User manual NEC POWERMATE ENTERPRISE NETPC SERVICE MANUAL

[. . . ] PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. NECCSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others. The NECCSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control. [. . . ] The utility asks for a confirmation that you want to load the new flash into memory. Then, use the copy of the Setup selections you made at the beginning of this procedure to set the parameters. LANDESK CLIENT MANAGER LANDesk® Client Manager (LDCM) is a software program available on the NEC Select Install CD. LDCM uses the Desktop Management Interface (DMI) standard to manage components (network interface cards, memory, software applications) within a Client (local) or remote (workstation) PC system. It provides features for managing the resources of a local PC and can be used by system administrators to manage groups of computer systems. See "NEC Select Install CD" for instructions on installing LANDesk Client Manager on the NetPC hard disk. With Client Manager you can perform the following tasks: T review system inventory of workstation hardware and software components T view DMI-compliant component information T troubleshoot T receive notice of system events (for example, if the system is running low on memory, you are notified of the potential problem) 2-26 Technical Information T detect changes to CPU, memory, and hard disk characteristics and alert you to these changes T transfer files to and from client workstations T remotely reboot client workstations. There are two main components of Client Manager: PC Health Indicator and Inventory. PC Health Indicator PC health indicator consists of three parts: T Workstation management T PC Health meter T PC Health description. Workstation Management Client Manager sets up a connection to all the workstations running on the network to allow the administrator to monitor the functions of each workstation. The monitoring is in real time so that if an unhealthy workstation is fixed, you can refresh the screen to view the new correct PC health. You can also set the monitor to report only unhealthy workstations. PC Health Meter The PC Health meter is a traffic signal that provides a visual indicator of workstation health. T A red light indicates that a critical system event has occurred. You are required to fix the problem immediately. T A yellow light or noncritical system event requires that you monitor the situation. It may be a problem that could get worse and become a critical event. T A green light indicates everything is working fine with the system. PC Health Description The description of PC health is determined by monitoring various system components for threshold levels. Some of the components that are monitored include: T drive space T prediction of hard drive failure with automatic data backup (see "NEC Auto Backup Utility for further information) T free virtual memory Technical Information 2-27 T T T T T temperatures power supplies chassis opened non-critical boot failure boot virus detection. Once a threshold level has been passed on a workstation, you can request notification of the problem and have it written into a log file. Inventory Client Manager Inventory views the hardware and software components of the workstation. The inventory consists of the following categories: T T T T T T T T T T T T T T workstation summary basic hardware drives memory audio keyboard/mouse video system resources I/O ports operating system network applications system files user information. You can also view the current system configuration, edit user information, and create or restore file snapshots. 2-28 Technical Information DMI The Desktop Management Interface (DMI) is the industry-standard used to manage system components on the computer. The PowerMate NetPC uses this standard along with LANDesk Client Manager to ensure interoperability among different vendor's computers. Examples of system components are network interface cards and software applications. System components provide a Management Information Format (MIF) file to be DMIcompliant. The information file describes component attributes that can be managed. Client Manager can be used to "get" attribute information on system components. More information on DMI is available on the World Wide Web at http://www. dmtf. org. Monitoring Capabilities The PowerMate NetPC computer has a chip (NEC MagicEyeTM technology) mounted on the system board that supports many new and advanced real-time monitoring capabilities used by DMI. This chip provides the following features: T an integrated temperature sensor with configurable interrupt generation based on upper and lower temperature limits T a power supply monitor with configurable interrupt generation based on upper and lower voltage limits T chassis intrusion detection with interrupt generation capabilities. To take advantage of these features, DMI has expanded its interface in the following areas: T Interrupts can be enabled or disabled. T High and low limits can be set and are displayed for temperature and power supply voltages. T Current readings are displayed for temperature, power supply voltages, and chassis state. T Interrupts can be detected when "out of range" conditions occur. User prompts are displayed to alert the user to a potentially harmful condition. Technical Information 2-29 NEC AUTO BACKUP UTILITY The NEC Auto Backup utility is a data management and backup program that operates in conjunction with LANDesk's DMI and the Self-Monitoring Analysis and Reporting Technology (S. M. A. R. T) Hard Drive instrumentation. drive identifies a potential problem, the NEC Auto Backup utility automatically invokes the Cheyenne Backup program and backs up the entire file system to a user-selected backup device, such as a Zip drive, network drive, or tape. NEC Auto Backup can also do regularly-scheduled backups and scan files for viruses during a backup operation. [. . . ] Cet appareil numérique de la classe B est conforme àu Règlement sur le brouillage radioélectrique, C. R. C. , ch. 1374. Canadian Department of Communications Modem Connection Requirements NOTE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. [. . . ]