User manual DELL INSPIRON 9300

[. . . ] c o m Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9. If you purchased a DellTM n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. ____________________ Information in this document is subject to change without notice. [. . . ] Try allowing the computer to return to room temperature before turning it on. 7 Click Start. Solving Problems 59 www. dell. com | support. dell. com E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The modem does not operate while it is connected to a digital telephone network. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S -- If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools, click Options, and then click Security. CHECK THE TELEPHONE LINE CONNECTION -- CHECK THE TELEPHONE JACK -- CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK -- USE A DIFFERENT TELEPHONE LINE -- · Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it. ) · Ensure that the connector clicks when you insert the telephone line connector into the modem. · Disconnect the telephone line from the modem and connect it to a telephone. · If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. R U N T H E M O D E M H E L P E R D I A G N O S T I C S -- Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper may not be available on certain computers. ) VERIFY T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S -- 1 Click the Start button and click Control Panel. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. 60 Solving Problems EN S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T -- Ensure that you have subscribed to an Internet provider. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. S C A N T H E C O M P U T E R F O R S P Y W A R E -- If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support. dell. com and search for the keyword spyware. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. BA D C O M M A N D O R F I L E N A M E -- Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname. C D D R I V E C O N T R O L L E R F A I L U R E -- The CD drive does not respond to commands from the computer. TH E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E -- The file that you are trying to copy is too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk. A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? [. . . ] Only) Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on cardmounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire computer is considered to be a Class A digital device. If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ), your computer is considered to be a Class B digital device. [. . . ]