User manual F-SECURE PSB E-MAIL AND SERVER SECURITY GETTING STARTED GUIDE

[. . . ] The new password is sent to the e-mail address that you provided when you created the account. In your browser, go to the URL that was provided to you together with the subscription key. You received the URL and the subscription key, for example by e-mail, when you purchased the product. Click the Create your account link at the bottom of the login page. F-Secure | Getting Started | 7 The Create account page opens. 3. [. . . ] Internet Connection: An Internet connection is required to validate your subscription and receive updates. Disk space for processing: 10 GB or more free hard disk space F-Secure | Getting Started | 11 Installing the Software Install the software on a computer and after the installation verify that the databases have been updated. You must install a Microsoft SQL Server or Microsoft SQL Server Desktop Engine (MSDE) with Mixed Mode authentication before you install the F-Secure PSB E-mail and Server Security software. To install Microsoft SQL Server 2005, refer to http://www. microsoft. com/Sqlserver/2005/en/us/default. aspx. Locate the downloaded file and double-click the . exe file to start the installation. If you are installing F-Secure Anti-Virus for Microsoft Exchange, select English as the installation language. Enter your subscription key and click Next. 12 | F-Secure | Getting Started You must enter the same subscription key that you used when you created the account. 5. Select the installation type, and click Next: · · Automatic installation: The product is installed automatically. Step by step installation: During the installation, you can change the installation directory. In the SQL Server details page, enter the name of a local or remote SQL server instance. F-Secure | Getting Started | 13 Note: To find your HOSTNAME, type ipconfig /all at a command prompt . The server name is displayed in the command prompt window as "Host Name". You can also use an IP address or Fully Qualified Domain Name instead of hostname. Note: To find your INSTANCE, click Start > All Programs > Administrative Tools > Services. If you find multiple instance names, select the one that you want to use. 14 | F-Secure | Getting Started 8. Note: If you are not sure that you remember your correct SA password, or if the installation fails because of an SQL server error, refer to the Troubleshooting section. After the installation, open the F-Secure Web Console and check that the databases have been updated: a) Select Programs > F-Secure Anti-Virus for Microsoft Exchange > F-Secure Anti-Virus for Microsoft Exchange Web Console. b) In the Automatic Update Agent tab, in the Summary page, check that the last check result shows that there is nothing new available. c) Under Summary, click Downloads and check that the Available Packages list shows at least one update with a recent date on it. In the Home tab, check that each component has a green status icon. F-Secure | Getting Started | 15 13. See the Administration With Web Console chapter in F-Secure Anti-Virus for Microsoft Exchange Administrator's Guide for detailed instructions. 16 | F-Secure | Getting Started Troubleshooting This section answers the most frequently asked questions. If you do not find answers to your questions here, please contact support. [. . . ] version" -p If the query is successful, you will see output similar to the following: F-Secure | Getting Started | 17 Microsoft SQL Server 2000 - 8. 00. 760 (Intel X86) Dec 17 2002 14:22:05 Copy right (c) 1988-2003 Microsoft Corporation Desktop Engine on Windows NT 5. 0 (Build 2195: Service Pack 3) Q. Using the osql. exe, I am verifying my SA password and making sure that the database is up and running, but the the check fails. A number of reasons can cause the status check of the password or the database or both, to fail. The check can fail because of a wrong authentication mode, a wrong password for the "sa" account, or, for example, because the necessary MSDE or MS SQL Server 2005 Express Edition services are not running. [. . . ]