User manual NEC DSX PROGRAMMERS QUICK REFERENCE

[. . . ] Empowered by Innovation Telephone Programming Features IntraMail Cross Reference DSX Program List Programmer's Quick Reference P/N 1093089 Rev 4, June 2006 Printed in U. S. A. 01. 00. 00 For additional resources, visit our Technical Support site on the web at http://www. necdsx. com. This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. 4 Forest Parkway Shelton, CT 06484 www. necunifiedsolutions. com Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. [. . . ] To save: Press Save key To redial saved number: Press Save key Co-worker's calling your extension receive personalized text messages. 2121-[01 to 24]: 25 for Save key 2402-[01-60]: 25 for DSS Console Save key Selectable Display Messaging Operation: 2102-01: Class of Service 1406-02: Internal Call Forwarding 2501-[01-16]: Selectable Display Messages Program + Call Forward + Message [Prog + Cfwd + MORE + Msg] Single Line Telephones Operation: Connect analog single line telephones and fax machines. 2102-01: Class of Service 1403-02: Single ring for Single Line Set 1403-06: Loop Disconnect for Single Line Set See the DSX Telephone Feature Handbook. 18 Features DSX Programmer's Quick Reference Features DSX Programmer's Quick Reference - Features (Page 15 of 19) Feature Description Programming Speed Dial Store telephone numbers and feature codes for quick access Setting Up Personal Speed Dial 2111-09: Personal Speed Dial 2131-[10-64]: Line Access 3201-[01-64]: Line Group 2151: Personal Speed Dial Bin Assignment Setting Up System Speed Dial 2102-01: Class of Service 1401-01: System Speed Dial Access 2102-04: User Programming Access Level (4 or 5) 1701-01: Number of System Speed Dial Bins 1702-System Speed Dial Assignment Setting Up Speed Dial Feature Keys 2121-[01-24]: 15+ bin for Personal Speed Dial key, 14+bin for System Speed Dial key 2402-[01-60]: 15+ bin for DSS Console Personal Speed Dial key, 14+bin for DSS Console System Speed Dial key Additional Speed Dial Options 1602-04: Dial Pause Timer 1612-04: PBX/Centrex Flash Timer 1602-03: Dialtone Detect Timer Features Operation: #SP + Bin + HOLD + Line, Line Group, or INTERCOM + HOLD + Enter number to store + HOLD + Enter name + HOLD + SPEAKER Split (Alternate) Switch between active calls without Conferencing the calls together. The system offers 22-Button, 34-Button, and Super Display keyset telephones. 2121-[01-24]: 20 for Split key 2402-[01-60]: 20 for DSS Console Split key Outside calls: First call + INTERCOM + Set up second call + Split Feature Key Station Instruments 2101-01: Station Type 2104-01: Backlight Brightness While Active 2104-02: Backlight Brightness While Idle 1605-05: Backlight Idle Timer 2104-03: Dial Pad Illumination Operation: See the DSX Telephone Feature Handbook. Provides a record of your calls. 1541-01: SMDR Port 1101-01: Baud Rate 1541-02: SMDR Headers 3111-06: Station Message Detail Recording 1541-03: SMDR Language Station Message Detail Recording Operation: N/A Store the site name and telephone number in the system data base. N/A 1031-01: New Password 1011-01: System Name 1011-02: Telephone Number System Identification Operation: System Programming Password Protection Operation: DSX Programmer's Quick Reference Features 19 Features DSX Programmer's Quick Reference - Features (Page 16 of 19) Feature Description Programming T T1 Lines In DSX-80/160, provides for connection to advanced digital lines. 3101-01: Line Type 3101-03: DTMF Dialing 1213-01: Number of PCM Channels 1213-02: Clock Control 1213-03: Transmit Pulse Amplitude 1213-04: Framer Type 1213-05: Zero Suppression 1213-06: Loopback Mode 3121-01: Caller ID Type 3121-02: ANI/DNIS Format 3121-03: ANI/DNIS Delimiter 3121-04: Number of ANI Digits Operation: N/A Join two callers in Conference, leave the call and let their conversation continue. In DSX-80/160, link two systems together for inter-system Intercom calling and other features. 