User manual DYSON DC29 MULTI FLOOR

[. . . ] Do not disassemble the Dyson vacuum cleaner as incorrect reassembly may result in an electric shock or fire. If the Dyson vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Customer Care Helpline. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified person in order to avoid a hazard. Do not pull or carry by the cable, use the cable as a handle, close a door on the cable, or pull the cable around sharp edges or corners. [. . . ] The Dyson guarantee provides benefits which are additional to and do not affect your statutory rights and remedies as a consumer. You must provide proof of (both the original and any subsequent) delivery/ purchase before any work can be carried out on your vacuum cleaner. Without this proof, any work carried out pursuant to the Dyson guarantee and any associated delivery charges (both to and from us) will be at your cost, subject to your statutory rights and remedies as a consumer. Please keep your receipt or delivery note. DYSON CUSTOMER CARE THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER If you have a query about your Dyson vacuum cleaner, call the Dyson Customer Care Helpline and quote your serial number, or contact us via the website. The serial number can be found on the main body of the vacuum cleaner behind the clear bin. Most queries can be solved over the phone by one of our Dyson Customer Care Helpline staff. If your vacuum cleaner needs a service, call the Dyson Customer Care Helpline so we can discuss the available options. To enable us to carry out work on your Dyson vacuum cleaner, please contact the Dyson Customer Care Helpline to obtain a reply paid address in your state (available in Australia only). If your vacuum cleaner is under Dyson guarantee and the repair or replacement is covered, it will be repaired or replaced at no cost. If the repair or replacement is found not to be covered under the Dyson guarantee, the repair or replacement of the vacuum cleaner and any associated delivery charges (both to and from us) will be at your cost, subject to your statutory rights and remedies as a consumer. • • • • 2 • EMPTYING THE Clear bin • • • • CAUTION: Switch ‘OFF’ the vacuum cleaner and unplug before emptying the clear bin. Empty as soon as the dirt reaches the level of the MAX mark – do not overfill. To remove the clear bin from the vacuum cleaner, press the silver button at the rear of cyclone carrying handle. To release the dirt, press the silver button on the front of the clear bin and separate the cyclone unit from the clear bin. To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly, dispose as normal. Emptying into a bag is recommended for people with asthma and allergies. Do not use the vacuum cleaner without the clear bin in place. 1 3 WHAT IS COVERED • Your Dyson guarantee covers: The repair or replacement of your vacuum cleaner if your vacuum cleaner is found to be defective due to faulty materials, workmanship or function within 2 years of purchase (if any part is no longer available or out of manufacture, Dyson will replace it with a functional replacement part). Use of the vacuum cleaner in the country of purchase. DYSON CUSTOMER CARE DETAILS If there are any queries, please call the Dyson Customer Care Helpline. If your vacuum cleaner will not operate, first check the mains socket has electricity supply and that the plug is properly inserted into the socket. Sucking up certain items such as stockings, clippings of cloth, sizeable pieces of paper etc may block the hose or ducts. Should a blockage occur, first disconnect the vacuum cleaner from the electricity supply and refer to the ‘Looking for blockages’ section in this Dyson Operating Manual (see pages 4, 5 and 8). If you are still experiencing problems with your vacuum cleaner, please call the Dyson Customer Care Helpline on: Australia 1800 239 766 New Zealand 0800 397 667 Singapore 7000 435 7546 Indonesia 021 707 39766 ABOUT YOUR PRIVACY Dyson may use your information provided for future marketing and research purposes (including sending commercial electronic messages) and may disclose it to third parties for the purposes of providing the services you have requested, or to our business partners or professional advisers. [. . . ] The Dyson extended guarantee is underwritten by Dyson Appliances (Aust) Pty Ltd. Send both sections to us, together with your cheque/money order or credit card details, within 2 years of your vacuum cleaner purchase. Offer to purchase the Dyson extended guarantee is only available within 2 years of customers purchasing their vacuum cleaner. Offer not available to customers who have purchased an extended warranty from a retailer. [. . . ]