User manual NOVELL ZENWORKS 10 CONFIGURATION MANAGEMENT UPGRADE GUIDE 10.3 30-03-2010

[. . . ] novdocx (en) 7 January 2010 AUTHORIZED DOCUMENTATION Upgrade Guide Novell® 10. 3 March 30, 2010 ZENworks® 10 Configuration Management www. novell. com ZENworks 10 Configuration Management Upgrade Guide novdocx (en) 7 January 2010 Legal Notices Novell, Inc. , makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. , reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Further, Novell, Inc. , makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. , reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes. [. . . ] To view the log information, go to %ZENWORKS_HOME%\logs\pmrboepostuninstall. log. On Linux: Do the following: 1. Stop the BusinessObjects Enterprise services by running the following command: /etc/init. d/BobjEnterprise115 stop 3. Uninstall the BusinessObjects Enterprise Server by running the following command: /opt/novell/zenworks/share/boe/bobje/uninstallBOBJE. sh 4. (Conditional) Do not run the pmrboecleanup. bat or pmrboecleanup. sh file bundled with Update for ZENworks Configuration Management (10. 1. 1) on the Primary Server that has the Reporting Server installed. If you run the file, the Reporting Server is removed from the Primary Server. To resolve this issue, upgrade 16 ZENworks 10 Configuration Management Upgrade Guide novdocx (en) 7 January 2010 to Update for ZENworks Configuration Management (10. 1. 2). The Reporting Server is not removed from the Primary Server when you subsequently run the pmrboecleanup. bat or pmrboecleanup. sh file. To view the log information, go to /var/opt/novell/log/zenworks/ pmrboepostuninstall. log. 2. 1. 2 Installing ZENworks Reporting Server Install ZENworks Reporting Server either on the same Primary Server from which you have uninstalled the BusinessObjects Enterprise Server, or on a different server. For more information on installing the Reporting Server, see the ZENworks 10 Configuration Management Reporting Server Installation Guide. 2. 2 Upgrading to ZENworks Configuration Management 10. 3 1 Make sure that you have completed the steps in Section 2. 1, "Pre-Upgrade Tasks for BusinessObjects Enterprise Server, " on page 15. 2 Use System Update to upgrade ZENworks Servers and managed devices from ZENworks Configuration Management 10. 0. x to 10. 0. 3. For more information about System Update, see "ZENworks System Updates" in the ZENworks 10 Configuration Management System Administration Reference. 3 Use the ZENworks 10. 1 installation media to upgrade all Primary Servers from 10. 0. 3 to 10. 1. 0. For more information on how to install ZENworks 10 Configuration Management SP1 (10. 1. 0), see the Novell ZENworks 10 Configuration Management SP1 Installation Guide (http://www. novell. com/documentation/zcm10/pdfdoc/zcm101. zip). 4 Use System Update to upgrade the 10. 0. 3 managed devices to Update for ZENworks 10 Configuration Management SP1 (10. 1. 0). For more information about System Update, see "ZENworks System Updates" in the ZENworks 10 Configuration Management System Administration Reference. 5 Use System Update to update 10. 1. x Primary Servers and managed devices to 10. 2. The ZENworks 10 Configuration Management SP2 (10. 2) update is cumulative, meaning that you can upgrade Primary Servers and managed devices directly to version 10. 2 from the following versions: ZENworks 10 Configuration Management SP1 (10. 1. 0) Update for ZENworks 10 Configuration Management (10. 1. 1) Update for ZENworks 10 Configuration Management (10. 1. 1c) Update for ZENworks 10 Configuration Management (10. 1. 2a) Update for ZENworks 10 Configuration Management (10. 1. 3) IMPORTANT: Before applying version 10. 2, you should remove the earlier updates for ZENworks 10 Configuration Management from ZENworks Control Center. Upgrading from ZENworks Configuration Management 10. 0. x to SP3 (10. 3) 17 novdocx (en) 7 January 2010 To upgrade to 10. 2: 5a (Conditional) Update the Primary Server hosting the ZENworks internal database from 10. 1. x to 10. 2. 5b Update all other Primary Servers in the Management Zone from 10. 1. x to 10. 2 (order does not matter). For more information about System Update, see "ZENworks System Updates" in the ZENworks 10 Configuration Management System Administration Reference. 6 Use System Update to upgrade ZENworks Servers and managed devices from ZENworks Configuration Management 10. 2. x to 10. 3. The ZENworks 10 Configuration Management SP3 (10. 3) update is cumulative, meaning that you can upgrade Primary Servers and managed devices directly to version 10. 3 from the following versions: ZENworks 10 Configuration Management SP2 (10. 2) Update for ZENworks 10 Configuration Management (10. 2. 1) Update for ZENworks 10 Configuration Management (10. 2. 2) IMPORTANT: Before applying version 10. 3, you should remove the earlier updates for ZENworks 10 Configuration Management from ZENworks Control Center. To upgrade to 10. 3: 6a (Conditional) Update the Primary Server hosting the ZENworks internal database from 10. 2 to 10. 3. [. . . ] To upgrade the ZENworks 10 Configuration Management SP2 (10. 2) Satellites to ZENworks 10 Configuration Management SP3 (10. 3), perform Step 1 on page 25. 4. 2 Post-Upgrade Tasks Section 4. 2. 1, "Upgrading ZENworks Reporting Server, " on page 26 Section 4. 2. 2, "Reinstalling the Novell File Upload Extension, " on page 27 Section 4. 2. 3, "Uploading WAIK, " on page 27 Section 4. 2. 4, "Installing Sysinfo, " on page 27 Section 4. 2. 5, "Rebuilding the Embedded or External Sybase Database, " on page 28 Section 4. 2. 6, "Redefining Additional LDAP Servers for a ZENworks Server, " on page 28 4. 2. 1 Upgrading ZENworks Reporting Server If you have ZENworks Reporting Server installed on ZENworks 10 Configuration Management (10. 2) Primary Server, then upgrading the Primary Server to ZENworks 10 Configuration Management SP3 (10. 3) automatically upgrades ZENworks Reporting Server. However, if you have ZENworks Reporting Server that was installed on ZENworks 10 Configuration Management (10. 1) on your Primary Server, you need to uninstall it, then install a new instance of ZENworks Reporting Server either on the same Primary Server, or on a different server. "Installing ZENworks Reporting Server on the Same Primary Server" on page 26 "Installing ZENworks Reporting Server on a Different Server" on page 26 Installing ZENworks Reporting Server on the Same Primary Server 1 Uninstall the existing instance of ZENworks Reporting Server. For more information on how to uninstall ZENworks Reporting Server, see "Uninstalling ZENworks Reporting Server" in the ZENworks 10 Configuration Management Reporting Server Installation Guide. [. . . ]