User manual DELL PP12L

[. . . ] DellTM InspironTM 6000 Owner's Manual Model PP12L w w w. c o m Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9. [. . . ] To access the help file, see "Finding Information" on page 9. EN S U R E T H A T T H E C D I S S N A P P E D O N T O T H E S P I N D L E CHECK THE CABLE CONNECTIONS Solving Problems 53 www. dell. com | support. dell. com C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S -- See "Restoring Your Operating System" on page 71. R U N T H E DELL DI A G N O S T I C S -- See "When to Use the Dell Diagnostics" on page 51. DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a DVD+RW drive C L O S E O T H E R P R O G R A M S -- The DVD+RW drive must receive a steady stream of data when writing. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A DVD+ RW D I S C -- See the Dell Inspiron Help file or search for the keyword standby in the Windows Help and Support Center for information on power management modes. C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E -- See the help files for your DVD creation software. VERIFY T H A T T H E C O R R E C T M E D I A I S I N U S E -- DVD+RW drives may use any CD media such as CD-R or CD-RW, but when you use your DVD+RW drive to write to DVD media, be sure to use DVD+R or DVD+RW media only. Using DVD-R/RW media may lead to DVD playback problems or incomplete write or verify operations. If you cannot eject the DVD or DVD+RW drive tray 1 Ensure that the computer is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. 3 Gently pull out the tray until it stops. 54 Solving Problems If you hear an unfamiliar scraping or grinding sound · Ensure that the sound is not caused by the program that is running. · Ensure that the disk or disc is inserted properly. Hard drive problems AL L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N -- A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. 7 Click Start. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The modem does not operate while it is connected to a digital telephone network. C H E C K T H E M I C R O S O F T O U T L O O K ® EX P R E S S S E C U R I T Y S E T T I N G S -- If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools, click Options, and then click Security. 2 Click Do not allow attachments to remove the checkmark. Solving Problems 55 www. dell. com | support. dell. com CHECK THE TELEPHONE LINE CONNECTION -- CHECK THE TELEPHONE JACK -- CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK -- USE A DIFFERENT TELEPHONE LINE -- · Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it. ) · Ensure that the connector clicks when you insert the telephone line connector into the modem. · Disconnect the telephone line from the modem and connect it to a telephone. · If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. R U N T H E M O D E M H E L P E R D I A G N O S T I C S -- Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper may not be available on certain computers. ) VERIFY T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S -- 1 Click the Start button and click Control Panel. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. [. . . ] This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: · · Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. 102 Appendix · · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. [. . . ]