User manual NETGEAR WIRELESS ADSL MODEM ROUTER

[. . . ] 4500 Great America Parkway Santa Clara, CA 95054 USA 208-10033-01 2006-2 © 2006 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. [. . . ] After each problem description, instructions are provided to help you diagnose and solve the problem. · I cannot access the router's configuration with my browser. Go to "Troubleshooting the Web Configuration Interface" on page 2-3. · I have configured the router but I can't access the Internet. Go to "Restoring the Default Configuration and Password" on page 2-9. Basic Functioning After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on (see "The Router's Front Panel" on page 1-2 for an illustration and explanation of the LEDs). Verify that the Test LED lights within a few seconds, indicating that the self-test procedure is running. The Test LED is not lit. Troubleshooting v1. 1, 2006-2 2-1 Wireless ADSL Modem Router Setup Manual b. If a port's LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port's LED is green. If any of these conditions does not occur, refer to the appropriate following section. Power LED Not On If the Power and other LEDs are off when your router is turned on: · · Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet. Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Test LED Never Turns On or Test LED Stays On When the router is turned on, the Test LED turns on for about 10 seconds and then turns off. If the Test LED does not turn on, or if it stays on, there is a fault within the router. If you experience problems with the Test LED: · Cycle the power to see if the router recovers and the LED blinks for the correct amount of time. If all LEDs including the Test LED are still on one minute after power up: · · Cycle the power to see if the router recovers. This procedure is explained in "Using the Reset Button" on page 2-9. If the error persists, you might have a hardware problem and should contact technical support. 2-2 v1. 1, 2006-2 Troubleshooting Wireless ADSL Modem Router Setup Manual LAN or ADSL Internet Port LEDs Not On If either the LAN LEDs or ADSL Internet LED do not light when the Ethernet connection is made, check the following: · · · Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. Make sure that power is turned on to the connected hub or workstation. Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless ADSL modem router. Troubleshooting the Web Configuration Interface If you are unable to access the router's Web Configuration interface from a computer on your local network, check the following: · · If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. Make sure your computer's IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer's address should be in the range of 192. 168. 0. 2 to 192. 168. 0. 254. Refer to "Preparing a Computer for Network Access" to find your computer's IP address. Note: If your computer's IP address is shown as 169. 254. x. x: Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. If your IP address is in this range, check the connection from the computer to the router and reboot your computer. [. . . ] Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the wireless ADSL modem router's configuration, reboot your computer and verify the DNS address as described in "Preparing a Computer for Network Access". Alternatively, you can configure your computer manually with DNS addresses, as explained in your operating system documentation. · Your computer may not have the wireless ADSL modem router configured as its TCP/IP default gateway. [. . . ]