User manual ESET NOD32 V3

[. . . ] To take full advantage of the ESET NOD32 Antivirus system, you will need an Internet connection during the installation process. You can install ESET NOD32 Antivirus from the installation CD or from a file that you can download and save from the ESET website: www. eset. com. Launching the installation To launch the installer wizard, either do one of the following If you install from the installation CD, insert the CD into the CDROM drive and the installation should begin automatically. If you install from a downloaded file, doubleclick the file you downloaded to launch the installer. [. . . ] A computer restart is not normally required, so you can continue working while ESET NOD32 Antivirus runs in the background, protecting your computer from malware threats. Click Next to proceed to the next step. 2. Starting ESET NOD32 Antivirus ESET NOD32 Antivirus starts protecting your computer immediately after installation. However, at any time you may open ESET NOD32 Antivirus to check your protection status or to perform various scanning and maintenance tasks. To open the ESET NOD32 Antivirus user interface, do one of following: Doubleclick on the ESET NOD32 Antivirus icon located in the Windows notification area (System tray) On the Windows taskbar, click Start > All Programs > ESET > ESET NOD32 Antivirus > ESET NOD32 Antivirus A color change in this icon indicates a possible problem with ESET NOD32 Antivirus. 3. Entering Username and Password for update If your license has expired and you have received a new User name and Password after purchasing a renewal (or you did not enter them during installation), enter the new User name and Password in the update setup window. This step is critical in order to receive updates so that your computer is continually protected against newly emerging threats. In the left pane of the ESET NOD32 Antivirus screen, select Setup and then click Enter User name and Password on the right. Enter the data you received in the License details window and click OK to confirm. Update By default, ESET NOD32 Antivirus retrieves updates automatically. If you did not enter your Username and Password during installation then no automatic update would have occurred. We recommend performing the update manually as follows: Select Update in the left pane of the main ESET NOD32 Antivirus screen Click Update virus signature database 4. Computer scanning The update module will connect to the Internet, contact an available ESET update server and download digitally signed update files. These files contain the most recent malware signatures and new definitions for advanced heuristics and other program modules. As soon as a newer update has been installed, ESET NOD32 Antivirus displays a notification in the system tray area showing the version number of the installed virus signature database. Afterwards, ESET NOD32 Antivirus will download the update files automatically. After successful installation and update, we recommend that you perform a complete computer scan to check for threats. To do this, click Computer scan in the main ESET NOD32 Antivirus screen and select Standard scan. As long as the scan continues, the status window shows the progress bar as well as the current statistics about scanned and infected files found. If a threat is detected, ESET NOD32 Antivirus quarantines the file and displays an alert in the system tray area. You should be able to continue working normally during the scan. 5. [. . . ] In the Help and support section, select Customer Care support request. A window will appear where you can enter your contact information, case type, case issue, as well as your specific question or issue. Correctly filling in the contact information is crucial for receiving a prompt response to your question. In the Subject field, enter a concise description of the issue or question. Next, type in as detailed a description of the issue as possible in the Question or issue description field. In addition to the issue description, ESET NOD32 Antivirus also supports submission of other important information that can help pinpoint the problem. [. . . ]