote sessions on the managed device are Remote View sessions. Shared: Allows more than one Remote Operator to simultaneously control the managed device. Exclusive: Allows you to have an exclusive remote session on the managed device. No other remote session can be initiated on the managed device after a session has been launched in Exclusive mode. Session Encryption: Ensures that the remote session is secured by using SSL encryption (TLSv1 protocol). Enable Caching: Enables caching of the remote management session data to enhance performance. Enable Dynamic Bandwidth Optimization: Enables detection of the available network bandwidth and accordingly adjusts the session settings to enhance performance. Enable Logging: Logs session and debug information in the novell-zenworksvncviewer. txt file. The file is saved by default on the desktop if you launch ZENworks Control Center through Internet Explorer and in the Mozilla installed directory if you launch ZENworks Control Center through Mozilla FireFox*. Install Remote Management Viewer: Click on the Install Remote Management Viewer link to install the Remote Management Viewer. [. . . ] For example, if you are adding servers, browse for and select a server. Objects remain in the Watch List until you remove them. 6. 3 Generating Reports ZENworks Configuration Management uses ZENworks Reporting Server to generate reports for your Management Zone. To access the reports: 1 In ZENworks Control Center, click the Reports tab. System Messages and Reports 101 novdocx (en) 16 April 2010 2 In the ZENworks Reporting Server panel, click ZENworks Reporting Server InfoView to launch the ZENworks Reporting Server InfoView. The ZENworks Reporting Server InfoView page is displayed with initial view as Document List. [. . . ]