3103-04: Tandem Calls 2102-01: Class of Service 1411-05: Unsupervised Conference Tandem Calls / Unsupervised Conference Operation: Set up fist call + CONF + Set up second call + CONF + Hang up 3101-01: Line Type 3101-03: DTMF Dialing 3142-02: Tie Line Caller's Operator Extension 3141-01: Tie Line Caller's Outbound Dial 9 Group 3142-[01-64]: Tie Line Caller's Outbound Line Tie Lines Access 3143-[01-64]: Tie Line Caller's Outbound Line Group Access 3102-01: Line Class of Service 14xx: Class of Service 3102-02: Line Toll Level 35xx: Toll Restriction Operation: See the DSX Telephone Feature Handbook. Time and Date shows on telephone displays and prints on system reports. 1021-01: System Time 1021-02: System Date 1022-01: Automatic Daylight Savings Time Setting 1511-02: Clock Display Format 2102-04: Programming Access Level 5 Time and Date Operation: N/A 20 Features DSX Programmer's Quick Reference Features DSX Programmer's Quick Reference - Features (Page 17 of 19) Feature Description Programming Toll Restriction Control the costs of outgoing long distance calls. Basic Setup 3501-01: Toll Restriction Country Type 2102-02: Station Toll Level (Day) 2102-03: Station Toll Level (Night) 3511-01: Active Dial Pad 3512-04: Allow N11 Dialing 3512-01: Allow 0 + XXX Operator Assisted Dialing 3512-02: Allow 011 + XXX International Dialing Equal Access Dialing Restrictions 3512-03: Allow 101x Equal Access Dialing 352x: 1010 + XXX Equal Access Dialing 1 + Long Distance Dialing Restrictions 353x: 1 + NPA/NXX Dialing 3-Digit Table 354x: 1 + NPA + NXX Dialing 6-Digit Table Long Distance Dialing Restrictions 355x: NPA/NXX Dialing 3-Digit Table 356x: NPA + NXX Dialing 6-Digit Table Transfer Recall 1603-01: Transfer Recall Timer 1601-03: Call Forward No Answer Timer 1601-01: Line No Answer Timer 1601-04: UCD No Answer Timer Music on Hold for Transferred Callers 1521-01: Enable Music on Hold 1521-02: Music on Hold for Transferred Calls 3101-05: Music on Hold Source Hotline Automatic Transfer 2102-01: Class of Service 1401-13: Hotline Automatic Transfer Features Operation: N/A Send your outside to a co-worker. Transfer Operation: TRANSFER + Call co-worker or press V-MAIL U User Programmable Features Operation: Extension users can set up their telephones to suit their needs. 2102-04: User Programming Access Level See the DSX Telephone Feature Handbook. DSX Programmer's Quick Reference Features 21 Features DSX Programmer's Quick Reference - Features (Page 18 of 19) Feature Description Programming V Voice Mail Ends the frustration and cost of missed calls. Basic Programming IntraMail: UltraMail: Automatically installs Automatically install 2141-01: Station Mailbox Type (to add more) NVM-Series: 1202: Primary Station Ports 1203: Secondary Station Ports (Digital VANGARD only) 4101-01: Voice Mail Type Automated Attendant Answering 3112-01: Direct Termination in the Day 2121-[01 to 24]: 18 + 700 for Voice Mail UCD night key 2402-[01-60]: 18 + 700 for DSS Console Voice Mail UCD night key 3112-04: Direct Termination at Night 2121-[01 to 24]: 18 + CLEAR for System night key 2402-[01-60]: 18 + CLEAR for DSS Console System night key 2102-01: Class of Service 1402-05: Activate Night Mode Voice Mail Overflow 3112-02: Enable Day Overflow 3112-03: Day Overflow Destination 1601-04: UCD No Answer Timer 3112-05: Enable Night Overflow 3112-06: Night Overflow Destination 1601-02: DIL No Answer Timer 2302-01: UCD Group Overflow Destination Conversation Record 2102-01: Class of Service 1401-06: Conversation Record 2121-[01-24]: 17 + Extension for Conversation Record key 2402-[01-60]: 17 + Extension for DSS Console Conversation Record key Message Center 2121-[01-24]: 24 + Message Center Mailbox number for Message Center key 2402-[01-60]: 24 + Message Center Mailbox number for DSS Console Message Center key Operation: To call your mailbox: V-MAIL See the DSX Telephone Feature Handbook for more. Get