User manual MACKIE S215

[. . . ] S215 TWO-WAY LOUDSPEAKER USER'S MANUAL IMPORTANT SAFETY INSTRUCTIONS 1. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. PORTABLE CART WARNING Carts and stands - The Component should be used only with a cart or stand that is recommended by the manufacturer. [. . . ] Depending on the situation, you may be able to take some steps to minimize the reflections, such as putting carpeting on the floors, closing draperies to cover large glass windows, or hanging tapestries or other materials on the walls to absorb some of the sound. Making the sound system louder generally doesn't work because the reflections become louder, too. The best approach is to provide as much direct sound coverage to the audience as possible. The farther away you are from the speaker, the more prominent will be the reflected sound. Use more speakers strategically placed so they are closer to the back of the audience. If the distance between the front and back speakers is more than about 100 feet, you should use a delay processor to time-align the sound. (Since sound travels about 1 foot per millisecond, it takes about 1/10 of a second to travel 100 feet. ) · · 7 SERVICE INFORMATION Warranty Service Details concerning warranty service are spelled out on page 11 of this manual. If you think your loudspeaker has a problem, please do everything you can to confirm it before calling for service, including reading through the following Troubleshooting section. Doing so might save you from being deprived of your Mackie loudspeaker. Of all Mackie products returned for service (which is hardly any at all), many are coded "CND" -- Could Not Duplicate-- which usually means the problem lay somewhere else in the system. The following troubleshooting tips may sound obvious, but here are some things you can check: Repair Service for Mackie products is available at a factoryauthorized service center. Service for Mackie products outside the United States can be obtained through local dealers or distributors. Call Tech Support at 1-800-898-3211, 7 am to 5 pm PST, to explain the problem in detail. They will ask you all sorts of impertinent questions in the hope of sorting out the problem. If it appears that the S215 needs repair, you will be given a Service Request Number. You must have a Service Request Number before you can obtain service at a factory-authorized service center. Pack the loudspeaker in its original packaging, including protective wrap, endcaps, and box. When you call for the Service Request Number, please let Tech Support know if you need new packaging. Mackie is not responsible for any damage that occurs due to non-factory packaging. boxes), daytime phone number, Service Request Number, and a detailed description of the problem, including how we can duplicate it. Once it is repaired, we'll ship it back the same way in which it was received. Note: You must have a sales receipt from an Authorized Mackie Dealer to qualify for a warranty repair. Troubleshooting No sound · Are the level controls on the mixer or amplifier turned all the way down? [. . . ] Ship the product in its original shipping carton, freight prepaid to the authorized service center. The address of your closest authorized service center will be given to you by Technical Support. IMPORTANT: Make sure that the Service Request Number is plainly written on the shipping carton. LOUD Technologies reserves the right to inspect any products that may be the subject of any warranty claims before repair or replacement is carried out. [. . . ]