User manual LOGMEIN RESCUE CONNECTION GUIDE

[. . . ] Step-by-Step Connection Guide for LogMeIn Rescue Contents Starting a Code Session: Windows + Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Starting a Code Session: Windows + Firefox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ii Step-by-Step Connection Guide for LogMeIn Rescue Starting a Code Session: Windows + Internet Explorer LogMeIn Rescue is a tool that technicians use to access remote computers. [. . . ] You may be asked to give the technician permission to perform certain actions on your computer. Exact capabilities may vary according to LogMeIn Rescue settings on the technician's side. · Chat with the technician(s) · View a detailed session log · Allow or deny the technician the right to perform certain actions · Send individual files to a technician (or to the Lead Technician during a Collaboration Session) · Change the display font size · Revoke permissions, such as remote control or file management, from the technician by clicking the large X in the upper-left corner · End a session by clicking the small X in the upper-right corner 4 Step-by-Step Connection Guide for LogMeIn Rescue Starting a Code Session: Windows + Firefox LogMeIn Rescue is a tool that technicians use to access remote computers. Follow these instructions to download and start the LogMeIn Rescue Applet. Important: The applet is a small program that must be running on your computer for the technician to be able to help you. The applet is automatically removed from your computer at session end. Attention: Actual screens and procedures may vary slightly depending on your operating system and LogMeIn Rescue settings on the technician's side. Click Save File to download the applet. Copyright © 2010 LogMeIn, Inc. 5 6. [. . . ] · Chat with the technician(s) · View a detailed session log · Allow or deny the technician the right to perform certain actions · Send individual files to a technician (or to the Lead Technician during a Collaboration Session) · Change the display font size · Revoke permissions, such as remote control or file management, from the technician by clicking the large X in the upper-left corner · End a session by clicking the small X in the upper-right corner Copyright © 2010 LogMeIn, Inc. 7 [. . . ]