through to a co-worker busy on a handset call without interrupting their call. 2116-01: Off Hook Signaling for Incoming Voice Over Intercom Calls 2116-02: Off Hook Signaling for Calls From Hotline Partner Operation: To place: Call busy co-worker + Hear busy/ring tone + Voice Over [Vovr] To respond: MUTE 22 Features DSX Programmer's Quick Reference Features DSX Programmer's Quick Reference - Features (Page 19 of 19) Feature Description Programming Volume and Contrast Controls Operation: Easily adjust the volume of ringing, Paging, and other features. Press Volume Up or Volume Down 2111-07: Retain Line Volume Setting W Walking Class of Service Temporarily use your Toll Restriction and Class of Service options at a coworker's phone. 2102-01: Class of Service 1412-01: Walking Class of Service (Day) 1412-02: Walking Class of Service (Night) 2102-05: Station PIN Code Features Operation: To enable: INTERCOM + ##0 + Your extension + Your PIN + HOLD To enter your PIN: INTERCOM + ##6 + Enter PIN + HOLD + Reenter PIN + Exit To change your PIN: INTERCOM + ##6 + Enter old PIN + HOLD + Enter new PIN + HOLD + Reenter new PIN + Exit DSX Programmer's Quick Reference Features 23 Features 24 Features DSX Programmer's Quick Reference IntraMail IntraMail IntraMail IntraMail DSX Programmer's Quick Reference - IntraMail (Page 1 of 10) Feature Description Programming Start-up Configuration IntraMail automatically assigns a mailbox to each extension in the number plan. · By default in DSX-40, only the first 8 (300-307) Subscriber Mailboxes are active/ enabled. · By default in DSX-80/160, only the first 16 (300-315) subscriber mailboxes are active/enabled. · The IntraMail Automated Attendant does not answer outside calls. Set up the Automated Attendant to answer outside calls during the day. Leave these programs at their default settings. 2141-01: Mailbox Type (1 for Subscriber) 3112-01: Direct Termination in the Day (700) 3112-04: Direct Termination at Night (700) 3131-02: IntraMail Answer Table Assignment (initially leave at 1) 1312-01: Voice Mail Extension Number (500-507) 4101-02: Voice Master Master Number (700) 4111-01: Voice Mail Port Name (VM PORT #) 4112-02: Operator's Extension (300) Start-up Programming DSX Programmer's Quick Reference IntraMail 25 IntraMail DSX Programmer's Quick Reference - IntraMail (Page 2 of 10) Feature Description Programming Review the Default Automated Attendant Setup DIL to Voice Mail Master (700) 3112-01: Direct Termination (Day) 3112-04: Direct Termination (Night) Automated Attendant Answering (Default) Lines Route to Answer Table 1 3131-02: Answer Table Answer Table 1 421x-Answer Table Dial Action Table 1 Dialing Options Calls always route to Call Routing Mailbox 001 - Schedule 1 active M-F 8:30AM-5:00PM. - Default Mailbox active all other times. To record a new Instruction Menu Message (from Extension 300): Automated Attendant V-MAIL + SA + I + 001 Built-In Automated Attendant #AG + 001 Schedule 1 or Default Mailbox All Lines 4212: Schedule 4211-01: Default Mailbox Dial an extension number, or 0 for the operator Call Routing Mailbox 001 422x: Routing Mailboxes (001) Dial Action Table 1 423x: Dial Action Tables Use Answer Table 1 Which Chooses Call Routing Mailbox 001. And Dial Action Table 1 With these dialing options A Announcement Mailbox Play a pre-recorded announcement to callers. 4221-01: Routing Mailbox Type 4223-01: Repeat Count 4223-02: Hang Up After 4223-03: Next Call Routing Mailbox 4201-02: Subscriber Message Length Operation: To record from admin mailbox: SA + A + Mailbox number Enables an alternate greeting and dialing options. 