User manual MAXTOR ST38421A INSTALLATION REV B 2-1999

[. . . ] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ST38421A Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ultra ATA Interface Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . © 1999 Seagate Technology, Inc. B, February 1999 Seagate, Seagate Technology and the Seagate logo, are registered trademarks of Seagate Technology, Inc. DiscWizard, SeaFAX, SeaFONE, SeaTDD and SeaBOARD are either trademarks or registered trademarks of Seagate Technology, Inc. [. . . ] You may be able to solve this problem by setting a jumper on pins 5 and 6 and a jumper on pins 7 and 8 as shown in Figure 5 above. Cable-select jumper Some computers differentiate between master and slave drives using specially designed interface cables that have the line to pin 28 (the Cable select pin) removed or cut at one connector. See your computer manual to determine whether your computer supports this feature. To configure your drive for cable select, set a jumper on pins 5 and 6 as shown in Figure 5 above. ST38421A Family Installation Guide, Rev. B 19 Advanced Disk Manager options The Disk Manger online manual Disk Manager contains an extensive online manual. This manual includes detailed installation instructions, troubleshooting and a list of master/slave jumper settings for many popular hard drives. To view the Disk Manager online manual, insert the Disk Manager diskette into drive A and type A:\DM /H. You can also view the online manual from within Disk Manager by selecting (V)iew/Print Online Manual in the main menu. Booting from a diskette If Disk Manager installs the dynamic drive overlay (DDO) to access the full capacity of your drive, the DDO must load into memory before the operating system loads. This occurs automatically when you boot from your hard drive (drive C). However, if you boot from a diskette, the DDO will not be loaded and you will not be able to access your hard drive. The following procedure allows you to boot from a diskette and still access your hard drive. Boot the computer from the hard disc (with no diskette in the diskette drive). When the Disk Manager banner appears on the screen, immediately press the SPACEBAR (you have about 2 seconds). If you boot from a diskette regularly, you can create a Dynamic Drive Overlay boot diskette. See the Disk Manager online manual for more information about creating a dynamic drive overlay boot diskette. 20 ST38421A Family Installation Guide, Rev. B Supported operating systems The Disk Manager dynamic drive overlay provides support for drives with capacities greater than 528 Mbytes under MS-DOS, Windows 3. x, Windows 95, Windows NT 3. 51, Windows NT 3. 50 (requires DM upgrade drivers), OS/2 V3. 0 (Warp full pack), and OS/2 V2. 0­3. 0 (requires DM upgrade drivers). Before you install a non-DOS operating system on the drive, install DOS and Disk Manager and make sure that the drive is bootable. Instructions for running the dynamic drive overlay with other operating systems are available in the Disk Manager online manual. Removing the Dynamic Drive Overlay If Disk Manager installs a dynamic drive overlay (DDO) and you do not need this software to access the full capacity of your drive, you can remove the dynamic drive overlay without losing your data. However, if you do not have another method for accessing high-capacity drives, you will lose access to the full capacity of your drive (see "Addressing drive-capacity limitations" on page 11). Before you attempt to remove a DDO, make a backup copy of all the data on your hard drive. Also, run CHKDSK, SCANDISK or a third-party equivalent to detect and repair any damaged files before you follow the procedure on page 21. ! Caution. If the DDO migration program encounters a serious file problem or is interrupted by a power loss or hardware failure, the migration will fail and your data will be lost. ST38421A Family Installation Guide, Rev. Select the Select Installation Options Menu. 21 Select (M)aintenance Menu. [. . . ] B European support services For European customer support, dial the toll-free number for presales support, technical support, SeaFAX and warranty repair. If your country is not listed here, dial our European call center at +31-20-316-7222 from 8:30 A. M. The European call center is located in Amsterdam, The Netherlands. Call Center Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Poland Spain Sweden Switzerland Turkey United Kingdom 0 800-20 12 90 0 800-74 876 80 88 12 66 0 800-90 90 52 0 800-182 6831 1 800-55 21 22 1 677 90 695 0 800-732 4283 800-113 91 00 800-311 12 38 900-98 31 24 0 207 90 073 0 800-83 8411 00 800-31 92 91 40 0 800-783 5177 ST38421A Family Installation Guide, Rev. B 33 SeaBOARD Germany +49-89-1409331 FAX Services--All European Countries Presales/Technical Support/Warranty Repair +31-20-653-3513 Africa/Middle East support services For presales, technical support, warranty repair and FAX services in Africa and the Middle East, dial our European call center at +31-20-316-7222 from 8:30 A. M. [. . . ]