User manual DELL VOSTRO A840 QUICK REFERENCE GUIDE

[. . . ] VostroTM | A840/A860 Setup and Quick Reference Guide Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U. S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. [. . . ] To start the Hardware Troubleshooter: 1 2 Click the Windows Vista Start button and click Help and Support. , U S B O V E R C U R R E N T E R R O R -- Disconnect the USB device. N OT IC E - HARD D R I V E S E L F MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. D A T A R E G U L A R L Y. DELL RECOMMENDS THAT YOU BACK UP YOUR A PARAMETER OUT OF -- Type hardware troubleshooter in the search field and press <Enter> to start the search. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. RANGE MAY OR MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM 3 S. M. A. R. T error, possible hard drive failure. 41 Troubleshooting Dell Diagnostics CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www. dell. com/regulatory_compliance. See your Service Manual at support. dell. com to review your computer's configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Dell Drivers and Utilities media. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 47) and run the Dell Diagnostics before you contact Dell for technical assistance. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. 42 Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. Select Diagnostics from the start menu and press <Enter>. 2 3 Troubleshooting NOTICE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. NOTICE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 2 Insert the Drivers and Utilities media. NOTICE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. On the next start-up, the computer starts according to the devices specified in the system setup program. 3 4 When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>. Select the Boot from CD-ROM option from the menu that appears and press <Enter>. 43 Troubleshooting 5 6 Type 1 to start the CD menu and press <Enter> to proceed. If multiple versions are listed, select the version that is appropriate for your computer. When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen. · If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s). [. . . ] For the telephone number to call for your region, see "Contacting Dell" on page 69. mobile_support@us. dell. com support@us. dell. com suporte@dell. com (Brazil) la-techsupport@dell. com (Latin America and Caribbean countries only) apsupport@dell. com (Asian/Pacific countries only) 65 Getting Help Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support. dell. com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 69. the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 69. Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. For the telephone number to call for your region, see "Contacting Dell" on page 69. For the telephone number to call for your region, see "Contacting Dell" on page 69. [. . . ]