User manual KASPERSKY LAB KASPERSKY ANTI-SPAM 3.0 ADMINISTRATOR GUIDE

[. . . ] KASPERSKY LAB Kaspersky® Anti-Spam 3. 0 Administrator's Guide KASPERSKY® ANTI-SPAM 3. 0 Administrator's Guide © Kaspersky Lab http://www. kaspersky. com Revision date: November 2006 Contents CHAPTER 1. KASPERSKY ANTI-SPAM 3. 0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What's new in version 3. 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Licensing policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] The mailflt3 user account and the mailflt3 group corresponding to it will not be deleted. There are several ways to run the uninstall procedure, depending on the package manager you used: · If you installed the application from the . rpm package, type the following in the command line to uninstall Kaspersky Anti-Spam: # rpm ­e kas-3-<package version> · If you installed the application from the . deb package, type the following in the command line to uninstall Kaspersky Anti-Spam: # dpkg ­P kas-3 · If you installed the application from . tgz or . tbz package, type the following in the command line to uninstall Kaspersky Anti-Spam: # pkg_delete kas-3-<package version> 78 Kaspersky Anti-Spam 3. 0 Since product integration with Communigate Pro mail server is performed manually, delete from Communigate Pro configuration the settings pertaining to Kaspersky Anti-Spam before you uninstall the product (see section A. 2. 7 on page 98). If you wish to return the original mail server settings used before Kaspersky AntiSpam installation without removing it, use the MTA-unconfig. pl script located in the /usr/local/ap-mailfilter3/bin directory. After launch, the script will restore the original parameters of the mail server used before Kaspersky Anti-Spam has been installed. However, the said script cannot be used to restore the original mail server configuration in the following cases: · · · If the mail server configuration file has been modified after Kaspersky Anti-Spam setup. If the server uses Communigate Pro. In the above cases the administrator will have to delete manually the changes added to the mail server configuration. Please refer to A. 2 on page 84 for a more detailed description of the changes to the configurations of mail servers during Kaspersky Anti-Spam installation. CHAPTER 6. FREQUENTLY ASKED QUESTIONS This chapter is devoted to questions most frequently asked by users regarding the installation, setup, and operation of the application. If you are still undecided whether or not to purchase a licensed copy of the application, we can provide you with a temporary key file (trial key), which will only work for two weeks or for a month. After the expiration of the license, Kaspersky Anti-Spam will continue operating, but its database-updating feature will be disabled. The product will continue filtering of mail traffic, but it will be unable to filter new spam types. When this happens, inform your system administrator or contact for license extension the dealer you purchased your copy of Kaspersky Anti-Spam from or Kaspersky Lab Ltd. Spam is a serious problem for all network users being a direct and obvious threat to businesses. According to the latest data, the volume of spam in the Internet is about 75-80 percents of the total mail volume and new types of spam appear constantly. Fast response to appearance of such unwanted message types and blocking of their spreading requires timely updates to the content filtration databases employed for spam filtering. New updates to the content filtration databases are made available on the update servers of Kaspersky Lab every 20 minutes. 80 Kaspersky Anti-Spam 3. 0 Question: The application does not work. If you have encountered a problem while using the application, first of all, please make sure that the solution to this problem is not described in this document (in particular, in this section) or at the Services/Knowledge base section of the Kaspersky Lab's web site (www. kaspersky. com). If you have not found the solution to your problem in the relevant documentation and the Knowledge base on the web site, we recommend that you contact Kaspersky Lab's Technical Support. For solution of urgent issues please call us using the phone numbers in the Contact Us part of this document (see section A. 8 on page 128). User support is available 24 hours a day in the Russian, English, French and German languages. Please note that you have to be a registered user to be to receive assistance and you must provide to the support technician your registration number (received with a retail box) or information about your purchase (in case if you have bought the product online). In addition, you can contact the Technical Support service by filling a special form in the Services / Technical Support/ Send request to Kaspersky Lab support team section of Kaspersky Lab's web site. [. . . ] It shall be at the absolute discretion of Kaspersky Lab whether or not you have satisfied this condition for the provision of Support Services. (ii) Support Services will terminate unless renewed annually by payment of the then-current annual support charge and by successful completion of the Support Services Subscription Form again. (iii) By completion of the Support Services Subscription Form you consent to the terms of the Kaspersky Lab Privacy Policy, which is deposited on ww. kaspersky. com/privacy, and you explicitly consent to the transfer of data to other countries outside your own as set out in the Privacy Policy. (iv) "Support Services" means: (a) Daily updates of the anti-virus database; (b) Free software updates, including version upgrades; (c) Extended technical support via e-mail and phone hotline provided by Vendor and/or Reseller; (d) Virus detection and disinfection updates 24 hours per day. [. . . ]