User manual LEXMARK N4000E

[. . . ] N4000e Print Server User's Guide September 2003 www. lexmark. com Contents Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Chapter 2: Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Connecting the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] · The printer is properly connected to the print server (check the USB cable). 4 Click Next to search the network again. Understanding the Setup Utility software 11 3 Troubleshooting Use this section to solve problems you may have while setting up your print server. The Power or USB indicator light is not on If this indicator light is not on: Power ( ) Make sure the: · Power supply is properly connected to the print server and the electrical outlet. ) USB cable connecting the print server to the printer is secure and the printer is on. Note: This light blinks to indicate a print job is processing. USB ( Note: To locate the Power and USB indicator lights, see "Understanding the print server indicator lights. " The Status indicator light is on When this light is on, a firmware error has been detected. Note: To locate the Status indicator light, see "Understanding the print server indicator lights. " Troubleshooting 12 An error message appears Message An error occurred while setting up your print server Your print server has been password protected Solution Contact the Customer Support Center. To launch the homepage, right-click your print server in the list, and then select Launch homepage. Note: You must know the current password in order to reset it. The Lexmark N4000e Setup Utility CD does not auto launch 1 Close all open software programs. 3 Reinsert the Lexmark N4000e Setup Utility CD. If the setup utility screen appears, continue with step 11 on the Setup Sheet. If not, continue with the following steps: a b c d From your desktop, double-click My Computer. Continue with step 11 on the Setup Sheet. I don't know which print server to select If there are multiple print servers on your network, you can identify the one you are setting up by matching the MAC address MAC address to the twelve characters appended to the print server name in the list. For example, Lexmark_N4000e_0020000035D0. An error message appears 13 My print server is not shown in the list 1 Select My print server/printer is NOT shown in the list. 2 Make sure: · · · The power indicator light is on. The print server is properly connected to the network (check the Ethernet cable). There is not a problem with your network. 3 Select the first radio button. 4 Click Next to search the network again. If the print server is now shown in the list, determine if it is configured. For help, see "Determine if my print server is configured. " If the print server is still not shown in the list, continue with the following steps. 5 Select Perform an advanced search. 8 Click Next. You are returned to the Print Server Setup screen, where your print server should now appear in the list as configured. My print server is not shown in the list 14 My printer is not shown in the list (No Printer Attached) 1 Select My print server/printer is NOT shown in the list on the Print Server Setup screen. 2 Make sure: · · · The printer is turned on (check the power indicator light). The printer is properly connected to the print server (check the USB cable). There is not a problem with the printer or USB cable. 3 Select the first radio button. 4 Click Next to search the network again. My print server is unconfigured 1 Select My print server/printer is shown in the list on the Print Server Setup screen. 5 Click Next. You are returned to the Print Server Setup screen, where your print server should now appear in the list as configured. My printer is not shown in the list (No Printer Attached) 15 My network printer does not print · · · · Make sure all cables to the printer, print server, electrical outlet, and network connection are secure. [. . . ] You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement item assumes the remaining warranty period of the original product. [. . . ]