User manual NEC DTERMSP30

[. . . ] LIABILITY DISCLAIMER NEC Corporation reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval from NEC Corporation. Copyright 2004 NEC Corporation Printed in Japan i How to Use Online Help How to Use Online Help How to Open There are two ways to open Online Help. How to Close 1 Click on the upper right corner on Help screen. Click Open from Start Menu 1 Click in the following order: [Start] [Program] [DtermSP30] [DtermSP30 Online Help] Now, Help screen is closed. How to Operate You can see Help screen just like help screens on other applications. Click Click Now, Help Screen is opened. No. (1) Item Non-display/ display Back Forward Home Print FAQ Glossary Explanation Hides `Contents/Keywords/ Lookup' column. [. . . ] For details, contact your system administrator. Updating Other Person's Status Confirming Other Person's Status 1 Put the cursor on Member Button for more than 2 seconds. Or, click Member 01/02 Button. Then, the presence display of all the registered persons is updated to the latest status. When Member 01/02 displays remains, unless the procedure of Step 1 is not followed, what is displayed will not be changed though other person's status is changed. 1 Click (Member 01 Button) or (Member 02 Button). Line Key Display switches to Member 01 or Member 02 displays. Member 01/02 displays is used when you have registered the other person's number to whom you often make a call or send a short message to make a one-touch operation. There are two panels of Member 01 and Member 02 and each panel can register up to 11 numbers (in total, 22 numbers). For details, refer to "Registering Member". 2 Confirm other person's status. Meanings of each sign are as follows: Sign Meaning When the other person is `present' When the other person is `busy' When the other person is `away' 2 Confirm other person's status. Meanings of each sign are as follows: Sign Meaning When the other person is `present' When the other person is `busy' When the other person is `away' When `the PC is turned off or Softphone is not started (logged out)' When you put a cursor on the button of this sign, the reason of the person's absence is popped up. No Sign When the reason is `unknown' When the other person is using a telephone other than Softphone or network trouble occurs, no sign is displayed. 52 How to Use Status Display You want to make a call from Member 01/02 Displays: Refer to "Making a call from Member 01/02 Displays". 3 Click [Setting]. `Member Setting' screen is displayed. You want to send a short message from Member 01/02 Displays: Refer to "Using Member 01/02 Displays". 4 Registering Member Register the person you want to display on Member 01/ 02 displays. You can change or cancel later what you have registered. Entering the extension number and the name of the person you want to register. Number of settable characters · Number: Up to 24 one-byte characters · Name: Up to 50 one-byte characters (up to 25 doublebyte characters) · Popup: Up to 100 one-byte characters (up to 50 double-byte characters) Registering You can register a person to whom you often make a call or send a short message on Member 01/02 displays. You can register up to 11 persons to Member 01 and to Member 02 respectively (in total, up to 22 persons). 1 Click (Member 01 Button) or (Member 02 Button). You can omit the name and the popup. When it is omitted, automatic registration is made as follows: (a) When the name and the popup are omitted (only the number is entered): · Name: the entered number is automatically set. (b) When the popup is omitted (the number and the names are entered): · Popup: the name (number) is set. For example, when number 1234 and the name Jane are entered, automatic setting is made as follows: Popup: Jane (1234) (c) When the name is omitted (the number and the popup are entered): · Name: the entered number is automatically set. Information Window switches to Member 01 or Member 02 displays. 2 Right-click Member Button not registered. The following menu is displayed. 5 Click . Now, the registration is made. 53 How to Use Status Display Changing You can change the registered names and extension numbers. Moving You can move Member Button within the same Member Display. 1 Click (Member 01 Button) or (Member 02 Button). 1 Click (Member 01 Button) or (Member 02 Button). Information Window switches to Member 01 or Member 02 displays. Information Window switches to Member 01 or Member 02 displays. 2 Right-click Member Button you want to change. The following menu is displayed. 2 Drag & drop Member Button you want to move to the button you want. 3 Click [Setting]. `Member Setting' screen is displayed. Now, moving is done. When you move another Member Button to the registered Member Button, the registered content is overwritten. 4 5 Change the registered content. Click . Now, change is made. 54 How to Use Status Display Copying Ex. If you want to copy Member Button on Member 01 display to Member 02 display. 4 (Member 01 Button) or Click (Member 02 Button). Information Window switches to Member 02 display. 1 Click (Member 02 Button). Information Window switches to Member 01 or Member 02 displays. 5 Select Member Button in the copying destination and right-click. The following menu is displayed. 2 Select Member Button you want to copy and right-click. The following menu is displayed. < When paste up the button with which another member is registered > < When paste up a non-registered button > 6 3 Click [Copy]. Click [Paste]. Now, copying is made. When you have same more than one buttons, organize the buttons by deleting the unnecessary buttons in the place where they are copied. 