User manual LEXMARK Z22

[. . . ] Lexmark Z22/Z32 TM Color JetprinterTM User's Guide for Windows 95 and 98, and Mac OS 8. 6 and 9 Edition: April 2000 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. , PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. [. . . ] Error messages and flashing lights, see page 30. Troubleshooting From the list of printing problems in the left margin, select a category that describes your printing problems, and then read the category for the solution. Troubleshooting When your printer has a problem, first make sure that: · The power supply is plugged into the printer and a properly grounded electrical outlet. · The parallel or USB cable is securely attached to both the computer and the printer. · If you are using a parallel cable, it is an IEEE 1284-compliant cable that supports bidirectional printing. · Bidirectional communications is enabled in your printer software if you are using Windows with a parallel cable: 1 From the printer's Control Program, click the Options tab. 2 Make sure Disable Printer to PC Communications is not selected. Printer prints slowly or doesn't print Your printer and your computer may not be able to communicate properly. The following events also indicate twoway communications problems: · A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. · Print cartridge ink level indicators are shaded. · · · · · Troubleshooting 23 · Error messages (such as Printer Offline) and job progress information do not display on your computer screen. Before proceeding, verify that: · The printer software has been installed correctly. · The parallel or USB cable is securely attached to both the printer and the computer. If you have a switch box or other device (such as a scanner or fax) connected to the computer's parallel port, make sure it supports bidirectional communication. You may need to disconnect your printer from a switch box or other device and connect it directly to your computer. You can instantly improve print speed and print quality by simply adding an optional Waterproof Black Cartridge (P/N 17G0050). If you are using a USB hub, remove the hub and connect the USB cable directly to the computer. Printer ejects a blank page after appearing to print Make sure: Warning: Do not touch the gold contact area of the print cartridge. · You have removed the sticker and transparent tape from the bottom of the print cartridges. · Your Lexmark printer is set as the default printer. Printer prints very slowly · · · · Close any open applications not in use. For Macintosh, consider purchasing more memory, or increasing the virtual memory for your computer. 24 · Chapter 4 · · · · · Note: If you are printing photos or your document contains graphics, it may take longer to print than regular text. Printer is plugged in but doesn't print, or you get a Printer Offline message Make sure: · The printer is turned On and the paper is loaded correctly. · The parallel or USB cable is completely plugged into the printer. · For Windows, the print job is not being held or paused in the print queue. To check the printer status in Windows: 1 From the Printers folder, double-click the Lexmark Z22/Z32 icon. 2 Click the Printer menu and make sure no check mark appears next to the Pause Printing option. To check the job status in Macintosh: 1 From the desktop, double-click the Lexmark Z22/Z32 icon. Check your application. Troubleshooting Test page does not print Make sure: · Your print cartridges are properly installed. [. . . ] Also, such product must be free of any legal obligation or restrictions that prevent its exchange. Before you present this product for warranty service, remove all programs, data, and removable storage media. For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-5396275, or on the World Wide Web at www. lexmark. com. Free remote technical support is provided for this product throughout its warranty period. [. . . ]