User manual NEC ELECTRA ELITE

[. . . ] E lectra Elite Multiline Te l e p h o n e U s e r G u i d e El e c t r a 1 E l i t e Te l e p h o n e s 9 6 1 9 7 6 10 2 5 3 4 8 Button Non Display 9 1 7 6 10 11 2 5 3 4 16 Button Display 9 1 2 6 10 11 2 5 3 4 10 8 3 4 5 8 Button Display 9 1 6 32 Button Non Display with 16 DSS/BLF One Touch Keys 9 1 2 7 6 10 2 5 3 16 Button Non Display 4 10 11 8 5 4 32 Button Display with 16 DSS/BLF One Touch Keys 3 1. Softkeys Ta b l e of Contents PA G E S 2 & 3 General Information Answering Calls Placing Calls PA G E S 4 & 5 Placing Calls (Continued) Microphone Control Speakerphone Calls Group Listening PA G E S 6 & 7 Holding Calls Transferring Calls Conference Conference Bridge Call Park - System Station Busy/No Answer Options PA G E S 8 & 9 Station Busy/No Answer Options (Continued) CO/PBX Dialing Options PA G E S 1 0 & 1 1 CO/PBX Dialing Options (Continued) Call Pickup Paging Background Music Call Forwarding PA G E S 1 2 & 1 3 Call Forwarding (Continued) Customized Message Set Relocation Station Outgoing Lockout Account Code Entry PA G E S 1 4 & 1 5 Account Code Forced/Verified DISA Password ACD/UCD Volume Control Programming CHARACTER ENTRY CODES AND QUICK R E F E R E N C E GUIDE Ge n e r a l Information The following should be considered when reviewing this User Guide: ® All operational instructions assume Prime Line Pickup is assigned to intercom dial tone, Ringing Line Preference is assigned to all telephones, a Line and Second Incoming Extension key has been assigned to all multiline telephones and only a single tenant has been assigned in the system. ® All access codes listed are standard; some may vary based on system assignment. ® Telephones equipped with displays will provide useful call processing information such as digits dialed, recall indications, feature confirmation, etc. L E D I N D I C AT I O N S FUNCTION CO LINE KEYS: Incoming Call Held Call - Your Telephone Held Call - Other Telephone Call in Progress Your Telephone Other Telephone Hold Recall LARGE LED: Incoming CO/PBX, DIT or ANA Call Incoming Intercom, TIE Line or DID Call Message from Attendant Voice Mail Message Feature KEY: DND Set Call Forward Set Callback Request ICM LED: Incoming Call Call in Progress Held Call LAMP STATUS Rapid Flashing Red Slow Flashing Green Slow Flashing Red Steady Green Steady Red Intermittent Flashing Green Rapid Flashing Green Rapid Flashing Red Slow Flashing Green Slow Flashing Red Intermittent Flashing Red Intermittent Flashing Red Slow Flashing Red Flashing Red Steady Red Flashing Red Conf LED 2 An s w e r i n g RINGING CALLS ® Lift handset. [. . . ] ® Replace handset. Receive display and/or Feature LED message indication: ® Lift handset. ® Repeat above procedure to respond to additional messages. NOTE: Callback messages are automatically cancelled once the originating station is called. TONE OVERRIDE SET ANSWER When calling a busy multiline telephone: ® Dial Tone Override code * to send tone. ® Wait for signalled party to answer. With a call in progress: ® Receive tone override signal. * ® Press Hold. ® Converse with second party. * If handsfree, a visual indication only (*) will be provided on the telephone's display. NOTE: An Override Tone will be sent each time * is pressed. STEP CALL When calling a busy telephone: ® Dial 2 to advance to the next station number in that 10's group. VOICE OVER ORIGINATE WHISPER PAGE When calling a busy telephone: ® Dial Voice Over code 6. ® Announce message. ANSWER With a call in progress: ® Receive Voice Over announcement. ® Converse with Voice Over originator while monitoring first call. ® Converse with first caller while monitoring Voice Over originator. With a call in progress: ® Receive Voice Over announcement. ® Press Answer key to alternate between parties. NOTE: The Whisper Page Access Code may be assigned to a Feature Access key or One Touch key. 8 CO / P B X SAVE Dialing Options S AV E & R E P E AT REPEAT With an originating outside call in progress: ® Press Feature. ® Dial #; call is placed. S T O R E & R E P E AT STORE REPEAT With an outside call in progress: ® Press Feature. 5* 5# Ba c k g r o u n d SET/CANCEL Music ® Press Feature. ® Dial BGM On/Off code 26. NOTE: A BGM key may be assigned in system programming to set/cancel the Background Music feature. Ca l l SET Forwarding ALL CALLS (CF/A)/ DO NOT DISTURB (DND) CANCEL ® Press Feature. ® Call Forward All: Dial destination station number or voice mail or trunk access code and outside number and press Feature. ® Press Feature. ® Press Feature. NOTE 1: The Feature LED will flash intermittently when your telephone is in Call Forward/DND. NOTE 2: While set, Call Forward All will override Call Forward Busy/No Answer setting. NOTE 3: If Call Forward All and Do Not Disturb are both set, the feature set last is activated. NOTE 4: A CFA/DND key may be assigned in system programming to set/cancel this feature. A lit LED indicates that Call Forward All/Do Not Disturb is set. 11 C A L L F O R WA R D B U S Y / N O A N S W E R ( B / N A ) SET CANCEL ® Press Speaker. ® Dial destination station number or voice mail or trunk access code and outside number. ® Press Speaker. NOTE 1: The Feature LED will flash intermittently when your telephone is in Call Forward. NOTE 2: While set, Call Forward All will override Call Forward Busy/No Answer setting. NOTE 3: A CF B/NA key may be assigned in system programming to set/cancel this feature. [. . . ] ® Replace handset. NOTE 1: Press w or v during audible telephone activity to adjust handset or speaker volume. ® Press Speaker. ® Press Speaker. NOTE 2: When the telephone is idle, w or v is used to adjust display contrast. Pr o g r a m m i n g R E S E T T I N G F E AT U R E L E D ® Press Feature. ® Press Feature. NOTE: Resetting the Feature LED will cancel Call Forward All Calls, Do Not Disturb and Callback Request settings. 15 S TA T I O N S P E E D D I A L ­ D I A L A C C E S S ® ® ® ® ® ® ® Press Feature. [. . . ]