User manual FARGO DTC4000 REV 1-2

[. . . ] 15370 Barranca Parkway Irvine, CA 92618-2215 USA DTC1000/DTC4000 User Guide P/N: L001398, Revision 1. 2 © 2010 HID Global Corporation All rights reserved DTC1000/DTC4000 Card Printer/Encoder User Guide (Rev. Exclusive permission is granted to authorized resellers of HID Global products to reproduce and distribute this copyrighted document to authorized HID Global customers, who have signed a no disclosure agreement regarding the restricted, proprietary use of said document. The revision number for this document will be updated to reflect changes, corrections, updates and enhancements to this document. Revision Control Number Revision 1. 2 Date Document Title August 2010 DTC1000/DTC4000 Card Printer/Encoder User Guide Trademarks and Disclaimers HID, HID Global, and Fargo are the trademarks or registered trademarks of HID Global Corporation in the U. S. [. . . ] If the Printhead assembly is replaced then this value may need to be adjusted. (Note: This is factory set and should not be changed unless directed by a technician. ) Head Contact Offset This is a calibration driven value and should not be adjusted. If the Printhead assembly is replaced then this value may need to be adjusted. (Note: This is factory set and should not be changed unless directed by a technician. ) DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 55 © 2010 HID Global Corporation All rights reserved Using the Advanced Settings tab Setting Erase Heat Offset Option Adjust the Erase temperature for the rewriteable cards as needed. · Increase the Current Setting to cause more heat to be used in the erasing process. OR · Decrease the Current Setting to cause less heat to be used in the erasing process. (Note: Erase Heat Offset provides user ability to control the Printhead heat level when the Erase Operation is performed. Appropriate heat levels should be applied for the proper erase process. This setting should be adjusted for proper erasure. ) Write Heat Offset Adjust the Write temperature for the rewriteable cards as needed. · Increase the Current Setting to cause more heat to be used in the printing process of a rewritable card. OR · Decrease the Current Setting to cause less heat to be used in the printing process of a rewritable card. (Note: Write Heat Offset provides user ability to control the Printhead heat level when the Write Operation is performed. Appropriate heat levels should be applied for the proper writing process. ) DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 56 © 2010 HID Global Corporation All rights reserved Using the Advanced Settings tab Setting Enable Swift ID over USB connection Option Check this item to utilize Swift ID via a USB connection. When this box is checked the Ethernet connection (if applicable) on the printer will not be operational. · If the USB selection is not be accessible, the HID EEM driver that Swift ID uses to connect via a USB connection has not been installed. This driver can be found on the installation CD or it can be down loaded from the HID Global support page. The easiest method for enabling Swift ID is to uninstall the printer driver and its components and go through the installation procedure. · · Select the desired connection type for the Swift ID application: USB or ETHERNET. DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 57 © 2010 HID Global Corporation All rights reserved Using the Device Options tab Click on the Device Option tab to bring up the window (shown below). DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 58 © 2010 HID Global Corporation All rights reserved Using the Device Options tab DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 59 © 2010 HID Global Corporation All rights reserved Using the Device Options tab Display A ­ DTC1000 Device Options tab (Ribbon Type dropdown) Display B ­ DTC4000 Device Options tab (Ribbon Type dropdown) DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 60 © 2010 HID Global Corporation All rights reserved Using the Device Options tab DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 61 © 2010 HID Global Corporation All rights reserved Using the Image Color tab Click on the Image Color option tab to bring up the window (shown below). DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 62 © 2010 HID Global Corporation All rights reserved Using the Image Color tab DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 63 © 2010 HID Global Corporation All rights reserved Using the Image Color tab DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 64 © 2010 HID Global Corporation All rights reserved Using the Image Calibrate tab Use the Image Calibrate tab to control the position of the printable area in relation to the card. DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 65 © 2010 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. You should use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed. DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 66 © 2010 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab ­ ISO Standards You can change the encoding mode and coercivity setting or modify the ISO standards for Tracks 1, 2 and 3. This can be done by correctly modifying these Magnetic Encoding options. Window TAB Procedure If you select ISO Encoding, you send down a formatted set of characters. However, all functions on the Track tabs are inactive or gray and display ISO defaults, which are the defaults listed for each track below. (Note: The defaults are the same as the ISO Encoding defaults. ) All functions on the Magnetic Track Options tabs are active. If you select Custom Encoding, all options are active. If you select Raw Binary Encoding, you send down a raw binary string rather than a formatted set of characters. The Coercivity dropdown function is active and the Shift Data Left checkbox is not active. [. . . ] (Note: The Workbench is also available from the Fargo Folder in the Windows Program folder. ) DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 112 © 2010 HID Global Corporation All rights reserved Upgrade the Printer Firmware Step 2 Procedure From the Application Icon, select Upgrade Firmware. DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 113 © 2010 HID Global Corporation All rights reserved Upgrade the Printer Firmware Step 4 Procedure Find the Firmware via Check for Firmware Updates at www. hidglobal. com · Save the file to a folder. LOADING FIRMWARE 7 The Printer will reboot after this process is completed. DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1. 2) 114 © 2010 HID Global Corporation All rights reserved Section 10: HID Global Technical Support The purpose of this section to provide you with an efficient, step-by-step procedure to be used when contacting HID GLOBAL Technical Support as needed for this Card Printer. Step 1 Procedure Contact the HIDGlobal Technical Support Group by phone at (866)607-7339 Ext #6 or by fax at (952) 946-8492 for additional technical assistance. OR Contact HID Technical Support via the Web: www. hidglobal. com 2 Position a phone near the Printer and Computer so the technician can help to troubleshoot the Printer(s). [. . . ]