User manual MCAFEE VIRUSSCAN PROFESSIONAL EDITION 7.0

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[. . . ] PRODUCT GUIDE McAfee Vir usScan Professional Edition VERSION 7. 0 COPYRIGHT © 2001, 2002 Networks Associates Technology, Inc. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of Network Associates, Inc. TRADEMARK ATTRIBUTIONS ACTIVE SECURITY, ACTIVE SECURITY (IN KATAKANA), ACTIVEHELP, ACTIVESHIELD, ANTIVIRUS ANYWARE AND DESIGN, BOMB SHELTER, CERTIFIED NETWORK EXPERT, CLEAN-UP, CLEANUP WIZARD, CNX, CNX CERTIFICATION CERTIFIED NETWORK EXPERT AND DESIGN, CYBERCOP, CYBERCOP (IN KATAKANA), CYBERMEDIA, CYBERMEDIA UNINSTALLER, DESIGN (STYLIZED N), DISK MINDER, DISTRIBUTED SNIFFER SYSTEM, DISTRIBUTED SNIFFER SYSTEM (IN KATAKANA), DR SOLOMON'S, DR SOLOMON'S LABEL, ENTERPRISE SECURECAST, ENTERPRISE SECURECAST (IN KATAKANA), EZ SETUP, FIRST AID, FORCEFIELD, GMT, GROUPSHIELD, GROUPSHIELD (IN KATAKANA), GUARD DOG, HELPDESK, HOMEGUARD, HUNTER, ISDN TEL/SCOPE, LANGURU, LANGURU (IN KATAKANA), M AND DESIGN, MAGIC SOLUTIONS, MAGIC SOLUTIONS (IN KATAKANA), MAGIC UNIVERSITY, MAGICSPY, MAGICTREE, MCAFEE, MCAFEE (IN KATAKANA), MCAFEE AND DESIGN, MULTIMEDIA CLOAKING, NET TOOLS, NET TOOLS (IN KATAKANA), NETCRYPTO, NETOCTUPUS, NETSCAN, NETSHIELD, NETSTALKER, NETWORK ASSOCIATES, NETXRAY, NOTESGUARD, NUTS & BOLTS, OIL CHANGE, PC MEDIC, PC MEDIC 97, PCNOTARY, PGP, PGP (PRETTY GOOD PRIVACY), PRETTY GOOD PRIVACY, PRIMESUPPORT, RECOVERKEY, RECOVERKEY - INTERNATIONAL, REGISTRY WIZARD, REPORTMAGIC, RINGFENCE, ROUTER PM, SALESMAGIC, SECURECAST, SERVICE LEVEL MANAGER, SERVICEMAGIC, SMARTDESK, SNIFFER, SNIFFER (IN HANGUL), SNIFFMASTER, SNIFFMASTER (IN HANGUL), SNIFFMASTER (IN KATAKANA), SNIFFNET, STALKER, SUPPORTMAGIC, TIS, TMEG, TNV, TVD, TNS, TOTAL NETWORK SECURITY, TOTAL NETWORK VISIBILITY, TOTAL NETWORK VISIBILITY (IN KATAKANA), TOTAL SERVICE DESK, TOTAL VIRUS DEFENSE, TRUSTED MAIL, UNINSTALLER, VIREX, VIRUS FORUM, VIRUSCAN, VIRUSSCAN, WEBSCAN, WEBSHIELD, WEBSHIELD (IN KATAKANA), WEBSNIFFER, WEBSTALKER, WEBWALL, WHO'S WATCHING YOUR NETWORK, WINGAUGE, YOUR E-BUSINESS DEFENDER, ZAC 2000, ZIP MANAGER are registered trademarks of Network Associates, Inc. All other registered and unregistered trademarks in this document are the sole property of their respective owners. [. . . ] The device-resident portion is quite simple and should work on any device with the Palm OS. Windows CE or Pocket PC system requirements McAfee VirusScan for Windows CE or Pocket PC will install and run on any IBM PC or PC-compatible computer equipped with ActiveSync 3. 0 or later. Symbian EPOC system requirements McAfee VirusScan for Symbian's EPOC will install and run on any IBM PC or PC-compatible computer equipped with PsiWin 2. 3 (or equivalent for non-Psion EPOC devices. These include: n n n n n n n Psion Revo Psion Series 5mx Psion Series 7 Psion netBook Oregon Scientific Osaris Ericsson MC218 Ericsson R380 If you have an older device but the current PsiWin/EPOC Connect software, McAfee VirusScan for Symbian's EPOC will function properly, including the Psion HC, the MC series, the Workabout series, all Psion Series 3 models, the Psion Sienna, the Psion Series 5, the Geofox One, and the Phillips Illium. If you do not have PsiWin 2. 3, Symbian offers a free product called EPOC Connect Lite which also works. 18 McAfee VirusScan Professional Edition Installing McAfee VirusScan Professional Edition Installation steps After inserting the McAfee VirusScan Professional Edition installation CD into your computer's CD-ROM drive, an Autorun image should automatically display. To install McAfee VirusScan Professional software immediately, click Install McAfee VirusScan Professional, then skip to Step 5 to continue with Setup. Use the steps below to install your software. 