User manual NEC ELITEMAIL CTI

[. . . ] If you call a subscriber's extension and the call is unanswered, your call is automatically routed to the subscriber's mailbox, where you can leave a message. If your telephone system uses identified subscriber messaging, the system automatically tags a message from your assigned extension with your name. If your telephone system does not use identified subscriber messaging or you are calling from another subscriber's extension, you need to identify yourself as a subscriber by entering your personal ID and security code. DIRECTORY ASSISTANCE Your system may use automatic directory assistance, numeric directory assistance, or both, to help callers find subscribers' extension numbers. Callers with letters on their telephones ca nuse automatic directory assistance, which identifies subscribers by their last names. [. . . ] Please leave a message. " BUSY GREETING The busy greeting plays when your extension is busy. Please leave a message. " For callers to hear your busy greeting, you must activate it. If you do not want to use a separate busygreeting, then record a standard greeting for all situations when you are unavailable. Please leave a message. " , This feature may not be available at your site. ALTERNATE GREETING The alternate greeting plays for special occasions, such as a vacation. I am out of the office today and will return tomorrow. " When your alternate greeting is active, the system plays it instead of any of your other greetings. SYSTEM-GENERATED GREETINGS If you do not record greetings in your own voice, the system plays greetings that include your recorded name or your extension. For example: For a standard greeting, "Pat Green is not available right now. " For a busy greeting, "Extension 1 2 3 is busy. " For an alternate greeting, "Pat Green is out today. " To switch between your standard and alternate greeting 1. Enter 7 4 5 to switch to your other greeting (standard or alternate). , 7 K K K To rerecord your standard, alternate, or busy greeting 1. Enter 1 for Yes, 2 for No. Your security code prevents others from using your personal ID to listen to your messages. If you forget your security code, call your system manager. To change your security code 1. Enter 1 for Yes, 2 for No. When you change your mailbox security code, update your TeLANophyTM security code in your user profile. 8 , 3. Enter H H H Changing Your Security Code Changing Call Transfer Options The voice messaging transfers calls to your extension as a receptionist would. When you are unavailable or on another call, the system takes a message for you. If you will be away for a while, you can turn off call transfer. , Your system manager can use a variety of call transfer options that control how calls are transferred to you. Depending on these options, you may hear one or more of the following prompts when you answer a call: A beep indicates the call is from a number outside the system, not an internal extension. "Call for <your name>. " This response is used if you share an extension with another person. "Call from <caller's name>. " This response means the call is from a subscriber on an internal extension. Turn on call transfer before transferring your calls to a different telephone number. You can enter up to nine digits for the new telephone number. To turn call transfer on or off 1. Enter 1 for Yes, 2 for No. To change the number to which calls are transferred 1. 3. , 9 K K K K K "Call from <caller's name spoken by the caller>. " This response means that the call is from a number outside the system, or from an internal extension that is not identified as a subscriber. Entering a pager number may require special dialing characters that are unavailable on a telephone (for example, a semicolon that represents a 3-second pause). Use the form below to plan your telephone numbers and schedules for message delivery. Enter # to insert a 1-second pause where you want the system to pause between digits dialed. Fill in your message delivery numbers and schedule. (Number) WORK PHONE (OR EXTENSION) HOME PHONE PAGER PHONE SPARE PHONE FAX PHONE FROM FROM FROM FROM FROM (Time) TO TO TO TO TO (End Time) SM TWTFS SM TWTFS SM TWTFS SM TWTFS SM TWTFS To change message delivery 1. [. . . ] The system also saves your message as old when you enter 3 5 to check the next message. Task Reply Check the next message Delete Archive Hear when the message was sent Redirect Save as new (new messages only) Repeat the message Exit quickly Quick message action * #3 03 93 83 73 63 53 43 51 K K Shortcuts Use shortcuts to accelerate your responses to the system. VOICE MESSAGING Enter your personal ID and security code (if required), then enter the following shortcuts to do these tasks. Task Check new messages Leave a message Review old messages Change setup options Switch personal greetings Change your standard greeting Change your alternate greeting Change your busy greeting Shortcut Task Change your security code Turn call transfer off Turn call transfer on Change the telephone number for call transfer Turn call screening options off Add a message group Edit a message group List your message groups Change your recorded name Shortcut FAX PACKAGE * Enter you personal ID and security code (if required), then enter the following shortcuts to do these tasks. Task Edit your fax greeting Change your fax delivery Deliver all faxes Fax a particular e-mail message, appointment, or task , This feature may not be available at your site. Shortcut 577 657 557 457 51467 41467 1467 2467 477 73 54 8567 947 61 847 747 647 547 7 6 5 4 Managing Your Voice Messages with Softkeys xo bl ia m eci ov o t ll ac d ne S ll ac t pe cc A TCE JER TPE CCA r eb mu n en oh p wen o t xa f re vi le D une m su oi ve rp w ei V sn oi tp o er om w ei V e ga ss em f o eta d dn a em it r ae H e ga ss em y al pe R un em n ia M we iv ro e ga ss em t xe N e ga sse m ot y lp er d ne S e ga ss em t ce ri de R y al p d na s dn oc es ru of d ra wr of t sa F eg as sem g ni ya lp e mu se R eg ass em g ni ya lp p ot S ya lp d na s dno ce s ru of d ni we R e ga ss em e te le D eg as se m ev ih cr A *VILED KCAB EROM EMIT YALPR TXEN YLPER RIDER DWFF EMUSER ESUAP WER LED VHCRA Press 1 for Yes or 2 for No. Listen to the instructions. Press the Softkey under the option you want. s noi tp o er om w ei V y re vi le d e ga ss em t ne gr U gn id ro ce r e sa re d na p ot S gn id ro ce r we n n ig eb d na p ot S g ni dr oc er ev as d na p ot S gni dr oc er e mu se R gn id ro ce r es ua P EROM GRU ESARE CERER DNE EMUSER ESUAP r eb mu n en oh p we n o t xa f re vi le D * V I L E D un em su oi ve rp w ei V KCAB s noi tp o er om w ei V EROM e ga ss em f o et ad dn a em it r ae H EMIT e ga ss em w en sa e ga ss em e va S WEN e ga ss em y al pe R Y A L P R un em n ia M we iv ro e ga ss em t xe N TXEN e ga ss em ot y lp er d ne S Y L P E R ega ss em t ce ri de R R I D E R y al p d na s dn oc es r uof d ra wr of t sa F DWFF eg as se m g ni ya lp e mu se R E M U S E R eg as sem g ni ya lp p ot S E S U A P ya lp d na s dn oce s ru of d ni we R WER e ga ss em e te le D LED eg as se m ev ih cr A V H C R A *This option may not be available. [. . . ]