User manual NETGEAR WGM511

[. . . ] User Manual for the NETGEAR Pre-N Wireless PC Card WGM511 NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10068-01 Version 1. 0 December 2004 December 2004 Technical Support Please refer to the support information card that shipped with your product. By registering your product at http://www. netgear. com/register, we can provide you with faster expert technical support and timely notices of product and software upgrades. E-mail: support@netgear. com Web site: http://www. netgear. com Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. [. . . ] After each problem description, instructions are given to help you diagnose and solve the problem. Also, for problems with accessing network resources, the Windows software might not be installed and configured properly on your computers. Please refer to Appendix C, "Preparing Your PCs for Network Access". Troubleshooting Basic Tips If you have problems connected to your wireless network, try the tips below. Table 6-1. Symptom The PC Card LEDs are not lit. Troubleshooting Tips Cause The WGM511 is not inserted into the slot properly or the WGM511 software is not loaded. Check the Windows device manager to see if the PC Card is recognized and enabled. Try to install the WGM511 in a different slot on your system if one is available. Or, the access point and the PC card are not configured with the same wireless parameters. Check the SSID and WEP settings. The Act LED blinks The WGM511 is attempting to and the WGM511 connect to an access point, cannot connect to an but cannot connect. I can connect to an access point, but I cannot connect to other computers on the network or the Internet. This could be a physical layer Check to make sure that the access point is problem or a network physically connected to the Ethernet network. Make sure that the IP addresses and the Windows networking parameters are all configured correctly. Restart the cable or DSL modem, router, access point, and notebook PC. Troubleshooting December 2004 6-1 User Manual for the NETGEAR Pre-N Wireless PC Card WGM511 Note: As of the date of publication of this manual, the Windows XP HotFix #Q815485 can prevent wireless adapters from connecting to the Internet and prevent wireless adapters from reloading a working configuration after a restart of the computer. To see if HotFix #Q815485 is installed, look in Add Remove Programs from the Windows Control Panel. Future updates to the Windows XP operating systems may correct this problem. Frequently Asked Questions Use the information below to solve common problems you may encounter. Also, please refer to the knowledge base on the NETGEAR Web site at http://www. netgear. com/support/main. asp. Why do I see no more than 54 Mbps on the Configuration Utility status line?If you connect to a WGM124 router with Airgo's True MIMO technology, then you will see network speeds up to 108 Mbps. If you are connecting to an 802. 11b network, the maximum 802. 11b speed is 11 Mbps. The WGM511 Smart Configuration Utility keeps asking me to save my settings This is because you have made changes to the settings and the utility is offering you the chance to save the changes. If you want to avoid these Profile setting prompts, simply click Apply before you close the utility program. Ad hoc mode is not working correctly You need to click the Initiate Ad Hoc button on the Settings screen before you click Apply. Note: Be sure all computers in your Ad Hoc network are configured with static IP addresses in the same subnet. 6-2 December 2004 Troubleshooting User Manual for the NETGEAR Pre-N Wireless PC Card WGM511 How to know if the WGM511 card has received a valid IP address The easiest way is find out if the WGM511card has received a valid IP address from the Wireless Router/AP is to open up the WGM511 utility program and check the IP address in the About page. How to use XP's own Wireless configuration utility The NETGEAR WGM511 software is designed so that the user will be asked to choose one of the utility programs during initial software installation. Be sure the WGM511 is connected to the PC and follow these instructions to change your selection. [. . . ] Provides for communication between stations of a network where each station is given a name. These names are alphanumeric names, up to 16 characters in length. Network Address Translation NAT. A technique by which several hosts share a single IP address for access to the Internet. NIC Network Interface Card. An adapter in a computer which provides connectivity to a network. Glossary December 2004 3 User Manual for the NETGEAR Pre-N Wireless PC Card WGM511 packet A block of information sent over a network. [. . . ]