User manual MICROTEK PC TRB

[. . . ] USB_Troubleshoot. pdf Troubleshooting tips for Microtek USB (Universal Serial Bus) Interface (PC) Q1: Why should I enable my computer's USB port? [. . . ] On board USB = YES or Enabled Q2: How do I know the USB port of my computer is enabled?A2: When the USB port is enabled, also you have connected the USB cable to both the scanner and computer, a message shows that your USB device (the scanner) is found the first time you start Windows. If the message does not display, check the USB status from the Control Panel window. Click the plus (+) icon before the Universal Serial Bus Controller item. You must see the entries below the "Universal Serial Bus Controller" and there should be no red or yellow mark next to either options. If there is no "Universal Serial Bus Controller" that means your computer's USB port is disabled. Q3: Even though I have enabled USB, my scanner still doesn't work. A3: This problem happens when you successfully install scanner and then later reconnect the USB cable to another USB port. Unplug the USB cable from your scanner, then uninstall and reinstall the scanner driver. [. . . ] If you do not see your particular motherboard listed here, it doesn't mean your computer and scanner will not work together. 4 [. . . ]