55 How to Use Status Display Deleting You can delete the registered person from Member 01/ 02 displays. Informing You are Away (optional) 1 Click (Member 01 Button) or (Member 02 Button). Information Window switches to Member 01 or Member 02 displays. You can make (Away) sign displayed on the other person's Member 01/02 displays when you want to inform that you will be back soon. This setting is available only when you use an optional presence server. Setting 1 Click (Presence Button). The button blinks in blue and the LCD gets dark. Now, `Away' is set. Deleting 2 Right-click Member Button you want to delete. The following menu is displayed. 1 Click (Presence Button). The button goes out and LCD returns to its original brightness. Now, `Away' setting is deleted. 3 Click [Delete]. Now, deletion is made. 56 How to Use Short Message How to Use Short Message You can send a short message to the person running Softphone. When you receive a short message, you can confirm the contents on `Short message log' screen and return the message to the sender. This section describes how to send and receive a short message and how to register Message Template you often use. A short message can be sent or received only among the users logged in to the same PBX. Other person's status shown on Member 01 or Member 02 displays is displayed only when the optional presence server function is used. For details, contact your system administrator. 2 Right-click the person you want to send a short message. The following menu is displayed. Sending There are two ways to send a short message. 3 Click [Short Message]. The following screen is displayed. You cannot send a short message if the person you are sending a message is as follows: - Person who hasn't started Softphone - Person using a telephone other than Softphone Using Member 01/02 Displays 1 Click (Member 01 Button) or (Member 02 Button). 4 Enter a message. Enter a message in the message entering area. Information Window switches to Member 01 or Member 02 displays. 5 Click . The following dialog is displayed. 57 How to Use Short Message Now, a short message is sent to the other person. The sent message is displayed in the list display on `Short message log' screen with ([Already sent] icon). Name 4 5 6 7 8 9 Name Content Text displaying area Meaning Displays the name of a person who received or sent a message Displays the received or sent contents (text) Displays the contents (text) of the message selected on the list. When `Message transmission failure!' dialog is displayed: A short message failed to be sent to the other person due to network congestion and other reasons. Retry the procedure from the beginning. Date & time Displays the date & time of the message selected on the list Number Name Displays the number of the message selected on the list Displays the name of the message selected on the list Using `Short message log' Screen 2 Click . 1 The following screen is displayed. Click (Short Message Button). 1 3 4 5 `Short message log' screen is displayed. 1 2 3 4 5 6 2 7 8 9 < Meaning of Each Item on `Short message send' Screen > Name 1 Meaning < Meanings of Each Item on `Short message log' Screen > Name 1 Kind To enter the number of the person Sending you want to send a message destination entering box Sending To enter the message you want to message send entering box List of Mes- To register sentences you often sage Temuse plate To message to be sent To Message Template list To insert a selected Message Template into a message to be sent To register the selected character string in sending message entering box to Message Template list 2 Meaning Kinds of the receiving and sending results are indicated in the following signs. : Already sent : Received message (not opened) : Received message (opened) : Error 3 4 5 2 3 Date & time Displays the date & time when a message is received/sent Number Displays the phone number of a person who received or sent a message 58 How to Use Short Message 3 Enter the extension number of the person you want to send a message into the column on the left-hand side of `To'. Registering a Message of Message Template You can register messages often sent such as `Call me when back' or `Call me ASAP!' as Message Template. When `Address resolution error (-XXX)' is displayed: When the phone number of the sending destination is entered on `Short message send' screen, `Address resolution succeeded' is displayed and a short message can be sent. When `Address resolution error (-XXX)' is displayed, the person you want to send a message may be using a telephone in which short message is unavailable or his or her Softphone may not be started. Registering You can register a part selected from a short message being made. 1 A message is being made. 4 Enter a message. Enter a message to the message entering area. 2 Select the part you want to register. When the sending destination and sending message are entered, [Send] Button becomes effective. 5 Click . The following dialog is displayed. 3 Click . Now, a short message is sent. ([Already sent] icon) of the sent message is displayed in the list of `Short message log' screen. 59 How to Use Short Message 4 A message is copied to Message Template area. 2 Click Message Template you want to use. Now, the message is registered. Go back to the message you are making and go on to enter a message. [. . . ] In order to use this, service setting on the PBX side is required. Telephone Call Recording Call Log Forwarding Extension Button UMS (Unified Messaging System) Application Sharing NetMeeting Conference Call Password Function But- Button to register often used functions on Function Key Panel. You can copy functions most often used on Line Key display of the Information Window. Each person can copy it to Line Display by dragging and dropping on the Function Key Panel. Holding a call so that the call can be started again from any phone within the group. [. . . ]