User manual MICROTEK GNC TRB 1201

[. . . ] for Windows Troubleshooting Tips For USB (Universal Serial Bus) interface scanners Q1: My scanner doesn't work. A1: Follow the steps below: 1. a) For Windows 98/2000/Me or Windows XP's Classic view: Click Start, Setting, and select Control Panel. [. . . ] (Make sure no cable is connected to your scanner before installing the driver. ) Check to make sure that your scanner is correctly installed. (You can only use one interface at a time. ) 3. b) Make sure that you properly connect the scanner's USB cable to your computer. Make sure your scanner is on and is in the ready state. Verify whether your scanner has been detected by your system. a) For Windows 98/2000/Me or Windows XP's Classic view: Click Start, Setting, and select Control Panel. For Windows XP: Click Start and select Control Panel, and make sure you choose the "Switch to Classic View" option on the left side of the window. b) For Windows 98/Me: Double-click the System icon, then select Device Manager. For Windows 2000/XP: Double-click the System icon, then select Hardware, then Device Manager. c) The Imaging Device with the found scanner appears on the Device Manager list, indicating the scanner is detected. Note: A "found" USB scanner message should display on the screen the first time you start Windows. Q2: My scanner still doesn't work even though I have enabled USB. A2: This problem happens when you successfully install the scanner and then later reconnect the USB cable to another USB port. In this case, reinstall your scanner driver and the USB scanner. Q3: No scanner found when I launch scanning software. A3: Follow the steps below: 1. Unplug the USB cable from your scanner, then uninstall and reinstall the scanner driver. The Imaging Device with the "found" scanner appears on the Device Manager list, indicating that the scanner has been detected and is ready to scan. Note: A "found" USB scanner message should display on the screen the first time you start Windows. 2 for Macintosh Troubleshooting Tips For USB (Universal Serial Bus) interface scanners Q1: My scanner doesn't work. A1: Follow the steps below: 1. Check to make sure that the scanner driver (e. g. , ScanWizard 5, ScanWizard Pro, ScanWizard Pro TX, etc. ) has been installed on your computer. [. . . ] If your Mac OS cannot find your scanner, please visit http://www. apple. com for more information about USB support for your Macintosh. Q2: Keyboard inactive or mouse hang-up when scanner was found by system A2: Reconnect the USB cable, then restart your scanner and computer. If the keyboard or mouse still cannot function, turn off your Macintosh and scanner, and connect the USB cable to another available USB port of your Macintosh. 3 [. . . ]