User manual DICOTA CONTACT

[. . . ] The following information will guide through the installation and use of Contact. Insert the included CD into the CD-ROM: The auto-run menu window will pop-up, click "next" to confirm the driver installation. Follow the on-screen instructions to complete the installation process. [. . . ] For Windows 2000/XP: Double click "My Computer" icon->Control Panel->System->Hardware-> Device Manager->Imaging Device; if you see "USB PC Camera H", then your camera is installed. Click "Start" from the task bar and choose "Programs". Question 1: Computer cannot detect DICOTA Contact Solution: Check if the computer's operating system, BIOS or USB port are malfunctioning or if errors occured during the installation. You have to update your operating system to Windows 98 or above to support USB ports and ensure BIOS setup and USB settings are available. If the problem still occurs, please try connecting DICOTA Contact to your computer via another USB socket. Question 2: My video image is too dim or too bright Solution: Adjust the brightness and background contrast. Steps: As DICOTA Contact can easily be affected by light, we suggest increasing the object brightness or moving the light source. Question 3: Color is defective Problem: After installation, you find the image quality not to be as expected. Method 3: If your computer's operating system is the first version of Windows® 98, then you need to update it to Windows® SE or higher or download DirectX8. Question 5: Blue screen occurs during the course of usage Method 1: Check if the USB power is constant, as DICOTA Contact is easily affected by power fluctuations. Question 6: Internet video isn't as smooth as expected This issue is caused by two reasons: 1) The actual internet bandwidth is not enough and you are suggested to modify the conference properties to decrease the video occupying bandwidth or to reduce the number of programs running on your computer. 2) Please check the computer CPU rate and if it is too high then please decrease it by reducing the number of programs running on your computer. Question 7: Why does the system always ask me to install the driver after I have already done that?Connect DICOTA Contact to your computer and let it search the hardware; 7. [. . . ] This symbol (crossed out bin wheelie symbol according to WEEE Annex IV) indicates separate collection of waste electrical and electronic equipment in the EU countries. Please use the return and collection systems available in your country for the disposal of this product. For Windows 2000/XP: Double click "My Computer" icon->Control Panel->System->Hardware-> Device Manager->Imaging Device; if you see "USB PC Camera H", then your camera is installed. [. . . ]