4211-02: Answer Schedule Override 4211-03: Override Mailbox Answer Schedule Override Operation: From admin mailbox: SA + O + Answer Table + O 26 IntraMail DSX Programmer's Quick Reference IntraMail DSX Programmer's Quick Reference - IntraMail (Page 3 of 10) Feature Description Programming Answer Tables Determines how the Automated Attendant answers calls on each line. Basic Setup 3131-02: IntraMail Answer Table Assignment 3112-01: Direct Termination in the Day 2121-[01-24]: 18 + 700 for Voice Mail UCD night key 2402-[01-60]: 18 + 700 for DSS Console Voice Mail UCD night key 3112-04: Direct Termination at Night 2121-[01-24]: 18 + CLEAR for System night key 2402-[01-60]: 18 + CLEAR for DSS Console System night key 4211-01: Default Mailbox 4211-02: Answer Schedule Override 4211-03: Override Mailbox 4211-04: Next Answer Table Type 1 (Day of Week Schedule) 4212-[01-10]: Schedule Type (1) 4212-[01-10]: Routing Mailbox Number 4212-[01-10]: Schedule Start Day 4212-[01-10]: Schedule Start Time 4212-[01-10]: Schedule End Time Type 2 (Range of Days) Schedule 4212-[01-10]: Schedule Type (2) 4212-[01-10]: Routing Mailbox Number 4212-[01-10]: Schedule Start Day 4212-[01-10]: Schedule End Day 4212-[01-10]: Schedule Start Time 4212-[01-10]: Schedule End Time Type 3 (Date) Schedule 4212-[01-10]: Schedule Type (3) 4212-[01-10]: Routing Mailbox Number 4212-[01-10]: Schedule Run Day 4212-[01-10]: Schedule Start Time 4212-[01-10]: Schedule End Time 2144-01: Auto Attendant Do Not Disturb IntraMail Operation: N/A Automated Attendant calls go directly to a user's mailbox. G + Select Greeting + O Auto Attendant Do Not Disturb Operation: Auto Erase or Save After a user listens to a new message and exits, IntraMail will either save or erase the message automatically. N/A Automatically hear the time and date a message was left. OP 2143-02: Auto Erase/Save of Messages Operation: Auto Time Stamp Operation: 2143-03: Auto Time Stamp + AT + O DSX Programmer's Quick Reference IntraMail 27 IntraMail DSX Programmer's Quick Reference - IntraMail (Page 4 of 10) Feature Description Programming Automated Attendant Automatically answers the telephone system's incoming calls. 3131-02: IntraMail Answer Table 3112-01: Direct Termination in the Day 2121-[01-24]: 18 + 700 for Voice Mail UCD night key 2402-[01-60]: 18 + 700 for DSS Console Voice Mail UCD night key 3112-04: Direct Termination at Night 2121-[01-24]: 18 + CLEAR for System night key 2402-[01-60]: 18 + CLEAR for DSS Console System night key 4201-02: Subscriber Message Length 4201-01: Non-Subscriber Message Length Operation: After answer, voice prompts tell the caller the options to dial. N/A 4231: Dial Action Table Digit Assignments Automatic Routing for Rotary Dial Callers Operation: C Call Forward to a Mailbox Operation: An extension user can forward calls to their mailbox. Specified dialing options and announcements for Automated Attendant callers. 1601-03: Call Forward No Answer Timer INTERCOM + *3 + Select Type + V-MAIL + 2 (all calls) or 8 (outside calls only) 4221-01: Routing Mailbox Type 4222-01: Dial Action Table 4222-02: Time Limit for Dialing Commands 4201-01: Non-Subscriber Message Length Call Routing Mailbox Operation: To record Instruction Menu Message from admin mailbox: SA + I + Mailbox number A users can screen messages as they are being left in their mailbox. 2102-01: Class of Service 1401-12: Call Screening Call Screening Operation: To screen the message: Screen [Scrn], then, V-MAIL to intercept the call Do nothing to continue listening Exit to exit Call Screening and record the message privately Provides the caller's number and optional name. 3121-01: Caller ID Type 1611-06: Caller ID Detection Timer 3131-01: Pass Caller ID to Voice Mail 3711-01: Caller ID Callback Route Type 3711-01: Caller ID Callback Line 3711-01: Caller ID Callback Group Caller ID and Voice Mail Operation: N/A The Automated Attendant can transfer a caller from a Centrex line to an outside number using the features of that Centrex line. 4222-01: Dial Action Table 4231: Dial Action Table Digit Assignments 1702: System Speed Dial Assignment 1612-04: PBX/Centrex Flash Timer 1602-04: Dial Pause Timer 3103-04: Tandem Calls Centrex Transfer Operation: N/A 28 IntraMail DSX Programmer's Quick Reference IntraMail DSX Programmer's Quick Reference - IntraMail (Page 5 of 10) Feature Description Programming Conversation Record A user can record a conversation as a message in their mailbox. 