1 If your computer runs Windows 2000 Professional or Windows XP (Home or Professional), log on to your computer as a user with administrative rights. You must have administrative rights to install this software. 2 Insert the McAfee VirusScan Professional Edition CD in to your computer's CD-ROM drive. If the Installation Wizard does not automatically display, go to Step 3. Use the following procedure if the Autorun installation menu does not display, or, if you obtained your software via download at a McAfee web site. a 3 From the Windows Start menu, select Run. Type <X>:\SETUP. EXE in the text box provided, then click OK. b 4 Here, <X> represents the drive letter for your CD-ROM drive or the path to the folder that contains your extracted files. To search for the correct files on your hard disk or CD-ROM, click Browse. a Before proceeding with the installation, Setup first checks to see whether your computer has the Microsoft Windows Installer (MSI) utility running as part of your system software. If your computer runs Windows XP, the current version of MSI already exists on your system. If your computer runs an earlier Windows release, you may still have MSI in your computer if you previously installed other software that uses MSI. In either of these cases, Setup will display its first wizard panel immediately. If Setup does not find MSI or an earlier version of MSI is installed in your computer, it installs files necessary to continue the installation, then prompts you to restart your computer. When your computer restarts, Setup will continue from where it left off. b 5 Refer to steps displayed on the Installation Wizard to complete your installation. Product Guide 19 Installing McAfee VirusScan Professional Edition NOTE If your computer does not have the required fonts to view the End User's License Agreement (EULA), then you may locate the appropriate EULA on your McAfee software installation CD. You must read and agree to the terms of the agreement to complete your installation. 20 McAfee VirusScan Professional Edition Installing McAfee VirusScan Professional Edition Troubleshooting installation problems A failed installation can cause software problems that are difficult to track down. The major causes of installation failure are: n n n Attempting to install while other software is running. Hard drive errors. Follow the procedure outlined below to minimize the affect that these common conditions may have on your installation. Step 1: Close other software Disable all software running in the background: 1 Hold down the Ctrl and Alt keys on your keyboard, and then press the Delete key once. Repeat steps 2 and 3 until you've closed everything except Explorer. When you see only Explorer in the Close Program dialog box, click Cancel. 2 3 4 Step 2: Remove temporary files Delete the contents of the Windows Temp folder: 1 Double-click the My Computer icon on your desktop. [. . . ] Updates to anti-virus signature files are frequently available. How Does the Updating Process Work? Instant Updater allows you to obtain and apply updates to your McAfee products while connected to the Internet. At that time, you can download and apply the updates to your products. Instant Updater features n Auto Update is Instant Updater's default setting. Instant Updater silently checks for, and as appropriate, applies product updates while you are connected to the Internet. Occasionally, Instant Updater may ask you to restart your computer to apply the updates. [. . . ]

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