2102-01: Class of Service 1401-06: Conversation Record 2121-[01-24]: 17 + Extension for Conversation Record key 2402-[01-60]: 17 + Extension for DSS Console Conversation Record key 2143-05: Recording Conversation Beep 4201-02: Subscriber Message Length Operation: To start recording: V-MAIL, Record [MORE + Rec], or record key To stop recording: V-MAIL or record key D Dial Action Table Defines the dialing options for Automated Attendant callers. N/A Automated Attendant caller can reach an extension by dialing the person's name. 4222-01: Dial Action Table 4231: Dial Action Table Digit Assignments 4222-02: Time Limit for Dialing Commands IntraMail Operation: Directory Dialing Basic Setup 4221-01: Routing Mailbox (3) 2144-05: Directory List Number 4224-01: Directory List Number to Use 4201-02: Subscriber Message Length Extension Name Programming and Routing 1511-02: Name Format 2101-02: Station Name 4224-04: Extension Name Match 4224-05: Minimum Number of Letters Required 4224-06: Transfer Options 4224-03: Screened Transfer Timeout 4224-02: Time Limit for Dialing Commands Additional Options 4224-08: Fax Detection 4224-09: Fax Transfer Extension 4224-07: Next Call Routing Mailbox Operation: To record a Directory Dialing message from admin mailbox: SA + I + Directory Dialing Mailbox The mailbox type required for Directory Dialing. See Directory Dialing. 4221-01: Routing Mailbox Type (3) Directory Dialing Mailbox Operation: E Extension Hunting to Voice Mail Automatically sends unanswered calls to an extension's mailbox. 2115-01: Hunt Type 2115-01: Hunt Destination (700) 1603-01: Transfer Recall Timer 1601-02: DIL No Answer Timer 1601-03: Call Forward No Answer Timer 4222-03: Screened Transfer Timeout Operation: N/A DSX Programmer's Quick Reference IntraMail 29 IntraMail DSX Programmer's Quick Reference - IntraMail (Page 6 of 10) Feature Description Programming External Transfer An Automated Caller can automatically route to an outside telephone number. N/A 4222-01: Dial Action Table 4231: Dial Action Table Digit Assignment 1702: System Speed Dial Assignment 3103-04: Tandem Calls Operation: F Fax Detection Automatically transfers incoming fax calls to a fax machine. For Call Routing Mailboxes 4222-04: Fax Detection 4222-08: Fax Transfer Extension For Directory Dialing Mailboxes 4224-08: Fax Detection 4224-09: Fax Transfer Extension 3131-02: IntraMail Answer Table Assignment Operation: N/A The Automated Attendant can answer outside calls with different announcements and dialing options, depending on the time of day and day of week. N/A If telephone extension numbers are customized, set up IntraMail mailbox numbers to match. N/A Automatically converts Automated Attendant Screened Transfers to Unscreened Transfers. [. . . ] 3122-XX DS-Series to DSX Program Cross Reference 41 Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 1006 1101 Trunk Line Access . . 1201 1301 1302 1303 1304 1305 1401 1402 1403 1701 1702-XX 1702-XX 1702-XX 1702-XX Verified Account Codes Table . . 2121-00 2121-01 2121-02 2121-03 2121-04 2121-05 2121-06 2121-07 2121-08 2121-09 2121-10 2121-11 2121-13 2121-14 2121-15 2121-16 2121-17 2121-18 2121-20 2121-21 2121-23 2121-24 2121-25 2121-26 2121-27 2121-28 42 DS-Series to DSX Program Cross Reference Cross Reference From DS-Series to DSX DS to DSX Programming Cross Reference DS Program DS Program Description DSX Program 1702 Personal Speed Dial Key Personal Speed Dial Bin . . 1705 1801 2402-00 2402-03 2402-04 2402-05 2402-06 2402-07 2402-08 2402-09 2402-10 2402-11 2402-13 2402-14 2402-15 2402-17 2402-18 2402-20 2402-21 2402-23 2402-24 2402-25 2402-26 2402-27 2402-28 Cross Reference Soft Key Configuration . 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